While this role does not have direct management responsibility of others, the Lead Field Service Representative will help the Services Manager in areas such as coaching, mentoring, and providing help and guidance to other Field Service Reps in the district as well as take on some leadership responsibility in customer interactions as directed by the Services Manager. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.