Happy Valley, OR30+ days ago
RESPONSIBILITIES * Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers * Promote Corporate Brands to customers * Promote trust and respect among associates * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products * Assist with the preparation produce platters/trays * Inform customers of produce specials * Recommend items to customers to ensure they get the products they want and need * Adequately prepare, package, label and inventory merchandise * Review/inspect products for quality and freshness and take appropriate action with those items * Label, stock and inventory department merchandise * Report product ordering/shipping discrepancies to the department manager * Display a positive attitude * Stay current with present, future, seasonal and special ads * Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair * Notify management of customer or employee accidents * Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential functions of this position with or without reasonable accommodation QUALIFICATIONS MinimumPosition Qualifications: * Ability to handle stressful situations * Effective communication skills * Knowledge of basic math (counting, addition, and subtraction) * Current food handlers permit once employed Desired Previous Job Experience * Comparable Retail experience * Second language (speaking, reading and/or writing) Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.