New Castle, PA30+ days ago
Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served • Assume responsibility for coordinating programs and activities for residents • Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents • Identify low-cost service providers and/or negotiate discounts • Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary • Develop a Resource Directory that includes a listing of state and/or local service providers • Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources • Provide quality customer service to all residents, addressing concerns and assisting with basic needs • Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling • Monitor, document, and relay any feedback or concerns from residents and their families • Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills. Neshannock Woods 81 units located in New Castle, Pennsylvania and Buchanan Manor 40 units located in Wheatland, Pennsylvania are senior apartment communities with a team of property management professionals that are unmatched in the area!