This entails Zoom and Poly video infrastructure design, maintenance, and support, conference room equipment maintenance and support, video conference webinar and event support, creating & managing user accounts, providing technical support, processing assigned support tickets, and escalating to appropriate teams when necessary. Our industry-leading benefits are designed to offer peace of mind and flexibility, featuring: Health & Wellness: Comprehensive healthcare options, a monthly wellness subsidy, and complimentary access to premium wellness apps.