The position leads managers and supervisors, drives process improvements, manages budgets and workforce planning, mitigates operational risks, and partners with clients and cross-functional teams to deliver high-quality customer service and business results. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.