The Director provides direct supervision and leadership to the Assistant Director of Emergency Services and the Program Manager of Community-Based Services, ensuring that program operations, service delivery, staffing, and performance are consistent with organizational goals, contractual obligations, applicable regulations, and Community Care's mission and values. Working collaboratively with the Executive Director, Management Team, and other agency departments, the Director establishes program priorities, evaluates operational effectiveness, addresses organizational and service delivery needs, and develops strategies to improve program outcomes.