Either: (A) Successful completion of sixty (60) credit hours, of which at least thirty (30) credit hours were completed in social work, sociology, psychology, business management or criminal justice; OR (B) Successful completion of thirty (30) credit hours, of which at least fifteen (15) credit hours were completed in social work, sociology, psychology, business management or criminal justice AND one (1) year of experience examining, investigating, interviewing, or evaluating claims and/or complaints; or in customer service*; OR. DISTINGUISHING FEATURES OF THE CLASS: Responsible for, but not limited to verifying the absence of a responsible person, establishing current location, verifying employment or other source of income, filing all necessary papers to establish or enforce a court order for child support.