Ability to work independently, communicate effectively both verbally and in writing, deal tactfully and patiently with clients, establish and maintain records, use initiative and judgment, and maintain effective working relationships with other related agencies, professionals, and citizen groups. Manage the development and implementation of the DHS TANF Program including invoices, reporting (TRACS,JOI) and provide direct supervision and support the Mental Health Step Case Manager, maintain consistent communication with DHS administrators, family coaches, and step participants.