RN Case Manager - Northshore Northeast ArcRN Case Manager - NorthshoreDanvers, MA$47–$48 / hourIdentifies learning needs and develops or secures appropriate trainings for staff at varying levels of licensure, including but not limited to RN, LPN, direct care staff, program directors, and assistant program directors. RN Case Manager is responsible for communicating and collaborating with Program Directors to obtain and review medical records, current medications, health status, and functional abilities consistent with ISP and Annual Physical.
Case Manager Encompass Health Rehabilitation Hospital of New EnglandCase ManagerWoburn, MAFull timeJoin Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
NewGeriatric Support Services Coordinator/Case Manager Old Colony Elder ServicesGeriatric Support Services Coordinator/Case ManagerBrockton, MAFull timeWhat you'll do:Promote the independent functioning of members and provide services in the most appropriate, lease restrictive environmentPerform initial/ongoing assessments of the health and functional status of members and develop individualized care plansDevelop rapport with consumers to facilitate coordination, monitoring, and adjusting care plans as neededProvide regular contact with consumers, including home visits, to ensure progress towards established goalsMaintain accurate documentation What you'll bring:Your passion for helping others and desire to make a difference. Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.
Lead Youth Family Foundations Housing Case Manager Community Teamwork IncLead Youth Family Foundations Housing Case ManagerLOWELL, MA$27–$29 / hourThis includes providing advanced level case management, advocacy, referral information and supporting participants in overcoming barriers towards long-term, independent housing. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.
Customer Service Coordinator - Trade Office Doug Anderson Plumbing And HeatingCustomer Service Coordinator - Trade OfficeBillerica, MAFull timeYour Role As an Customer Service Coordinator - Trade Office:You'll manage customer communications, scheduling, and follow-ups to ensure excellent service from first contact to follow-upManage incoming leads from various channels (Google, Thumbtack, Angi, phone calls, texts, chats)Respond promptly to inquiries and book service appointmentsSchedule appointments in ServiceTitan and make confirmation calls for the next day's appointmentsProactively reach out to existing customers to schedule maintenance and recurring servicesCommunicate professionally with customers via phone, text, email, and chatMaintain accurate customer records and job details in ServiceTitanMonitor multiple communication channels while ensuring timely responsesOrganize follow-ups and manage the office email inboxAssist with general administrative tasks as neededQualifications:Professional phone skillsStrong oral and written communication skillsExcellent customer service skillsComfortable booking and rebooking appointments, and guiding customers through decisionsAbility to multitask and stay organized in a fast-paced environmentConfidence using scheduling and office software (ServiceTitan experience is a plus)Self-motivated with strong follow-throughMust have plumbing/heating/AC office work experience, NO MEDICAL or DENTAL backgroundWhat Sets Us Apart? Doug Anderson Plumbing and Heating is hiring a full-time Customer Service Coordinator - Trade Office in Billerica, MA!Want to know what you're getting into?
Case Manager, Family Child Care JPNDC Jamaica Plain Neighborhood Development CorporationCase Manager, Family Child CareBoston, MA$60,000–$75,000 / yearFull timeMinimum 1 year of case management/counseling experience with children, adolescents, and families in DCF or shelter settings, plus strong knowledge of Early Childhood Education, Social Work, or related Human Service field and community resourcesProven experience serving multicultural, underprivileged populations and trauma-affected families, with strong cultural competency and ability to handle confidential information professionallyFluent in English and at least one additional language: Spanish, Haitian Creole, or Cape Verdean Creole (written and verbal proficiency required)First Aid and CPR certified (certification training available).Ability to work a flexible schedule with occasional evening and weekend availabilityValid driver's license and reliable personal vehicle required for daily work-related travelPreferredIn the process of course credits toward LSCW and/or LSW Key Skills:Must be a team player. Based in Jamaica Plain, we envision an equitable and inclusive Boston in which all people have access to secure housing, economic prosperity for their families, safe and vibrant childcare and neighborhoods with strong community relationships, political power, and opportunities to fulfill their potential.
Geriatric Support Services Coordinator/Case Manager-Plymouth Old Colony Elder ServicesGeriatric Support Services Coordinator/Case Manager-PlymouthBrockton, MAFull timeWhat you'll do:Promote the independent functioning of members and provide services in the most appropriate, lease restrictive environmentPerform initial/ongoing assessments of the health and functional status of members and develop individualized care plansDevelop rapport with consumers to facilitate coordination, monitoring, and adjusting care plans as neededProvide regular contact with consumers, including home visits, to ensure progress towards established goalsMaintain accurate documentation What you'll bring:Your passion for helping others and desire to make a difference. Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.
NewCustomer Service Coordinator II IconmaCustomer Service Coordinator IITewksbury, MA$19.46–$22.46 / hourResponsibilities: Act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
NewCustomer Service Coordinator II TalentBurst, Inc.Customer Service Coordinator IITewksbury, MA$22.60–$23.38 / hourIn this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client's Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
NewCustomer Service Coordinator II ICONMA, LLCCustomer Service Coordinator IITewksbury, MA$19.46–$22.46 / hourResponsibilities: Act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Transitional Assistant Coordinator- Middlesex area Guardian Angel Senior ServicesTransitional Assistant Coordinator- Middlesex areaMalden, MAWork collaboratively and under the instructions of discharge planners and State Case Managers,Assist in the execution of service plans designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical, and emotional growth, socialization, communication, and vocational skills. Job Description: The Transitional Assistant Coordinators will assist Guardian Angel in services for adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents with brain injury.
Transitional Assistant Coordinator- Greater Boston Guardian Angel Senior ServicesTransitional Assistant Coordinator- Greater BostonCambridge, MAWork collaboratively and under the instructions of discharge planners and State Case Managers,Assist in the execution of service plans designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical, and emotional growth, socialization, communication, and vocational skills. Job Description: The Transitional Assistant Coordinators will assist Guardian Angel in services for adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents with brain injury.
Transitional Assistant Coordinator- Gloucester Guardian Angel Senior ServicesTransitional Assistant Coordinator- GloucesterGloucester, MAWork collaboratively and under the instructions of discharge planners and State Case Managers,Assist in the execution of service plans designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical, and emotional growth, socialization, communication, and vocational skills. Job Description: The Transitional Assistant Coordinators will assist Guardian Angel in services for adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents with brain injury.
Transitional Assistant Coordinator | Essex Area Guardian Angel Senior ServicesTransitional Assistant Coordinator | Essex AreaLynnfield, MAWork collaboratively and under the instructions of discharge planners and State Case Managers,Assist in the execution of service plans designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical, and emotional growth, socialization, communication, and vocational skills. Job Description: The Transitional Assistant Coordinators will assist Guardian Angel in services for adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents with brain injury.
Geriatric Support Services Coordinator (GSSC) Greater Lynn Senior ServicesGeriatric Support Services Coordinator (GSSC)Lynn, MAFull timeQualifications:Bachelor's Degree with two (2) years of elder case management, at least one (1) year must be in a setting that provides health care services to people over sixty-five (65) years of age requiredExcellent computer skills with proficiency in Microsoft Word, Excel, and PowerPoint as well as managing social media platforms. Requires a thorough knowledge of available community services, an understanding of both formal and informal support systems, and an ability to interface and collaborate with those systems to ensure the elder's needs are met.
NewCustomer Service Coordinator II Integrated Resources, IncCustomer Service Coordinator IITewksbury, MAJob Summary: In this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client’s Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
NewCustomer Service Coordinator The Fountain Group LLCCustomer Service CoordinatorTewksbury, MA$22–$24 / hourMaintain and update dealer/customer profiles and confirm that the PeopleSoft notes, payment terms, carrier, and freight terms match the profile. • Ability to handle high work volume (phone, case and order entry volume) in a fast-pace environment and stay calm in face of adversity.
Remote Travel Advisor/Customer Service Coordinator Fran's ExploreMore TravelRemote Travel Advisor/Customer Service CoordinatorDORCHESTR CTR, MARemote$25,000–$65,000In this role, you'll be able to design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry.
Congregate Housing Coordinator/Care Manager AgeSpanCongregate Housing Coordinator/Care ManagerLawrence, MA$30–$32 / hourFull timeThis includes serving as Home Care Care Manager for eligible consumers, setting-up and maintaining Congregate and Home care files, working with the MAT and community resources, and consistent contact with on-site contracted vendor regarding any concerns at congregate site. Collaborate with outside agencies as needed including attending discharge meeting, meeting with vendor staff and coordinating with staff from other agencies to resolve issues affecting consumers.
NewCustomer Service Coordinator US Tech Solutions, Inc.Customer Service CoordinatorTewksbury, MA$20–$24 / hourIn this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.