Ensure accurate processing of sales orders, payments, gift certificates, special orders, credits, refunds, voids, financing transactions, and deliveriesOversee cash-handling procedures, including cash reconciliation, deposit preparation, and safe securityMonitor and audit daily office transactions, reports, deposits, and closing procedures to ensure accuracy and complianceReview and resolve operational issues while identifying opportunities to improve processes and efficiencyPartner with Sales Managers and store leadership to support store performance and customer satisfaction goals. 1-3 years of leadership experiencePrevious supervisory, leadership, or team management experience preferred3-5 years of retail, customer service, office administration, or related experienceDemonstrated ability to lead, motivate, coach, and develop employeesStrong customer service, communication, and conflict-resolution skillsExcellent organizational, analytical, and problem-solving abilities.