Office Services Specialist Reed Smith USOffice Services SpecialistNew York, New York$26.35–$30.20Full timeAdditional responsibilities include: Preparing, sending, and receiving hand-delivered packages, UPS, and Federal Express packages. Assist in sorting and distributing incoming and interoffice mail, including nightly mail drops.
Global Member Service Training Specialist United Nations Federal Credit UnionGlobal Member Service Training SpecialistNew York, NY$80,070 / yearFull timeRegardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Responsible for performing training needs assessments, assisting with the design of material, delivering curriculum and learning materials, and managing all phases of training interventions.
IS Facilities Infrastructure Operations Specialist TSR ConsultingIS Facilities Infrastructure Operations SpecialistNew Hyde Park, New York$42–$45 / hourTemporaryContractorFull timeThe ideal candidate will have strong experience in operational support of IDF/MDF environments, low-voltage cabling, power and cooling, and physical security and a proven ability to maintain compliant, organized IT rooms while executing projects and sustaining accurate infrastructure documentation . TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives.
Project Controls Specialist StefaniniProject Controls SpecialistNewark, NJ$52–$55 / hourTemporaryContractorOur presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world.
Associate Outreach Specialist 22nd Century Technologies, Inc. (TSCTI)Associate Outreach SpecialistNew York, NYContractorFull timeResponsibilities include assessing family needs, gathering required documentation, and identifying appropriate shelter placements based on family composition, school enrollment, medical needs, and other individual considerations. In alignment with the Agency's goal of completing all transitions by January, operations must accommodate up to 60 families per day and operate over extended hours to meet the accelerated timeline.
Loan Servicing Specialist I - Member Experience United Nations Federal Credit UnionLoan Servicing Specialist I - Member ExperienceNew York, NY$62,290 / yearUphold UNFCU’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including: o Maintain awareness of and report suspicious activity o Complete all relevant BSA reports promptly and accurately (e.g., CTRs, SARs) o Complete annual BSA/AML/OFAC training. At least 2 years of experience in loan servicing or related roles, with hands-on knowledge of mortgage and consumer loan products, including secured/unsecured loans, auto loans, lines of credit, and credit cards.
NewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Staten Island, NY$20The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The individual selected for this role will be expected to work at Store #705399, located at: 240 PAGE AVE STATEN ISLAND, NY 10307 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters.
NewLegal billing specialist JobotLegal billing specialistParamus, NJ$75,000–$95,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role is responsible for managing the full billing cycle, supporting accounting operations, and ensuring accurate and timely invoicing in a high-volume setting.
NewIntake Specialist JobotIntake SpecialistUniondale, NY$55,000–$65,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This is an excellent opportunity for someone with legal intake, customer service, medical office, call center, or law firm experience who enjoys helping people, thrives in a fast-paced environment, and can communicate with empathy and professionalism during difficult situations.
NewLegal Billing Specialist JobotLegal Billing SpecialistUniondale, NY$60,000–$70,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our client, a full-service, regional law firm, is currently seeking a dynamic and experienced Legal Billing Specialist to join their team.
NewHealth Services Specialist (RN Required), Per Diem VNS HealthHealth Services Specialist (RN Required), Per DiemNew York, NY$40.95–$51.19Minimum of one year of experience as an occupational health nurse or a staff nurse in a medical-surgical nursing area PreferredKnowledge of government regulations regarding occupational health, including Exposure Control Plans for Blood Borne Pathogens, TB screening and control, Hepatitis and other communicable diseases, and Worker’s Compensation RequiredAbility to organize, set priorities and direct the work of others RequiredStrong clinical assessment skills and medical care case management RequiredAbility to monitor and use computer-based tracking systems Required. Ensures that newly-hired employees, newly associated individual contractors, volunteers and students are free of any health impairments that are of potential risk to themselves, VNS patients, families or employees, or that may interfere with the performance of job responsibilities, by reviewing medical findings of physical examinations, laboratory tests and immunizations.
NewSafety Specialist Penske Truck RentalSafety SpecialistNEW YORK, NY$69,300–$93,500 / yearThis is a key position that leads and serves as a DOT Subject Matter Expert in our safety efforts with our significant customer base plus our company service shops and collision centers located in the Northeast and New York Metro area. Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
NewAccounting & Billing Specialist JobotAccounting & Billing SpecialistParamus, NJ$80,000–$95,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A growing professional services firm is seeking an Accounting & Billing Specialist to support leadership with day-to-day accounting operations and firmwide billing.
Payroll Specialist Kforce Inc.Payroll SpecialistJersey City, NJ$75,000–$80,000Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
Generative AI Training Specialist IconmaGenerative AI Training SpecialistNew York, NY$84.66–$89.66 / hourBuild and deliver training on AI coding assistants such as Claude Code and OpenAI Codex, helping engineering and technical teams learn to use these tools effectively in their day-to-day development work. Responsibilities: Design and facilitate live and on-demand training on generative AI tools, including (but not limited to) client GPT, ChatGPT Enterprise, Microsoft Copilot, and Claude.
NewLegal Billing Specialist - Hybrid Kforce Inc.Legal Billing Specialist - HybridNew York, NY$95,000–$115,000By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
NewFamily Specialist 099 Catholic Charities, Diocese of MetuchenFamily Specialist 099Perth Amboy, NJFull timeCatholic Charities, Diocese of Metuchen (CCDOM), with more than 450 employees is a non-profit, social services agency with its mission, driven by Catholic social teaching, of providing quality services with dignity and respect to the poor, vulnerable and all people in need and partnering with families and communities to improve the quality of life. We serve more than 68,000 clients per year throughout Middlesex, Somerset, Hunterdon, and Warren counties in NJ.
PACT Housing Specialist 067 Catholic Charities, Diocese of MetuchenPACT Housing Specialist 067East Brunswick, NJFull timeCatholic Charities, Diocese of Metuchen (CCDOM), with more than 450 employees is a non-profit, social services agency with its mission, driven by Catholic social teaching, of providing quality services with dignity and respect to the poor, vulnerable and all people in need and partnering with families and communities to improve the quality of life. We serve more than 68,000 clients per year throughout Middlesex, Somerset, Hunterdon, and Warren counties in NJ.
Patient Access Specialist Ensemble Health PartnersPatient Access SpecialistWestwood, NJ$17–$18.15Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Product Support Specialist MedlineProduct Support SpecialistNew York City, NYBachelor’s degree and at least 2 years of sales or customer service-related experience OR High school diploma or equivalent and at least 4 years of sales or customer service-related experience. Collaborate and build effective relationships within assigned accounts as well as with internal partners (Field Sales Reps, Management, and Product divisions).
Associate Specialist, Patient Access Ensemble Health PartnersAssociate Specialist, Patient AccessWestwood, NJ$17–$18.15Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Patient Access Associate Specialist - Night Shift Ensemble Health PartnersPatient Access Associate Specialist - Night ShiftWestwood, NJ$17–$18.15Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
NewAccounts Payable Specialist Vaco LLCAccounts Payable SpecialistNew York, NY$25–$35 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. ***Non Profit experience is preferred Our nonprofit client is seeking an Accounts Payable Coordinator to support full-cycle accounts payable operations.
NewPayroll Specialist Vaco LLCPayroll SpecialistSecaucus, NJ$80,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewChange Management Specialist ECLAROChange Management SpecialistWhite Plains, NY$1 / hourComfortable quickly grasping change needs on large complex projects and topic areas, including organizational processes, policies, and compliance requirements. Client is looking for a strategic, organized, and experienced Change Management Specialist to support a portfolio of change work related to our Environmental Health and Safety Function (EH&S).
NewOrganizational Change Management Specialist ECLAROOrganizational Change Management SpecialistWHITE PLAINS, NY$60–$65 / hourThe selected consultant will partner with project leadership and collaborate with a core project team members to plan and execute change management and engagement activities as a critical component of the transformation program. Advanced experience leading successful large scale, complex change projects throughout the lifecycle from initiation through delivery and post-launch to help reinforce new behaviors.
NewCompliance Specialist CYNET SYSTEMSCompliance SpecialistRidgefield, NJ$20–$25 / hourTemporaryContractorPart timeAs a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
NewAccounts Receivable Specialist Banville Wine MerchantsAccounts Receivable SpecialistNEW YORK, NY$50,000–$65,000 / yearThe Accounts Receivable (AR) Specialist is responsible for managing customer accounts, ensuring timely collection of payments, and minimizing credit risk within a fast-paced wine & spirits wholesale distribution environment. Reporting to the Director of Collections, this role partners closely with sales, customer service, and compliance teams to maintain strong customer relationships while adhering to state alcohol regulations.
AP Clerk (Entry-level, Accounting degree req'd) JobotAP Clerk (Entry-level, Accounting degree req'd)Commack, NY$50,000–$70,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewCustomer Specialist CarmaxCustomer SpecialistEast Meadow, NY$20.60–$30.90Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination.
NewCommercial Loan Operations Specialist Vaco LLCCommercial Loan Operations SpecialistFairfield, NJRemote$50–$75 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Leasing Specialist Vaco LLCLeasing SpecialistNew York City, NY$85,000–$95,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
Employee Relations Specialist Page GroupEmployee Relations SpecialistManhattan, NY$38–$44 / hourLead workplace investigations including the intake of complaints, planning investigations, interviewing, writinginvestigation reports, and communicating outcomes of investigations; Partner with the Human Resources Business Partner(s) (HRBPs) to identify and respond to employeecomplaints and potential violations of the Center's policies; Determine and initiate follow-up plans for investigations and other related matters; Maintain and manage administrative record-keeping related to workplace investigations, including anySharepoint, Google or other folders and systems currently in use or that may be created for this purpose; Partner with the HRBP(s) to identify workplace trends and recommend interventions (e.g., trainings, proactiveengagement); Partner with HRBP(s) to be a resource to managers and all staff on Employee Relations processes, policies,and best practices and ensure the proper implementation; Provide excellent customer service to staff by being proactive and responsive to employee inquiries; Develop and lead training and other supports to managers on topics such as giving feedback andcommunication techniques; Visit program site locations to connect with our staff to deepen relations with staff; Coordinate and consult with the Director of Employee Relations on investigations and other employee relationsmatters, as appropriate; Assist with other projects as needed; Profile . The role also works in a preventative manner by providing training to managers and supervisors on topics including performance management and communication techniques, and by serving as a resource to managers and supervisors as well as to the People Department team.
Customs Entry Writer JobotCustoms Entry WriterMoonachie, NJ$26–$32 / hourThe successful candidate will be responsible for preparing, compiling and managing all documentation and records required to clear goods through the United States Customs Service (USCS), including negotiating with, and presenting declarations to, foreign and domestic customs officials. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Claims Specialist Medical Malpractice Diedre Moire Corp.Claims Specialist Medical MalpracticeUnion, NJ$100,000–$140,000 / yearFull timeCONSIDERED EXPERIENCE INCLUDES: Insurance Claims Examiner Adjuster Specialist Professional Liability Medical Malpractice MedMal Allied Healthcare #DiedreMoire #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #InsuranceJobs #UnderwriterJobs. Manage total claim costs for highly complex or severe injury medical malpractice claims while negotiating to resolution and providing high levels of customer service.
Work From Home Sales Specialist HMG CareersWork From Home Sales SpecialistColonial Park, PAYou will work remotely, serving clients by providing guidance and protection solutions for individuals and families. Increased earning potential in later years through performance and renewals.
DTC Settlements Specialist Page GroupDTC Settlements SpecialistIselin, NJ$50–$55 / hourA DTC Settlements Specialist in the financial services industry will handle the daily processing and reconciliation of securities settlements. This role ensures accurate and timely settlements, working closely with internal teams and external parties.
DTCC Settlements Specialist Page GroupDTCC Settlements SpecialistIselin, NJ$50–$55 / hourContractorThey will be managing trade settlements, collateral pledges, claims processing, and cash movements while coordinating closely with front and middle office teams to ensure accurate and timely settlement. The DTCC Settlements Specialist role in Iselin, NJ is responsible for processing and reconciling equity, corporate bond, and fixed-income securities transactions through the DTCC system.
Business Analyst/ERP Specialist Page GroupBusiness Analyst/ERP SpecialistNew York, NY$90,000–$110,000 / yearFull timeThe Business Analyst/ERP Specialist will focus on analyzing business needs and implementing ERP solutions to support the company's technology initiatives. This role is based in New York and requires collaboration with cross-functional teams to optimize processes and systems.
M&A Tax Specialist Diedre Moire Corp.M&A Tax SpecialistNew York, NY$300,000–$400,000 / yearFull timeCONSIDERED EXPERIENCE INCLUDES: Tax Accountant Attorney Mergers Acquisitions Divestitures Equity Funds Tax JD CPA MBA Representations Warranties Insurance RWI Transactional Risk Insurance #DiedreMoire #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #InsuranceJobs. Shall: • Determine acceptability of Representations and Warranties Insurance and Transactional Risk Insurance options for Mergers and Acquisitions deals using high level financial risk analysis and negotiating with buyers and sellers.
NewMaternal Fetal Medicine Specialist Weill Cornell Medical College Department of Obstetrics and GynecologyMaternal Fetal Medicine SpecialistNew York, NYAbout NewYork-Presbyterian and Weill Cornell Medicine: The Department of Obstetrics and Gynecology at NewYork-Presbyterian Alexandra Cohen Hospital delivers specialized services to women in all life stages, including prevention, screening, and educational services. The Department of Obstetrics & Gynecology is seeking a fulltime board certified or board eligible maternal fetal medicine specialist to support the department's outpatient faculty practices and the NewYork-Presbyterian Alexandra Cohen Hospital for Women and Newborns.
NewMaternal Fetal Medicine Specialist (Perinatologist) Physician Affiliate Group of New YorkMaternal Fetal Medicine Specialist (Perinatologist)New York, NYThis role offers the opportunity to work within a collaborative environment that includes general obstetrics, midwifery, neonatology, anesthesiology, social work, and care-coordination teams aligned to improve perinatal outcomes and advance maternal health equity Opportunity Details: Clinical Care: Provide comprehensive consultations for high-risk pregnancies, including maternal and fetal complications. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually.
Child Life Specialist - FT Days - Pediatrics and PICU - Bayville Lehigh Valley Health NetworkChild Life Specialist - FT Days - Pediatrics and PICU - BayvilleBayville, NYFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region.
NewBehavioral Specialist Richmond CenterBehavioral SpecialistStaten Island, NY$20Richmond Center for Rehabilitation and Healthcare is a 372-bed rehabilitation and skilled nursing facility located in the borough of Staten Island. Communicate coverage needs to the Behavioral services coordinator regarding sick call-outs and unplanned program changes, such as one-to-one needs requiring a behavioral specialist.
NewIT Specialist Junior BC ForwardIT Specialist JuniorNew York, NY$40–$50 / yearFull timeThe ideal candidate will have strong experience in AVEVA/OSIsoft PI System administration, high-availability design, OT integrations, and enterprise analytics and a proven ability to maintain a highly available PI historian environment, deliver integrations and dashboards, and resolve complex issues in a 24x7 setting . TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives.
NewBenefits Specialist (Health & Welfare & Retirement) AxelonBenefits Specialist (Health & Welfare & Retirement)New York, NY$60–$75 / hourCollaborate with HR, legal, and payroll stakeholders to support effective handling of cases. Minimum 5 years of hands-on experience in employee benefits required, including Health & Welfare and/or Retirement plans.
NewWebsite Operations & Digital Platforms Specialist AxelonWebsite Operations & Digital Platforms SpecialistBrooklyn, NY$30–$35 / hourAssist in optimizing the website's user-facing and back-end content libraries, including media file clean-up and legacy editorial categorization. Manage website-related questions from program staff regarding program uploads, event publishing, and registration integration with Salesforce.
NewProject Accountant Vaco LLCProject AccountantMoonachie, NJ$70,000–$90,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
CUNY LEADS Advisor (Student LEADS Support Specialist) LaGuardia Community CollegeCUNY LEADS Advisor (Student LEADS Support Specialist)Queens, NY$57,252–$82,663 / yearFull timeLaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low-income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020). Under the supervision of the Director of the Office of Accessibility, the successful candidate will be responsible for the following in addition to the overview duties: Assists with planning and providing a comprehensive program of services for students with disabilities.
IT Support Specialist II US Tech SolutionsIT Support Specialist IIJersey City, NJ$49–$60 / hourFull timeAbout US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. Use an ITSM to manage all incidents and requests to ensure that work is completed to the customers satisfaction in a timely manner and according to the Service Level Agreements (SLAs).