NewProgram Director Manchester Boys Club Inc.Program DirectorManchester, NHFull timeIs responsible for program marketing by working alongside the Director of Marketing, the Unit Director, and all program staff to ensure the promotion and marketing of programs and services for members are done promptly via posting of daily schedules, fliers, monthly newsletters, weekly announcements, and BGCGM social media. • Will serve as Assistant Camp Director for the summer day camp program, which will include working with the Unit Director on the hiring, training, scheduling, and evaluation of all summer program staff as well as program development.
Program Manager Best Buddies InternationalProgram ManagerBoston, MA$0–$43,000 / yearThis includes hosting virtual and in-person trainings, and engagement activities, communicating Best Buddies deadlines and expectations using online platforms, and ensuring participation from chapter advisors and student leaders in the Annual Leadership Conference. Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).
NewDirector, Business Development (Technology IT Staffing) Vaco LLCDirector, Business Development (Technology IT Staffing)Boston, MA$90,000–$140,000 / yearInterpersonal Intelligence - Understands self and others’ emotions and is able to manage self and others’ emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewSenior Associate, Business Development (Finance and Accounting Staffing Agency) Vaco LLCSenior Associate, Business Development (Finance and Accounting Staffing Agency)Boston, MA$65,000–$85,000 / yearInterpersonal Intelligence - Understands self and others’ emotions and is able to manage self and others’ emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewExperience Manager Ulta Beauty, Inc.Experience ManagerManchester, NHAddress underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Full-time Personal Chef Tiny Spoon Chef, IncFull-time Personal ChefBOSTON, MA$28–$30 / hourQualified applicants should have a minimum of four years of line experience, a sense of urgency, people skills, attention to detail, ServSafe Manager certification and state-specific Allergen, and have a reliable vehicle. In this role, you’ll work as a personal chef for 8–9 clients per week—handling weekly grocery shopping, meal planning, cooking, and kitchen clean-up.
NewSocial Media & Marketing Specialist Lazy River ProductsSocial Media & Marketing SpecialistDracut, MAFull timeCollaborative Campaigns: Act as the primary marketing point of contact for vendor partners and other brands to plan and execute cross-promotional campaigns once target brands are identified with Marketing Managers final content approval. Content Creation & Brand Representation: Shoot, edit, and publish high-quality daily organic content for Instagram and Facebook using company-provided equipment (iPhone Pro Max, GoPro, and Sony digital camera).
Digital & Social Media Marketing Specialist IPG Photonics CorpDigital & Social Media Marketing SpecialistMarlborough, MASocial Media: • Manage posting to social media accounts, including directing customer questions to the appropriate department and drafting relevant responses • Influence and recommend strategy shifts based on metrics and the pulse of the industry • Write SEO-friendly headlines, video titles, video descriptions, and additional copy that align with and are optimized for individual social media platforms • Manage and promote the Social Media Employee Advocacy Program • Create and distribute social media assets for internal employees • Oversee the social media persona and stay up to date on best practices. Measurement & Reporting: • Create monthly and quarterly reports on social media analytics and trends • Translate performance insights into creative direction and messaging • Improve campaign testing velocity, creative iteration, and deployment processes.
Associate Director, Influencer & Social Media Marketing TakedaAssociate Director, Influencer & Social Media MarketingBoston, MassachusettsAbout the role: As the Associate Director of Influencer & Social Media Marketing, you will be a champion of Takeda's culture and values and will be responsible for building an industry leading influencer program for a new product launch in Dermatology that deepens patient engagement, builds trust in Takeda and elevates brand awareness. How you will contribute: Develop and own KPI-driven influencer strategies aligned to brand strategic imperatives & patient insights while ensuring a highly integrated approach across the full consumer marketing, digital marketing & media mix.
Social Media and Marketing Manager Nans KitchenSocial Media and Marketing ManagerStow, MassachusettsThrough responsible & sustainable sourcing practices, our food is grown as close to home as possible, leaving the flavors and nutrients to travel the shortest possible distance from field to fork, resulting in a meal you can… quite literally, “feel good about”. Nan's Kitchen is looking for a social media and marketing manager to join the team for our next leg of evolution, we are looking for a creative and style driven individual to assist with our brand positioning and social media strategy.
Social Media Manager Roku IncSocial Media ManagerConcord, MA$110,000–$117,000 / yearManager, Technical Services (IT Support) Milton, Cambridge, England Head of Content Innovation Santa Monica, California Senior Network Engineer Embassy Golf Links Business Park, Domlur, Bengaluru, Karnataka Software Engineer, Regional TV Software (C/C++) Milton, Cambridge, England Technical Operations Associate Milton, Cambridge, England Sales Development Representative Santa Monica, California Manager, Client Services New York Manager, Client Services Santa Monica, California. blocks--linked-image#click keydown.enter->blocks--linked-image#click" data-controller="" data-open-newtab="false" id="page_block_ddcbf6cd2b3fb01ca7c9279824ad0b15" style="background-image: linear-gradient(rgba(0, 0, 0, 0.0),rgba(0, 0, 0, 0.0)), url( https://d25wby5c7p9100.cloudfront.net/public/uploads/9dd4272d942760bfb0f16858b0a632e7/images/files/9fe8b0cc48a58cfb0c4d05137e277a7e/large/Purple_People.jpg?1632851332);background-position : 50% 50%" title="">.
NewSocial Media Marketing Manager Sophia GeneticsSocial Media Marketing ManagerBoston, MA$88,000–$168,000 / yearThis role works with many different departments and areas of the organization, but partners closely with field marketing, product management, sales, and content teams to operationalize global strategy into measurable digital campaigns, optimized customer journeys, web experiences, and performance-driven marketing programs. If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS Marketing team as our new Digital Marketing Manager and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.
Digital Marketing and Social Media Manager Sophia Genetics SADigital Marketing and Social Media ManagerBoston, MAThis role works with many different departments and areas of the organization, but partners closely with field marketing, product management, sales, and content teams to operationalize global strategy into measurable digital campaigns, optimized customer journeys, web experiences, and performance-driven marketing programs. If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS Marketing team as our new Digital Marketing and Social Media Manager and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.
Principal Analyst - Social, Creator, And Media Strategy Forrester ResearchPrincipal Analyst - Social, Creator, And Media StrategyCambridge, MassachusettsYou are motivated by helping Forrester clients tackle their most important marketing initiatives, guiding them with clear thought leadership on social and creator strategy, emerging media trends, and modern communications planning. As an experienced integrated media strategy practitioner, you will be a leading voice on paid, owned, and earned media, with a strong emphasis on social media, creator marketing, and emerging channels.
Director, Paid Social Media ChewyDirector, Paid Social MediaBoston, MassachusettsYou will partner closely with Brand, Creative, Influencer, Marketing Science, Finance, Product, Martech, Merchandising, and agency/platform partners to connect platform attention to downstream business outcomes, including high-quality sessions, purchase intent, branded demand, gross adds, CAC, revenue, LTV, and contribution profit. This leader will own our paid social strategy across Meta, TikTok, YouTube, Reddit, Pinterest and emerging platforms, helping Chewy create brand awareness, demand, deepen engagement, and acquire high-quality customers in the places where pet parents increasingly search, discover, evaluate, and shop.
NewHybrid Marketing Coordinator: Social Media & Growth Murtha CullinaHybrid Marketing Coordinator: Social Media & GrowthBoston, MAMurtha Cullina LLP is searching for a Marketing Coordinator in Boston to assist with business development and marketing plans. This is a hybrid role, ideal for someone who values collaboration and is eager to contribute to a respected law firm.#J-18808-Ljbffr.
Program Mgr Social Media Staples IncProgram Mgr Social MediaFramingham, MAYou will partner closely with Brand, Creative, Marketing, and PR teams to deliver engaging, timely, and platform-optimized content that strengthens brand equity and drives meaningful engagement. We collaborate across functions to connect with customers, associates, and partners through compelling storytelling, innovative campaigns, and best-in-class digital experiences.
NewMarketing Manager - Events and Social Media FidelityMarketing Manager - Events and Social MediaBoston, MassachusettsRemotePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. You will connect Fidelity Labs teams, portfolio companies, New Ventures, Fidelity business units, and external startup and fintech communities through events, content, social media, partnerships, and communications.
Social Media Specialist / Automotive Sales Representative Colonial Chevrolet of ActonSocial Media Specialist / Automotive Sales RepresentativeActon, MassachusettsYou will be responsible for creating engaging social media content to promote our vehicles, brand and dealership while also directly selling vehicles to customers both online and in person. Colonial Chevrolet of Acton is looking for a motivated, creative, and sales-driven Social Media Specialist & Automotive Sales Representative to join our team.
Director Paid Social Media Chewy IncDirector Paid Social MediaBoston, MA$186,500–$297,500 / yearYou will partner closely with Brand, Creative, Influencer, Marketing Science, Finance, Product, Martech, Merchandising, and agency/platform partners to connect platform attention to downstream business outcomes, including high-quality sessions, purchase intent, branded demand, gross adds, CAC, revenue, LTV, and contribution profit. This leader will own our paid social strategy across Meta, TikTok, YouTube, Reddit, Pinterest and emerging platforms, helping Chewy create brand awareness, demand, deepen engagement, and acquire high-quality customers in the places where pet parents increasingly search, discover, evaluate, and shop.
NewDirector of Social Media - Remote Ava LabsDirector of Social Media - RemoteBoston, MARemoteThe ideal candidate brings a rare combination: deep hands-on experience in crypto and institutional marketing alongside proven experience communicating to institutional audiences such as financial services, fintech, or enterprise technology. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks.
Senior Social Media Analyst Wasserman Media Group LLC (London)Senior Social Media AnalystBoston, MAHeadquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
Marketing & Social Media Coordinator Harry R FeldmanMarketing & Social Media CoordinatorBoston, MassachusettsWorking closely with field teams, department leaders, and the executive team, the Marketing & Social Media Coordinator will help identify and tell compelling stories that bring Feldman's work to life. This includes demonstrating integrity in all actions, fostering a respectful and inclusive environment, taking responsibility for your work, showing humility in collaboration, prioritizing well-being, and leading by example to contribute positively to the overall culture and success of the company.
VP - Social Media Strategist KKR & Co IncVP - Social Media StrategistBoston, MA$140,000–$180,000 / yearKKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. The ideal candidate combines creative thinking with analytical rigor and has a proven ability to translate complex business and investment narratives into compelling, on-brand social content.
NewManager, Social Media Strategy & Content Ocean Spray Cranberries IncManager, Social Media Strategy & ContentBoston, MA$105,800–$132,200 / yearTeam members, farmers, consumers and communities alike--we value what makes us unique and strive to connect our farms to families for a better life by living our values: Grower Mindset - We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future. The ideal candidate combines strategic leadership with hands-on content expertise, bringing experience in brand storytelling, audience engagement, creator partnerships, and social-first content development while helping build and scale a best-in-class social function.
NewBoston Magazine Social Media Manager Boston Globe MediaBoston Magazine Social Media ManagerBoston, MassachusettsWe're seeking a real go-getter with endless curiosity about the city and it's surrounding areas: someone who's drawn to the visual language and in-depth storytelling of magazines and also understands how that sensibility, style, and aspiration translates to social platforms; someone eager for a creative, often-in-the-field role where no two weeks look the same. Strong hands-on content creation skills: shooting and editing short-form video and photos on a phone and/or camera; using visual templates (InDesign, PhotoShop) for social graphics; independently placing text on photos.
Social Media Content Creator Intern Babette Home Care - Boston, MASocial Media Content Creator InternBoston, MARemoteSend your resume, a short paragraph about why this internship interests you, and any examples of content you have created (social profiles, class projects, personal accounts, or a brief portfolio link). • Content creation: Draft and design daily/weekly posts for Facebook, Instagram, LinkedIn, and TikTok using Canva or similar tools.
NewAssociate Marketing Manager, Advertising and Social Media Liberty Mutual Holding Company IncAssociate Marketing Manager, Advertising and Social MediaBoston, MACollaborate with the Creative Services team and Marketing segment leads to develop compelling ad assets that align with business priorities, brand guidelines, and channel best practices, providing media channel expertise to inform creative strategy. Collaboration: Work closely with Marketing segment leads, Creative Services, Communications, PR, and business stakeholders to ensure advertising and social programs are integrated, on-brand, and aligned to business priorities.
NewSocial Media Content Creator Nori Inc.Social Media Content CreatorBoston, MARemoteBonus: Experience working with influencers or creators, familiarity with Meta and TikTok advertising, photography or videography experience, and/or a personal social presence that demonstrates your ability to build engaging content. This is a hands-on, execution-heavy role with meaningful ownership from day one, ideal for someone who loves making content, has a pulse on internet culture, and is excited to help build a fast-growing consumer brand.
Specialist, Social Media Strategy Whoop IncSpecialist, Social Media StrategyBoston, MA$60,000–$85,000 / yearCross-Functional Collaboration: Partner with Creative, Partnerships, Community, Sports & Talent, Product Marketing, Performance Science, Wholesale, and Accessories & Apparel teams to ensure social programming supports broader marketing goals. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success.
Social Media Manager Massachusetts Institute of TechnologySocial Media ManagerCambridge, MAWill develop and execute a comprehensive social media strategy, in partnership with the Associate Director for Communications and the Director of Marketing, that is aligned with Open Learning's mission, brand, and organizational priorities and guided by clear goals for awareness, engagement, and growth; create and publish high-quality, platform-optimized content (copy, visuals, short-form video, etc.) that translates institutional priorities, goals, and course/program offerings into clear, cohesive social narratives; and manage day-to-day social media publishing, monitoring, and engagement to build brand credibility, encourage dialogue, and support an active, responsive presence across platforms. SOCIAL MEDIA MANAGER, Open Learning, is responsible for leading and growing social media presence across platforms; and engaging a global audience of learners, educators, supporters, and collaborators.
Social Media Manager DigitalSocial Media ManagerBoston, MAProduce and edit content end to end, including Reels, TikTok, Shorts, and short-form videos, graphics, captions, and copy. The objective is to establish a credible, high-end profile that attracts the right audience organically and turns inbound interest into referrals.
Fall 2026: Community Manager Co-op, Social Media & Online Engagement July to December SharkNinja Operating LLCFall 2026: Community Manager Co-op, Social Media & Online Engagement July to DecemberNeedham, MA$27–$35 / hourPowered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, health savings account (HSA) with company contribution, sick time, company holidays, employee product discount, product testing opportunities, referral bonuses, and more.
Social Media Manager Ahrefs Pte LtdSocial Media ManagerActon, MAYou''ll have demonstrably increased our social media exposure, engagement rates, and follower count across all key platforms, directly correlating with an increase in qualified leads and product market growth initiatives. This role is about crafting snappy, humorous, and insightful copy that captures attention, drives engagement, and truly reflects Ahrefs'' distinct brand voice across all our social channels.
Manager, Social Media HasbroManager, Social MediaBoston, MassachusettsHasbro is seeking a culturally tuned-in, strategically sharp Manager, Social Media to own the social presence for several Hasbro's most iconic brands — think the kind of names that live on store shelves, in living rooms, and deep in pop culture. Serve as the social lead and connector across brand, marketing, licensing, entertainment, creative, and analytics teams — translating business objectives into compelling social executions and ensuring alignment upstream and downstream.
NewBoston Magazine Social Media Manager BGMP Magazine, LLCBoston Magazine Social Media ManagerBoston, MA$60,000–$70,000 / yearPart timeWe're seeking a real go-getter with endless curiosity about the city and it's surrounding areas: someone who's drawn to the visual language and in-depth storytelling of magazines and also understands how that sensibility, style, and aspiration translates to social platforms; someone eager for a creative, often-in-the-field role where no two weeks look the same. Strong hands-on content creation skills: shooting and editing short-form video and photos on a phone and/or camera; using visual templates (InDesign, PhotoShop) for social graphics; independently placing text on photos.
Social Media Manager - Hybrid Wellesley CollegeSocial Media Manager - HybridMA$68,000–$77,000 / yearWorking with the director of editorial and social media, the senior writer, and a team of student storytellers, the social media manager will oversee the College's social channels and help develop platform-specific stories that reflect the College's voice, brand, and institutional priorities. Work/Life and Wellness: A hybrid work environment for select positions (additional details will be provided during the interview process), caregiving support through Wellthy, legal plan insurance, pet insurance discount and a variety of other resources including retirement planning, and access to cultural and leisure activities throughout metro-Boston.
NewAdmission Social Media Student Assistant Berklee College of MusicAdmission Social Media Student AssistantBoston, MassachusettsUnder the direction of the Assistant Director of Admissions, this student worker helps create and edit content that highlights the Berklee College of Music and Boston Conservatory at Berklee communities, shares helpful admissions information, and supports prospective students throughout the application journey. Familiarity with spreadsheet applications, strong writing and reading skills, strong computer skills, the ability to use editing software such as CapCut and Edits, and graphic design apps such as Canva.
Senior Paid Media Manager (Social) LaterSenior Paid Media Manager (Social)Boston, MARemote$105,000–$135,000 / yearBy combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.
Director of Social Media SLM CorpDirector of Social MediaNewton, MAIf youre equal parts strategist, creator, trend-hunter, and team-builder… if you bring agency-level energy with in‑house ownership… if you love brand, love students, and love shaking up a category-this is your moment. Let us know youre interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Executive Assistant, Communications & Social Media Pegasystems IncExecutive Assistant, Communications & Social MediaWaltham, MA$64,700–$94,800 / yearPicture Yourself at Pega: Imagine being the right hand to a senior executive and their team, managing complex schedules, tracking and execution of key priorities, coordinating high-stakes meetings, and handling sensitive information with professionalism and care. For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Manager, Social Media Cradles to CrayonsManager, Social MediaNewton, MA$68,000–$75,000 / yearThe role will collaborate closely with the Marketing team and other functional teams and colleagues to develop and implement social media strategies that align with our brand goals and drive engagement including: comprehensive social media plans; strengthen internal and external positioning; work with external agencies to expand awareness of C2C's expertise around childhood and family poverty, clothing needs and distribution, connecting communities, and leading the #EndClothingInsecurity movement across all our work. Cradles to Crayons takes a two-pronged approach to mitigating Clothing Insecurity: In-person Engagement-through tens of thousands of children and adults volunteering at our Giving Factory warehouses to sort and package high volumes of new and like-new donations from our communities for our Service Partners to distribute to the children they serve.
Social Media & Community Manager EssorSocial Media & Community ManagerBoston, MassachusettsEnsure consistent posting cadence tied to key business initiatives (new launches, partnerships, limited editions). Translate product science (ex: nano-hydroxyapatite or 5% potassium nitrate) into digestible, scroll-stopping TikTok education without sounding clinical.
NewSocial Media Manager Mendix Technology BVSocial Media ManagerBoston, MA$102,500–$155,000 / yearCreate and curate high-performing content across formats: short-form video, carousels, thought leadership posts, polls, live sessions, and platform-native content. Siemens Digital Industries Software is looking for a Social Media Manager who lives at the intersection of community building and engagement, brand and product storytelling, and creative content creation.
Community Manager (Social Media) ArcaeaCommunity Manager (Social Media)Boston, MA$70,000–$90,000 / yearWhile not every message requires a response outside business hours, you'll be expected to exercise sound judgment, proactively flag urgent or sensitive matters to the team, and help ensure our community feels consistently supported. You'll be responsible for managing our day-to-day community across social channels, creating authentic social-first content, supporting influencer initiatives, and helping us build one of the most thoughtful, engaging communities in beauty.
Social Media and Content Associate 10BeautySocial Media and Content AssociateBoston, MA$55,000–$65,000 / yearBe ingrained in 10Beauty HQ and real locations several days per week capturing real, credible content and filming and editing in real-time. We have pre-sold our first 1,000 machines to some of the most iconic brands in America, including Ulta Beauty and Nordstrom.
Senior Social Media Strategist & Creator The Procter & Gamble CoSenior Social Media Strategist & CreatorBOSTON, MA$110,000–$165,300 / yearOperate as a true social algorithm hacker, translating platform mechanics (TikTok, Instagram, YouTube, retail media video) into creative advantage. You will be responsible for developing and executing content that is engineered for distribution; optimized in real time; rooted in audience behavior; connected to business outcomes.
NewSocial Media Content Creator / Videographer Far Out Ice CreamSocial Media Content Creator / VideographerBrookline, MassachusettsOur product is colorful, highly visual, and unique: real frozen fruit and hard-scooped ice cream blended fresh to order and swirled into cones, cups, pints, and event experiences. Far Out Ice Cream is looking for a creative, energetic Social Media Content Creator / Videographer to help bring our brand to life across Instagram, TikTok, Facebook, ads, email, and in-store screens.
Performance Media Associate (Paid Social) Swell MediaPerformance Media Associate (Paid Social)Portsmouth, NHResponsible for the day-to-day coordination/execution and management of media plans and schedules and working closely with Planners to learn campaign needs to function proactively versus reactively. Verifies appropriate data filters through and/or reporting set-up across all partners/ channels as well as develops and maintains a client-friendly screenshot/ proof-of-purchase (POP) deck with campaign ads.
NewSocial Media Engagement Specialist 143 Studios LLCSocial Media Engagement SpecialistBoston, MAYou will also help maintain clean and accurate tagging inside our social CRM, surface recurring audience themes, identify standout community stories and share useful observations with the Community team so we can better understand what our audience is saying, feeling, asking and needing in real time. You will help ensure our audience feels seen, supported and thoughtfully guided toward relevant content, resources, podcast episodes, newsletters, campaigns and other brand touchpoints.