Business Development Representative Hendrick Automotive Group CorporateBusiness Development RepresentativeFayetteville, North CarolinaFull timeAnswer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment. Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Service Advisor Hendrick Automotive Group CorporateService AdvisorFayetteville, North CarolinaFull timeWork includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Financial Services Producer Hendrick Automotive Group CorporateFinancial Services ProducerFayetteville, North CarolinaFull timeThe Financial Services Producer works with lenders and financial institutions to provide financial services to dealership customers. Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Field Service Representative - Part Time Magid Glove & Safety Manufacturing Co LLCField Service Representative - Part TimeNCMagid Glove & Safety is America's leading manufacturer, distributor and importer of hand protection and safety products i.e. work gloves, fall protection, gas detection, reusable and disposable respirators, clean room, 1st aid and all other safety related products. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training, geographic location, additional qualifications such as licensure or certifications, market factors, and specific responsibilities.
Field Service Representative (FSR) I - III Motorola Solutions IncField Service Representative (FSR) I - IIINCRemote$71,000–$100,000 / yearFrom pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data. Minimum 1-3 years of experience supporting communications, radios, or data networks in a DoD, Military, or Law Enforcement environment with a minimum of 1-3 years of experience as an FSR or equivalent in a customer-facing technical role.
Resident Mechanical Field Service Representative Veolia Environnement SAResident Mechanical Field Service RepresentativeFayetteville, NC$30–$33 / hourWithin this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Education & Experience: Required: • High School Diploma / GED / Home School Certification OR international equivalent • 2+ years' experience of service/maintenance or equivalent in an industrial environment • Valid Driver's License.
NewLicensed Field Insurance Service Representative - Cary, NC Auto Club GroupLicensed Field Insurance Service Representative - Cary, NCNorth CarolinaBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. Process insurance and membership payments, including initial, installment, lapse, and reinstatement payments; conduct retention calls; and contact members/insureds regarding delinquent memberships, late premiums, reinstatements, and cancellations.
NewCustomer Service Representative PARKER GAS COMPANY INCORPORATEDCustomer Service RepresentativeFayetteville, NCWe are seeking a customer service representative who can provide exceptional customer service for fielding customer inquiries and requests via phone and computer at our Fayetteville, NC location. Since 1958, our family-owned business has offered the best propane products and service to homes, commercial companies and agricultural businesses in southeastern North Carolina.
NewCustomer Service Representative CryptoGexCustomer Service RepresentativeFayetteville, NC$18.50–$28.50 / hourOur mission is to create engaging, high-quality experiences that connect brands with their audiences through well-executed live events. This role involves handling inquiries, resolving issues, and ensuring a positive experience before, during, and after events.
Customer Service Representative ArmacellCustomer Service RepresentativeUsa, North CarolinaWith more than 3,300 employees and 25 production plants in 19 countries, the company operates two main businesses, Advanced Insulation and Engineered Foams, and generated net sales of EUR 836 million and adjusted EBITDA of EUR 155 million in 2023. Armacell focuses on insulation materials for technical equipment, high-performance foams for high-tech and lightweight applications and next generation aerogel blanket technology.
Route Service Representative - UniFirst UniFirst CorpRoute Service Representative - UniFirstFayetteville, NCSales & Upselling Mindset: You identify opportunities to introduce new garments, products and services that benefit the customer, driving additional revenue while enhancing the value you provide. Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.
Customer Service Representative U-HaulCustomer Service RepresentativeSanford, NCThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Member Service Representative Shared Service Solutions LLCMember Service RepresentativeNCRemoteProblem solving and critical thinking; Exercise good judgement/reasoning and resourcefully solve routine problems; Organize and handle multiple tasks and prioritize; Handle confidential/sensitive information; Exhibit excellent customer service skills Occasionally: Perform basic mathematical computations Physical Requirements- Constantly: Sit- Remaining in a seated position for long periods of time; Use hands/fingers for repetitive keyboard & hand motion; Speak coherently Emotional Effort- Frequent short deadlines. S3 STAR Values: Service Teamwork Attitude Results Location: Remote TOP JOB RESPONSIBILITIES: Answers phone calls and utilizes knowledge of credit union products, data systems, and web-based applications to provide information, answer questions, and assist with requests and concerns for both member and non-member callers.
NewCustomer Service Representative Foundever BrasilCustomer Service RepresentativeFayetteville, NC$17–$18 / hourOnsite Session: If we determine you're a great fit for the role, we'll invite you to an onsite session at our facility located at 921 Strickland Bridge Rd, Fayetteville, NC 28304 Discover firsthand why our employees love working onsite and meet the team! Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Route Service Representative (4-Day Workweek) (Fayetteville, NC, US, 28306) Cintas CorpRoute Service Representative (4-Day Workweek) (Fayetteville, NC, US, 28306)Fayetteville, NCWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Route Service Representative (4-Day Workweek) CintasRoute Service Representative (4-Day Workweek)Fayetteville, NCWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
NC Customer Service Representative - 2nd Shift we source (Inactive)NC Customer Service Representative - 2nd ShiftNC$14–$15 / hourQualifications: • High school diploma or equivalent required • Associates degree preferred • Proven customer support experience or experience as a client service representative • Strong communication skills both verbal and written • Ability to work well under pressure in a fast-paced environment • Excellent problem-solving skills and attention to detail. Inspects inbound carrier paperwork including seal information to ensure all load information is correct and product is being delivered to the correct facility.
Customer Service Representative- Maxton NC we source (Inactive)Customer Service Representative- Maxton NCNCInspects inbound carrier paperwork (including seal information) to ensure all load information is correct and product is being delivered to the correct facility. Prepares and signs paperwork ensuring paperwork, load and carrier information agree with customer instructions and food safety and quality requirements.
NewCustomer Service Representative Alphabe InsightCustomer Service RepresentativeFayetteville, NC$45,000–$50,000 / yearBorn out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that's as unique as each of our clients. We are seeking a customer-focused Customer Service Representative to provide exceptional support and ensure every customer has a positive experience.
Customer Service Representative Caliber Collision CentersCustomer Service RepresentativeHope Mills, NCCaliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.
NewCustomer Service Representative Crunch FitnessCustomer Service RepresentativeFayetteville, NCJob Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.
Customer Service Representative Caliber HoldingsCustomer Service RepresentativeHope Mills, North CarolinaCaliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision , one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.
Floating Senior Sales & Service Representative (Universal Banker) First Citizens BankFloating Senior Sales & Service Representative (Universal Banker)Fayetteville, North CarolinaFull timeOperations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Qualifications: High School Diploma or GED and 1 years of experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program.
Representative, Customer Service LCI TechRepresentative, Customer ServiceNCWe were pioneers of "base supply centers," stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military. We accomplish this in four ways: EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
Customer Service Representative - State Farm Agent Team Member Jaime Shannon - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberFayetteville, NCAs a Customer Service Representative - State Farm Agent Team Member with Jaime Shannon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Bilingual Customer Service Representative (French Speaking) Hamilton Beach Brands IncBilingual Customer Service Representative (French Speaking)Southern Pines, NCMay cross train on specialty brands to answer consumer phone calls and respond to e-mails, which may entail offering white glove customer service. As the first point of contact for our customers, this position plays a critical role in delivering exceptional service, resolving inquiries, and representing our brand with professionalism and care.
Bank Sales and Service Representative (Teller) First Citizens BankBank Sales and Service Representative (Teller)Fort Bragg, North CarolinaFull timeOperations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
NewSales & Service Representative (Teller) First Citizens BankSales & Service Representative (Teller)Fayetteville, North CarolinaFull timeOperations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Preferred Area of Experience: SalesLicense or Certification Type: null nullSkill(s): Financial literacy, Knowledge of retail banking products and services.
Sales & Service Representative (Bank Teller) First Citizens BankSales & Service Representative (Bank Teller)Fayetteville, North CarolinaFull timeOperations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
Customer Service Representative Crunch Fitness - JFF North AmericaCustomer Service RepresentativeFayetteville, NCJob Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.
Customer Service Representative U-Haul International IncCustomer Service RepresentativeSanford, NCThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Representative Mr. Rooter PlumbingCustomer Service RepresentativeNorth CarolinaAll independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Customer Service Representative Foundever GroupCustomer Service RepresentativeFayetteville, NC$17–$18 / hourOnsite Session: If we determine youre a great fit for the role, well invite you to an onsite session at our facility located at 921 Strickland Bridge Rd, Fayetteville, NC 28304. As a Customer Service Representative at Foundever, youll thrive by utilizing your compassion and communication skills to assist customers with their financial services.
Customer Service Representative Foundever Operating CorpCustomer Service RepresentativeFayetteville, NC$17–$18 / hourOnsite Session: If we determine youre a great fit for the role, well invite you to an onsite session at our facility located at 921 Strickland Bridge Rd, Fayetteville, NC 28304. As a Customer Service Representative at Foundever, youll thrive by utilizing your compassion and communication skills to assist customers with their financial services.
Customer Service Representative Circle K StoresCustomer Service RepresentativeNorth CarolinaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Lead Customer Service Representative Circle K StoresLead Customer Service RepresentativeNorth CarolinaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Customer Service Representative, Full or Part Time Circle K StoresCustomer Service Representative, Full or Part TimeNorth CarolinaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Lead Customer Service Representative, Full or Part Time Circle K StoresLead Customer Service Representative, Full or Part TimeNorth CarolinaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
2703270 Customer Service Representative Circle K Stores2703270 Customer Service RepresentativeNorth CarolinaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
2703209 Customer Service Representative Circle K Stores2703209 Customer Service RepresentativeNorth CarolinaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
customer Service Representative Circle K Storescustomer Service RepresentativeNorth CarolinaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Customer Service Representative Maven RoofingCustomer Service RepresentativeNorth CarolinaAs a Customer Service Representative (CSR) , you are the first point of contact for homeowners, ensuring they receive the best customer experience while guiding them toward the roofing solutions they need. Your mission: Convert inbound calls into booked appointments, follow up with leads, and ensure every homeowner is scheduled for a consultation with our expert team.
Lead Customer Service Representative Circle K Stores IncLead Customer Service RepresentativeSanford, NCYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsLeading a team of employeesEntry level employee supervisionGreat if you haveRetail and customer service experienceEntry level management experienceSales associate or cashiering experienceHigh School Diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2720355 429 E Weatherspoon St Sanford North Carolina 27330Shift AvailabilityFlexible Days Evenings Overnights Weekends Time TypeFull timeLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Lead Customer Service Representative, Full or Part Time Circle K Stores IncLead Customer Service Representative, Full or Part TimeNCYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsLeading a team of employeesEntry level employee supervisionGreat if you haveRetail and customer service experienceEntry level management experienceSales associate or cashiering experienceHigh School Diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2723300 12476 US 421 N Broadway North Carolina 27505Shift AvailabilityFlexible Days Evenings Overnights Weekends Time TypePart timeLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Bank Sales and Service Representative (Teller) First Citizens BancShares IncBank Sales and Service Representative (Teller)Fort Bragg, NCOperations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
NewCRC Benefits - Customer Service Representative (Remote / Temporary) CRC Insurance Services, LLCCRC Benefits - Customer Service Representative (Remote / Temporary)NCRemotePlease review the following job description: This temporary role supports our team during our busiest time of year by providing excellent customer service, assisting with high client contact projects, and ensuring the accuracy and integrity of company information. On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you''ll feel like you're part of the team while also enjoying the convenience of working from home.
Personal Lines Customer Service Representative Hurley Insurance GroupPersonal Lines Customer Service RepresentativeFayetteville, North CarolinaJob Description The Personal Lines CSR at Hurley Insurance Group is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Customer Service Representative Circle K Stores IncCustomer Service RepresentativeFayetteville, NCYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2723036 2996 Gillespie St Fayetteville North Carolina 28306Shift AvailabilityFlexible Days Evenings Overnights Weekends Time TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Customer Service Representative, Full or Part Time Circle K Stores IncCustomer Service Representative, Full or Part TimeFayetteville, NCYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2723007 1301 Robeson St Fayetteville North Carolina 28305Shift AvailabilityDays and Evenings Time TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
NewTemporary Member Services Representative Self-Help Services CorpTemporary Member Services RepresentativeNorth CarolinaEconomic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.