This position is responsible for: Plans, directs, coordinates, supervises, and monitors the administration of all social service programs within the department including but not limited to crisis intervention counseling, transitional living accommodations, emergency services as well as financial, food, clothing, and furniture assistance; supervises all department staff and ensure work is in compliance with established policies and procedures; develops, implements, and enhances programs to effectively meet the needs of the community; administers the department budget and secures funding for programs; writes grants proposals and ensures program operations are in compliance with contract agreements; serves as leader in the community by performing public speaking and promoting program services. Performs community relations functions to promote programs by speaking to groups and coordinating volunteer efforts; serves as The Salvation Army representative with the media; serves as member of various community agency boards as requested; serves as liaison to the United Way.