location_0_addressRegionName

location_0_addressCountryName

OFFSITE

UNKNOWN

ADAPTED_NOW

Services Engineer

ACTIVE

US-ME-Portland Canon Solutions America, Inc. Requisition ID: 25541 Category: Field Service Position Type: Full-Time Overview Provides operational, maintenance and networking support for customers through product and customer skills knowledge. Works closely with Service Managers and other Technicians to provide the basic support with seamless technical expertise of Canon Solutions America supported products in accordance with the current Service and Parts Standards. Responsibilities - Diagnoses basic mechanical, software, network and system failures, using established procedures. - Services and Repairs designated equipment to Canon standards and specifications. - Working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. - Meets customer demands by providing efficient, responsive and accurate Field/Shop/on-site maintenance. - Properly maintains all technical information, FSR's, Expense Reports, and Canon property assigned. - Maintains all technical information and Canon property assigned and provides direction to less senior technicians. - Provides the solutions of escalated technical and/or customer service-related problem areas for any territory requested. Qualifications - Associates degree in electronics or electrical engineering capacity from an accredited college or technical school or equivalent experience. - 1 to 2 years of related experience. - Possess a basic understanding of internet environments. Successful completion of the 120-day introductory period and completion of the PDIF new hire class. - Requires some travel (valid driver's license and acceptable driving record necessary. - Must be able to work in a 24x7 environment, perform shift work and do on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 lbs and be in a mobile activity more than 50% of the time (walking, standing, stooping/kneeling). Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at <a href="https://www.usa.canon.com/internet/portal/us/home/about/careers/benefits-compensation/" rel="nofollow noopener noreferrer" target="_blank">https://www.usa.canon.com/internet/portal/us/home/about/careers/benefits-compensation/</a> We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans. If you are not reviewing this job posting on our Careers' site <a href="https://csa.canon.com/online/portal/csa/csa/company/careers/" rel="nofollow noopener noreferrer" target="_blank">csa.canon.com/careers</a>, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at <a href="https://csa.canon.com/online/portal/csa/csa/company/careers/" rel="nofollow noopener noreferrer" target="_blank">csa.canon.com/careers</a>. #CSA Posting Tags #PM20 PI146302000

Canon Solutions America is the company created by the integration of Canon Business Solutions, Inc. with Océ. The strength of the one brand that grows out of this integration lies in the expertise of our people and a common culture that focuses on our customers. Together, we’ve reimagined solutions for printing, document management and business services. Today, we’re looking ahead for continued success.

Canon Solutions America, Inc.

Digital Service Engineer/LFS

JobTarget

INTEGRATED

Account Manager

Environmental Services Training Center Account Manager US-FL-Brandon Requisition ID: 2021-257277 Shift: Day Shifts & Night Shifts Overview Healthcare Services Group (HCSG) typically services long term care and nursing facilities and is now hiring an Environmental Services Training Center Account Manager in your area! HCSG has a custom, state of the art training program! What We Offer! <ul><li>Free Telemedicine and Prescription discounts </li><li>Comprehensive Health Coverage</li><li>Paid Holidays and Vacation for eligible employees</li><li>Employee Stock Purchase Plan (ESPP) available</li><li>Transfers available Nationwide. Great for active Military and Family!</li><li>Employee Assistance Programs</li></ul> Responsibilities <ul><li>Manages and supervises the environmental services staff at a single site according to policies and procedures, and federal/state requirements.</li><li>Utilizes protective gear in all appropriate functions</li><li>Provides leadership, support, coordination and guidance to ensure that quality standards, inventory levels, safety guidelines and customer service expectations are met.</li><li>The Manager is also responsible for coordinating and insuring the satisfactory and timely completion of project and program work done in the building on varying shifts.</li><li>Maintains records of income and expenditures, supplies, personnel and equipment.</li><li>Secures and assures that all equipment is maintained and in working order.</li><li>Makes sure facility has sufficient janitorial supplies.</li><li>Takes periodic inventories of supplies and materials, trains new employees, and recommends dismissals.</li><li>Acts as liaison between building occupants or administrators and HCSG staff.</li><li>Achieves and maintains HCSG Training Center requirements.</li><li>Trains Managers-In-Training (MITs) according to the approved MIT Program.</li><li>The Manager must be able to communicate effectively all directives from managers, building occupants and administrators to HCSG staff.</li><li>Is able to perform the job assignments of the light housekeeper, heavy housekeeper, laundry worker and personal clothing worker.</li><li>Training, quality control and in-servicing staff is an essential part of the Manager's responsibility and includes touring building several times per day to assess work quality using QCIs for documentation purposes.</li><li>The Manager is a department head in the facility and must conduct themselves and their department in a professional manner.</li><li>The Manager consistently embodies the characteristics necessary to drive the Company's Purpose, Vision, Values, and DNA.</li></ul> Qualifications <ul><li>A high school diploma or equivalent is required.</li><li>Associate's degree or higher in food service management or in hospitality, if the course study includes food service or restaurant management, from an accredited institution of higher learning preferred.</li><li>HCSG Training Manager Certification required.</li><li>Specialized training in foodservice management and nutrition is desirable.</li><li>Current ServSafe certification is required in accordance with State/County law, or must become ServSafe certified within 30 calendar days of hire.</li><li>Certified Dietary Manager or Certified Food Service Manager designation where required in accordance with CMS and/or State/County law, or must become certified within a maximum of 9 months from enrollment.</li><li>Two years' experience in quantity food production/service and personnel supervision is desired.</li><li>Two years or more related dining/nutrition experience is desired.</li><li>Skilled in motivating and supervising foodservice personnel.</li><li>General knowledge and understanding of nutrition.</li><li>Knowledge of foodservice program requirements.</li><li>An understanding of foodservice program finances. Familiarity with budgets and inventory process desired.</li><li>Basic computer skills.</li><li>Ability to maintain records and complete reports as required, including web-based reporting.</li><li>Written and oral communication skills.</li><li>Skill in using public relations techniques to promote the foodservice program to client and residents.</li><li>Ability to interact positively with residents, client and other personnel and the public.</li><li>Good communication, interpersonal skills organizational skills.</li><li>Ability to prioritize multiple tasks.</li><li>Ability to work effectively with a team.</li><li>Ability to work independently as needed to support the group effort.</li><li>COVID-19 vaccine where required in accordance with State law and/or location preference.</li></ul> Additional Requirements: <ul><li>Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods of time.</li><li>Must be able to work around food and cleaning products.</li><li>Must live in service area. No relocation costs.</li></ul> HCSG is one of the largest providers of environmental, dining, and nutritional services, and as such, we continually seek out motivated and professional leaders to join our team! Our firm commitment to training provides all of our associates with ample opportunity for self-improvement and professional growth. We offer equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, HCSG complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. PI145764923

Healthcare Services Group, Inc.

Environmental Services Training Center Account Manager

Technician

Floor Tech US-NC-ASHEVILLE Requisition ID: 2021-264951 Shift: Day Shifts & Night Shifts Overview Healthcare Services Group (HCSG) services thousands of accounts nationwide and is now hiring a Floor Tech in your area! With a custom, state of the art training program, there are engaging opportunities regardless of where you are in your career. If you crave to learn and want to make a positive impact in your community, we'd love to have you on our team! What We Offer! <ul><li>Free Telemedicine and Prescription discounts </li><li>Comprehensive Health Coverage</li><li>Paid Holidays and Vacation for eligible employees</li><li>Employee Stock Purchase Plan (ESPP) available</li><li>Transfers available Nationwide. Great for active Military and Family!</li><li>Employee Assistance Programs</li></ul> Position Summary <ul><li>Heavy housekeepers/floor care technicians are generally responsible for the overall floor maintenance of hard surface and carpet (dust and wet mopping, stripping, waxing, buffing, shampooing, extraction & bonneting) of areas that include offices, resident rooms, corridors, lobbies, entrances, stairwells and other public areas such as dining rooms.</li><li>Utilizes protective gear in all appropriate functions</li><li>Performs housekeeping and cleaning activities within well established guidelines and assigned areas to ensure that quality standards, safety guidelines and customer service expectations are met.</li><li>The heavy housekeeper/floor technician is responsible for satisfactory and timely completion of assigned cleaning area according to schedule.</li><li>Reports equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion.</li><li>Is responsible for the safe and proper mixing and use of cleaning solutions and adheres to all safety precautions.</li><li>The heavy housekeeper/floor care technician is responsible for collecting trash/recycling/soiled linen from the units and for the proper disposal of trash/recycling/laundry in an outside/soiled linen barrel container.</li><li>Work involves pulling and pushing, carrying weight up to 50 pounds, twisting, bending and reaching from floor to waist height and from waist to above head.</li><li>Applies stripper to floors (slippery surface) to remove old wax then refinishes floors with new wax product.</li><li>Some outside work may be assigned, including policing grounds.</li><li>Represents HCSG in a positive manner; is able to follow oral instructions, is pleasant, tactful and courteous and cooperative with supervisor, co-workers, residents and client staff.</li><li>The heavy housekeeper/floor care technician consistently embodies the characteristics necessary to drive the Company's Purpose, Vision, Values, and DNA.</li></ul> Qualifications <ul><li>A high school diploma or equivalent is preferred.</li><li>Minimum 1 ½ years' experience in floor care preferred, but on-site training is provided.</li><li>Ability to follow oral and written instructions.</li><li>Must be able to be at work on time.</li><li>Must be able to speak, read and write English to communicate effectively with stakeholders.</li><li>Ability to cooperate with other employees.</li><li>Willingness to perform routine, repetitive tasks on a continuous basis.</li><li>Knowledge of how to strip, wax and burnish floors with minimal to no assistance upon completion of initial training period.</li><li>Must be able to accomplish all responsibilities without supervision or other employee assistance after the training period is completed, and do so without injury to oneself or other individuals.</li><li>Must be able to fully understand and complete all In-Services.</li><li>COVID-19 vaccine where required in accordance with State law and/or location preference.</li></ul> Additional Requirements: <ul><li>Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods of time.</li><li>Must be able to work around food and cleaning products.</li><li>Must live in service area. No relocation costs.</li></ul> HCSG is one of the largest providers of environmental, dining, and nutritional services, and as such, we continually seek out motivated and professional leaders to join our team! Our firm commitment to training provides all of our associates with ample opportunity for self-improvement and professional growth. We offer equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, HCSG complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. PI146569698

Floor Tech

Customer Services Manager

Job PurposeThe Service Desk Team Lead is an experienced operational role responsible for customer service and technical support for all business products supported out of the operations center.  This position requires seasoned experience in speaking directly to Service Desk Analyst, as well as, customers about a wide variety of technical issues/requests and process adherence.  Responsibilities include providing and/or owning the necessary support in order to address the customer's issues and/or requests in a manner that meets or exceeds agreed upon Service Level Agreements (SLAs) within operations. Essential Functions70%:<ul style="margin-left:40px"><li>Ensure customer support requests that come into the team via phone, email, portal, sales channels, and management are worked based on priority</li><li>Balance incoming calls with the need for follow up on existing incidents</li><li>Collaborate with team members and to troubleshoot and resolve customer issues</li><li>Assign work to members of the service desk through ticket queues and other support request systems</li><li>Coach team members and ensure adherence to documented processes and procedures</li><li>Provide feedback to Service Desk Manager about agent performance issues and customer complaints</li><li>Coordinate breaks, and lunches for team members</li></ul>30%:<ul style="margin-left:40px"><li>Works with Incident Manager on customer support issues to ensure timely resolution and communication to the customer</li><li>Participates in the inbound and outbound call queue as well as ticket resolution day to day responsibilities</li><li>Assist with development of knowledge</li><li>Provide input around  process improvements as a result of quality monitoring and Service Desk performance</li></ul>Experience/Background<ul><li>		Two or more years of experience in a Service Desk or technical support environment</li><li>		Outstanding verbal and written communication skills</li><li>		Good problem resolution skills</li></ul>Supervisory ResponsibilitiesNo Supervisory ResponsibilityMiscellaneous<ul><li>		This is an exempt position</li><li>		Attendance is required in this position</li><li>		Shift work may be required, as this is a 24 hour operations; this may include working weekends, holidays and during natural disasters/adverse weather conditions</li></ul>

CBTS TECHNOLOGY SOLUTIONS LLC

Team Lead - Service Desk

Cincinnati Bell

Customer Services Representative

US-FL-Miami Canon Solutions America, Inc. Requisition ID: 25557 Category: Customer Service/Support Position Type: Full-Time Overview Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Responsibilities Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. Qualifications - HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at <a href="https://www.usa.canon.com/internet/portal/us/home/about/careers/benefits-compensation/" rel="nofollow noopener noreferrer" target="_blank">https://www.usa.canon.com/internet/portal/us/home/about/careers/benefits-compensation/</a> We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans. If you are not reviewing this job posting on our Careers' site <a href="https://csa.canon.com/online/portal/csa/csa/company/careers/" rel="nofollow noopener noreferrer" target="_blank">csa.canon.com/careers</a>, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at <a href="https://csa.canon.com/online/portal/csa/csa/company/careers/" rel="nofollow noopener noreferrer" target="_blank">csa.canon.com/careers</a>. #CSA Posting Tags #LI-LB1 #PM20 PI146301937

Client Service Representative

Technical Services Manager

<h2>More information about this job:</h2><h3>Overview:</h3><div><div><div>FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.</div></div></div><h3> Responsibilities:</h3><div><div><div>The Manager of Global Technology Service Operations is a highly impactful technology leader responsible for global Infrastructure, cloud, data center, network/security operations centers (NOC/SOC), remote support and service desk operations. Primarily responsible for the overall implementation and coordination of all IT & Infrastructure operations and support functions, with the primary goal of ensuring the availability, performance, scalability, and security of the internal corporate systems and our IaaS & SaaS based cloud environments. Working with our business product, infrastructure product and engineering teams, this leader takes ownership for establishing our overall approach and framework, planning and strategy, deployment, management, and operation of essential IT operations.  This includes the end-to-end operations of global data centers/computer rooms, monitoring services, tier 1 & 2 incident response (service desk/end-user and systems), tier 3 engineering escalation, proactive maintenance activities, adherence to internal and external compliance requirements, and operational deployment of infrastructure hardware and software globally.  Additionally, this role will provide business analysis of ITIL based data and events to provide actionable feedback and improvements to product and engineering teams that allow for improved service delivery and application/service improvements for our business.  Also, responsible for collaborating with the companys cybersecurity program and teams to implement and provide monitoring, triage, and escalation of agreed security events.  The ideal candidate should have experience working in a fast-paced environment, balancing multiple concurrent priorities, implementing a global ITIL framework and delivering in an agile manner. Failure to perform well in these responsibilities could result in widespread negative business impact as this position manages availability and performance of critical technology services that are foundational to FM Globals business application and services.    <ul style="margin-top:0in"><li>Provide senior leadership in establishing, evolving, and operating a metrics-driven, framework-based, global IT operations function encompassing all defined aspects of FM Globals technology Run needs.</li><li>Provides strong leadership and strategic direction to management/leadership team across in scope areas including data center operations, NOC/SOC, Service desk and end user support functions, reactive technology support, proactive/compliance based functional teams, project managers and site/solutions reliability engineers.</li><li>Establish key performance indicators and service level agreements for continually improving the performance of IT operations.</li><li>Ensure customer focus and satisfaction amongst business users, product/product development, security, and infrastructure areas. Acting as a customer advocate, frequently communicating, and engaging the voice of the customer and managing customer expectations as well as providing meaningful, actionable analysis of operations data.</li></ul> </div></div></div><h3>Qualifications:</h3><div><ul style="margin-top:0in"><li>Minimum bachelors degree in computer science, Business Administration, MIS or related discipline with an IT focus required, Masters degree or equivalent experience desirable.</li><li>Minimum 10+ years leading, implementing, and evolving progressive, broad based IT operations and service desk functions in large enterprise environments with a focus on industry frameworks and metrics. 7+ leading multiple teams/functions and managers</li><li>Proven technology and though leadership delivering on strategic plans in a multi-team, global, enterprise IT operations and support delivery function.</li><li>Strong customer focus with ability to manage client expectations and deliver meaningful improvements.</li><li>Strong working knowledge of industry IT Service Management (ITSM) operations frameworks such as ITIL, MSOF, FitSM</li><li>Ability to works with key leaders, both within and outside of immediate organization to define critical needs for their area of responsibility, providing guidance and subject matter expertise.</li><li>Strong attention to detail</li><li>Ability to identify, position and empower talent that is in alignment with team and corporate goals and drives forward vision.</li><li>Experience in agile practices and delivery</li><li>Talent and experience with hiring, cultivating talent, developing and delivers performance appraisals and corrective action plans and establishing employee objectives through performance management process</li><li>Manages staff and understands and administers appropriate employee relations policies and procedures, including, all aspects of the hiring process; performance management; employee development; disciplinary action; and termination.</li><li>Strong verbal and written communication skills with the ability to express complex technical concepts or business rules in business terms.</li><li>Strong project management skills with experience in organizing, planning, and executing projects from vision through implementation involving cross-functional staff and both internal and external resources.</li><li>Strong analytical, problem-solving, and conceptual skills</li></ul> We offer our employees a wide range of benefits including career long learning opportunities, tuition reimbursement, 401 (k), pension, flexible schedules, rich health and well-being programs, generous time off allowances, volunteer days and so much more! FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.</div>

From our passionate, engaged workforce to our engineering-based approach, discover what makes careers at FM Global so uniquely inspiring. 
Resilience doesn’t come without knowledge. How can you predict the power of hurricane-force winds without research? How can you understand the fire danger inherent to storage scenarios without precise testing and modeling? How do you take your clients from risk to resilience, without the data to inform the recommendation?
At FM Global, engineering data and scientific research combine with nearly two centuries of experience to give you the ultimate platform on which to build a resilient career. Working here, you don’t just work in property insurance. You prepare one out of every three Fortune 1000 companies to stand up to risk. To build resilience based on the expertise you and FM Global bring. And you give them what they need to climb back to their feet.
Defined by our proprietary research, engineering-based approach, and reputation for excellence, FM Global offers a workplace culture that’s as supportive and inclusive as it is innovative and inspiring. We’re looking for people who can transform risk into resilience. Explore FM Global careers and discover whether one of those people is you.

FM Global

Manager, Global Technology Service Operations

Capital Markets Placement_feed

FULL_TIME

Field Service Technician

Job ID: 19828 Position Description: Sensors, Test & Calibration is a business unit within the Measurement, Communications & Test Division of AMETEK, Inc. We are currently searching for a Field Service Technician with 5+ years of experience in a similar role to support our Newage Hardness Testing business. This position will be a "home based" job, preferably in the Atlanta, GA or Charlotte, NC region. The Field Service Technician ensures that products perform to the stated product specifications and meet the customer’s expectations for their stated application needs and performance. Develop long-term customer relationships by providing exemplary service and support to assure service contract renewals to help build year-to-year service revenue. This position provides services at the customer location which include but are not limited to calibrations, installations, training, repairs, and technical support for Newage Testing Instruments (NTI) customers in compliance with our quality management system. Position Requirements: • Provide calibration and preventative maintenance services in compliance with standards and the NTI quality management system. • Provide training on software and hardware products for customers. • The primary product line service responsibility will be for Newage hardness testing products with potential additional service responsibility for other AMETEK products. • Provide repair services on products. • Install new products and assure they meet desired customer expectations and application needs. • Provide technical support both in person and via phone/computer. • Train new personnel within the organization and representative organizations. • Produce written reports and documents as required in a timely manner. • Organize and manage all administrative functions which include but are not limited to: submitting paperwork at appropriate time intervals communicated by management, work with our service coordinator to schedule travel well in advance to group customers together to manage travel costs, update any and all changes for customer contacts to maintain accurate customer information. • Responsible for the handling and transportation of tools and equipment used during visits to customer’s job site. EDUCATION and/or EXPERIENCE • AS degree in Mechanical, Electrical or Electronic Technology, AS in Electronic Engineering Technology from a technical school or equivalent combination of training, experience, and military training preferred. • A+ certification is a plus. • Knowledge or experience with hardness testing systems is a plus. • Strong verbal, phone, and written communication skills. • Strong customer focus and customer relationship development skills. • PC literate; including Microsoft operating systems and learning of specific NEWAGE software packages. • Strong analytical skills, problem solving, and trouble-shooting abilities. • Proficient in the use of hand tools and electrical diagnostic tools. • Proven skill set to make timely decisions and handle multiple priorities. • Demonstrated organizational and follow-through skills. TRAVEL REQUIREMENTS Must be able to travel up to 80% of working days to provide services at customer sites. Travel can be overnight domestically and/or internationally. PHYSICAL DEMANDS • Lifting of tools and calibration equipment will be required to perform the core functions of this position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is frequently required to stand, walk, and sit. • The employee must occasionally lift and/or move up to 80 pounds. WORK ENVIRONMENT • Travel to manufacturing plants where equipment may be on the production floor or in a lab environment. There can be exposure to heat, humidity, oil, dirt, grease, dust, noise, etc. with some exposure to hazards related to working with tools, heavy equipment, and electronic equipment. This will require compliance with safety procedures at the various customer locations. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The above position description is intended to describe the general content, identify the essential functions of, and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. 						 We are an Equal Opportunity Employer and do not discriminate against 								any employee or applicant for employment because of race, color, sex, 								age, national origin, religion, sexual orientation, gender identity, 								status as a veteran, and basis of disability or any other federal, 								state or local protected class. .

<h3>Additional Information:</h3><ul><li>Travel Percentage: 80%</li></ul><img alt=" " src="https://ars2.equest.com/?response_id=3317e6fa63674b561921058b395e1f5c&view"/>

AMETEK, Inc. is a leading global manufacturer of electronic instruments and electromechanical devices with annual sales of approximately $5B.

AMETEK is well positioned in highly competitive market segments, each with compelling growth characteristics. We expect continued business growth through the execution of our four key strategies: Operational Excellence, Strategic Acquisitions, New Products, and Global & Market Expansion. Supporting those strategies are 18,000 associates employed across 30 countries. 

At AMETEK, we are committed to a corporate culture that values diversity and fosters a work environment that enables colleagues to develop meaningful and rewarding careers. We consider ourselves responsible corporate citizens and are committed to operating our facilities in an environmentally responsible manner. We also are sensitive to the needs of our communities, and, as a company, support programs that help those communities meet their health, education and social needs. 

AMETEK is publicly traded on the New York Stock Exchange (NYSE: AME) and a component of the S&P 500.


Ametek, Inc.

monster

ONSITE

YEAR

Director Sales

<h4>Job description</h4><div>Director of Sales reporting to the EVP Sales and Operations, provides day-to-day support and leadership for the Client Managers (CM’s).ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>Adhere to IMS Core Values</li><li>Provide general management to members of the Sales Management team</li><li>Work closely with the Director of Marketing, Director of Revenue Operations and the Director of Industry Relations, to ensure positive collaboration on revenue generating initiatives</li><li>Work closely with the leadership of the Service Delivery and Client Success teams to promote best practices in collaboration to satisfy client needs</li><li>Be a valuable member of the IMS Leadership Team to ensure cohesiveness and collaboration among the firm’s top management</li><li>Direct and supports strategy, approach and relationship planning for targeted clients, including attorneys and law firms</li><li>Develop personal relationships by traveling in-market in support of IMS Client Managers and Business Development teams</li><li>Work with the Sales Managers to develop Annual Sales Plans and provide Quarterly Reviews, which are bolstered by regular one-to-one meetings, Sales Meetings, and monthly Productivity Reviews</li><li>Monitor and drive sales activities to achieve annual goals related to Opportunities, Searches, Consulting Projects, Expert Witness Placements, Close Rate, Average Fee and Gross Profit</li><li>Provide regular coaching and training related to sales and skills-sharpening</li><li>Facilitate Sales Meetings</li><li>Participate regularly in Management and Leadership meetings</li></ul>SKILLS AND EXPERIENCE REQUIRED:<ul><li>Commitment to integrity based selling model</li><li>Ability to create and maintain a results-based performance management system to support and develop industry leading sales professionals</li><li>Experience growing a sales organization through multiple rapid growth cycles</li><li>Proven success in complex B2B integrated services solution selling model</li><li>Experience managing and motivating experienced professional services sales teams serving a broad array of industries and disciplines</li><li>Committed to an Engineered Sales Process incorporating effective methodology to drive leading and lagging KPI to forecast and achieve results</li><li>Success in high-quality, fast-paced consulting, legal services or talent delivery organizations</li><li>Passion for technology and its uses in strategic selling</li><li>Experience leading adaptive organizations</li><li>Experience managing budgets of at least $5 million</li><li>Displays high level of energy and drive</li><li>Established history of ability to coach professionals and cultivate a high-performance culture</li><li>Experience with complex CRM platforms and use of business intelligence insight selling</li><li>Dedicated to trust-based leadership</li></ul>EDUCATION AND TECHNICAL REQUIREMENTS:<ul><li>7-10 years of sales related management experience, preferably within a professional services, consulting or legal organization</li><li>Director or Executive level experience preferred</li><li>Bachelor’s Degree required, Advanced Degree preferred</li><li>High proficiency with MS Office—specifically Word, Excel, PowerPoint, and Outlook required</li><li>Knowledge of platforms such as LexisNexis, Bullhorn, Salesforce, Westlaw, Law360, Domo and Microsoft Dynamics a plus</li></ul>Job Type: Full-time</div>

IMS Consulting and Expert Services

Director of Sales

Take the lead at the front line of our company. Youll offer customized solutions, identify sales opportunities and provide service for millions of customers  one at a time. Be a part of an award-winning team that passionately cares about customers. Your expert recommendations will ensure customers get the most out of the technology they love. What does it take to deliver best-in-class service and technology? Excellent communication skills, professionalism and a desire to close the deal on sales. Youll handle customer service calls ranging from billing and payments to plan changes and upgrades. While you offer solutions and resolve issues, youll work to transition each call to a sales opportunity; working to meet daily and monthly sales goals. Your consultative approach to customers needs will deliver personalized recommendations of DIRECTV products and services. Whats in it for you? Well provide on-the-job paid training and resources in a supportive environment that encourages your professional growth. We also offer a competitive compensation package. Customer Service Representatives start between $12.45 and $17.63, based on relevant work experience plus opportunity to earn monthly bonus. Do you have prior customer service/sales experience or a college degree? If so, you may be eligible for higher pay, up to $17.63 hourly. Youll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks we also provide employee discounts on DIRECTV products and services. Career possibilities are limitless with DIRECTV. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If youre 18 years or older, lets talk.DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws Job Posting: Aug 25, 2021, 12:24:11 AM Schedule: Full-time Job Level: Hourly Occupational

Be part of DIRECTV's commitment to providing excellent service.

DIRECTV is at the forefront of technology, content and service. As we deliver the ultimate entertainment experience, we know that our employees are our biggest assets. A nationwide team numbering over 16,000, our employees use their unique diverse talents and life experiences to provide exceptional service to our customers.
Our employees' pride and enthusiasm are vital to each and every job across more than one hundred U.S. locations. Thanks to their leadership, innovation, decisiveness, agility, teamwork and integrity, DIRECTV keeps ahead of the competition in a rapidly changing industry.

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