VIS Services includes, but is not limited to, hands-on, client-facing support that helps clients plan, execute, and operationalize complex work—such as program-managing multi-workstream initiatives on behalf of the client, assessing and improving day-to-day card operations, supporting clients in running fraud operations, and helping clients launch new card products. The Director, VCA Implementation Services role is a senior leadership position responsible for building, leading, and scaling a high-performing team that solution-architects, sells, and delivers VIS offerings—driving measurable outcomes and long-term client value from early solution design through implementation delivery.