Knowledge of: Networking, Cisco, Meraki, Fortinet, (switches, routers, AP’s) Windows OS (10,11) Apple, Computer Hardware and Peripherals), Smartsheet, Word, Excel, Outlook and the Internet, aptitude to learn any platform on the fly. . The ideal candidate will possess a passion for customer service and maintain a true desire to deliver results with a sense of urgency, utilizing best practices, technical skills, technical experiences, common sense, and best judgment.