Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.**Skills/Qualifications**Required+ 1+ years' customer service experience+ High School Diploma/GED; Bachelor's Degree preferredPreferred+ Experience with heavy inbound and outbound calls and transferring calls+ 3+ years' business-to-business account support+ Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet+ Experience with proofreading and editing documents**Benefits**Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.