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Product Specialist , you will make an impact by configuring and maintaining QNXT systems to support provider contracts, benefits, and fee schedules. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

YEAR

Job Title: Sr. Product Specialist – QNXT Configuration (Remote) Job ID:66246221 About the role As a Sr. Product Specialist , you will make an impact by configuring and maintaining QNXT systems to support provider contracts, benefits, and fee schedules. You will collaborate with stakeholders to design solutions, troubleshoot issues, and ensure compliance with Medicaid and Medicare requirements. In this role, you will: + Analyze, design, and build QNXT configuration requirements for provider contracts, benefits, fee schedules, and service groups. + Configure QNXT for new implementations and maintain existing plans. + Conduct requirements discovery sessions with clients and clarify gaps. + Interpret paper contracts for reimbursement and troubleshooting, claim pending issues. + Create detailed technical design documents and perform unit testing. + Participate in system/integration testing and support user acceptance testing. + Resolve application defects, implement enhancements, and provide post-production support. Work model We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. What you need to have to be considered + Minimum 5 years of hands-on experience configuring QNXT systems (benefits/contracts). + Ability to create and maintain provider contracts, benefits, service groups, fee tables, and policy administration. + Experience building solutions for Medicaid QNXT benefit configuration matrix. + Strong troubleshooting skills for claim pend issues and configuration validation. + Familiarity with Medicaid and Medicare programs. These will help you stand out + Experience with QNXT configuration for multiple state implementations. + Ability to perform back-end queries and validate configuration against claim processing. + Strong communication skills and ability to advise clients on configuration decisions. + Knowledge of QA, release management, and Agile methodologies. Salary and Other Compensation: Applicants will be accepted till 12/18/2025 Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. _*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*_ The annual salary for this position will be in the range of $113K-$120K depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration. If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you! Apply Now! Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. We're driven by a passion to help our clients build stronger, more agile and more innovative businesses. Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations. What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.

Cognizant

Sr. QNXT Configuration Specialist

Acceptance Testing

Agile Programming Methodologies

Analysis Skills

Claims Processing

Communication Skills

Contract Analysis

Contract Management

Contract Requirements

Design Document

Fee Schedule

Identify Issues

Incentive Programs

Integration Testing

Life Insurance

Maintain Compliance

Medicaid

Medicare

Policy Development

Production Support

Provider Contracting

Quality Assurance

Reimbursement

Release Management/Engineering

Stock Purchase Plans

System Integration (SI)

System Test

Systems Administration/Management

Systems Maintenance

Technical Writing

Technical/Engineering Design

Testing

Unit Test

Vision Plan

Inframark

Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. + Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream.

Business Sys Analyst Sr - req1597 OVERVIEW Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. RESPONSIBILITIES + Accountability + Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream. + Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners. + Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream. + Process Management + Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies. + Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides. + Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals. Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents. + Collaboration & Support + Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner. + Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions. + Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms. + Senior Role + Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap. + Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream. + Lead meetings to discuss dependencies and impact of changes across all workstream. QUALIFICATIONS + Deep expertise in Quote-to-Cash (Q2C) processes, including quoting, pricing, order management, billing, and revenue recognition. + Hands-on experience with Salesforce CRM , including: + Territory Management for sales alignment and coverage. + Account Sharing Models for visibility and collaboration. + Opportunity Management for pipeline tracking and forecasting. + Deal Approval Workflows for discounting and compliance. + Salesforce CPQ (Configure-Price-Quote) for complex pricing and quoting. + Strong ERP experience required, withOracle E-Business Suite R12or Oracle Cloud ERP for order management, invoicing, and financials. + Order-to-Cash and Revenue Management modules for accurate billing and compliance. + Integration between CRM and ERP systems, including middleware or API-based solutions. + Ability to design, configure, and optimize end-to-end Q2C workflows across integrated platforms. + Familiarity with revenue recognition standards (ASC 606) and compliance considerations. + Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems. + Preference for exposure to Install Base functionality for managing assets and service entitlements. + Preferred: Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies. + Excellent communication skills and the ability to develop and maintain effective internal and external working relationships. + Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc.). + Deep understanding of application structures, functions, and processes. + Demonstrated ability to lead complex business process reengineering efforts. + Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability. + Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions. + Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream. + 8 years minimum with relevant business analysis experience required. + Experience implementing enterprise-wide solutions. + Pay Information: Min. Salary of $110,700 to Max. Salary $178,200 (annual equivalency); DOE #LI-RS1 #LI-Remote _About us!_ _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

Canon USA & Affiliates

Business Sys Analyst Sr

Accounting

Application Programming Interface (API)

Asset Management

Best Practices

Billing

Business Analysis

Business Plan

Business Practices

Business Processes

Business Solutions

CRM Integration

Cash Management

Change Management

Cloud Computing

Cross-Functional

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Customer Service Tools

Customer Support/Service

Data Analysis

Documentation

ERP (Enterprise Resource Planning)

Finance

Forecasting

Investment Services

Leadership

Marketing

Medical Imaging

Middleware

Multiplatform/Cross-Platform

Oracle ERP

Order Management

Order to Cash

Performance Metrics

Price Quotes

Pricing

Process Analysis

Process Engineering

Process Management

Product Pricing

Project Tracking

Public/Media/Press/Analyst Relations

Regional Sales

Requirements Management

Revenue Management

Revenue Recognition

Sales

Sales Pipeline

Salesforce.com

Scripting (Scripting Languages)

Software as a Service (SaaS)

Systems Analysis

Technical Delivery

Territory Management

Time Management

User Documentation

eBusiness

You will lead the design and implementation of complex full-stack capabilities, mentor peers, contribute to architectural decisions, and partner with a globally distributed engineering team to ship high-quality, enterprise-grade software. + Design, develop, and maintain production-grade full-stack features spanning Java/C# backend services, REST/GraphQL APIs, and React/Ext JS frontend applications.

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com . Overview of Job Function: As a Senior Software Engineer, you will take deep technical ownership of significant product features and subsystems within Verint's QM and PM platform. You will lead the design and implementation of complex full-stack capabilities, mentor peers, contribute to architectural decisions, and partner with a globally distributed engineering team to ship high-quality, enterprise-grade software. This role demands hands-on engineering excellence and the ability to influence technical direction within your squad and beyond. You will work on software that directly impacts how enterprise customers manage workforce performance and customer interactions at scale. Principal Duties and Essential Responsibilities: Full-Stack Development + Design, develop, and maintain production-grade full-stack features spanning Java/C# backend services, REST/GraphQL APIs, and React/Ext JS frontend applications. + Lead implementation of complex, high-impact features from API design through polished, accessible UI delivery. + Architect scalable microservices and modular frontend components supporting high concurrency and enterprise-scale data volumes. + Own design and architecture reviews for your squad; drive API contract definitions, data model decisions, and service boundary design. + Proactively identify and resolve performance bottlenecks, security vulnerabilities, and technical debt. + Set code quality standards through exemplary contributions and constructive, thorough peer reviews. Quality Assurance and Testing + Write comprehensive unit, integration, and end-to-end automated tests using JUnit, Jest, Playwright, and Cucumber (BDD). + Champion test-driven development (TDD) and behavior-driven development (BDD) practices within the squad. + Investigate and resolve complex defects through rigorous root-cause analysis and well-tested fixes. + Define and uphold the squad's Definition of Done and peer review standards. Production Support and Observability + Lead triage and resolution of Tier-2/3 production incidents within agreed SLA windows. + Drive post-incident reviews and implement corrective and preventive actions. + Establish and maintain observability practices for your product area: logging, metrics, and distributed tracing. + Maintain and improve runbooks, incident playbooks, and operational documentation. Mentorship and Technical Influence + Mentor mid-level and junior engineers through detailed code reviews, pair programming sessions, and design discussions. + Contribute to architectural and engineering standards at the squad and chapter level. + Participate in and occasionally lead internal tech talks, knowledge-sharing sessions, and engineering guild discussions. + Help define and evolve the team's technical practices in partnership with the Principal Engineer and Tech Leads. AI/ML Integration and Innovation + Integrate AI/ML capabilities into product features including LLM-powered analytics, automated quality scoring, speech-to-text, and predictive models. + Evaluate and pilot emerging technologies; propose adoption where they improve product quality, customer outcomes, or team velocity. + Lead refactoring and modernization initiatives that reduce complexity and improve long-term platform maintainability. Collaboration and CI/CD + Work in cross-functional squads with Product Managers, UX Designers, QA Engineers, DevOps, and Data Engineers. + Actively participate in all Agile Scrum ceremonies; provide accurate effort estimates and proactively surface risks, blockers, and dependencies. + Build and maintain CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps); containerize services with Docker and deploy to Kubernetes clusters (EKS/AKS). + Collaborate effectively with distributed engineering teams in Atlanta, Israel, and India using async communication practices. Minimum Requirements: + Bachelor’s degree in computer science, Engineering or related field + 5 years' experience in design and programming large scale applications through all phases of the software development life cycle including testing, implementation and auditing + Proven track record of delivery of complex, full-stack features end-to-end. + Experience mentoring mid to entry level engineers and influencing technical direction within a cross-functional squad. + Back-End: Strong proficiency in Java (Spring Boot, Spring MVC, JPA/Hibernate) and/or C# (.NET / .NET Core). Solid understanding of RESTful API design, OAuth 2.0/JWT, and microservices patterns. + Front-End: Proficiency in JavaScript/TypeScript with hands-on React experience (hooks, context, Redux or equivalent). HTML5, CSS3, and WCAG-compliant accessible UI development. Ext JS / Sencha familiarity is a plus. + Databases: Strong working knowledge of relational databases (PostgreSQL, MS SQL, Oracle) including schema design and query optimization. Solid exposure to NoSQL stores (Redis, Elasticsearch, MongoDB). + Cloud and Infrastructure: Hands-on experience on AWS or Azure. Docker and Kubernetes proficiency. Understanding of cloud-native patterns and serverless architectures. + Testing: JUnit/TestNG/Jest, integration and E2E tests (Playwright, Cypress, Selenium). BDD with Cucumber is a plus. + CI/CD and DevOps: Practical experience with Jenkins, GitHub Actions, or Azure DevOps. Git branching strategies, pull requests, and semantic versioning. + AI and Emerging Tech: Experience consuming LLM APIs, prompt engineering, or integrating AI-powered features into production workflows. + Strong analytical and structured problem-solving skills; able to break down ambiguous requirements into well-defined, deliverable engineering tasks. + Clear and concise written and verbal communication in English; comfortable presenting technical plans to engineering and product stakeholders. Preferred Requirements: + Experience in workforce management, customer experience, quality monitoring, or enterprise analytics SaaS domains. + Familiarity with Verint WFO, QM, or PM products or comparable competitive platforms. + AWS Certified Developer or Azure Developer Associate certification. + Experience with observability stacks such as Datadog, Grafana/Prometheus, or ELK. + Contributions to open-source projects or a visible portfolio of personal projects. + Knowledge of multi-tenancy patterns, white-labeling, and internationalization (i18n). + Exposure to OWASP Top 10 security practices and secure SDLC principles. MIN: 143K MAX: 158K #LI-KD1 Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. For US Applicants _2025 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)_

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Sr. QNXT Configuration Specialist Cognizant

Business Sys Analyst Sr Canon USA & Affiliates

Sr. Engineer, Software Verint Systems, Inc.

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