Possessing a working knowledge of social media platforms and software (Facebook, X, Instagram, and Bluesky), creative software (Adobe Creative Suite, Canva, or similar), Microsoft Office Suite, website content management systems (Wordpress, Drupal, or similar), email marketing tools and platforms (Mailchimp, BEE, or similar), and web analytics tools (Google Analytics or similar). Serves as a primary point of coordination for community engagement on assigned projects, working closely with project managers, engineers, technical staff, communications colleagues, other City departments, and external stakeholders to align messaging, coordinate outreach, and ensure timely follow-up.