Call Center/Outreach Center Coordinator PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCCall Center/Outreach Center CoordinatorBurbank, CAPart timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Operations - Call Center Manager Unicare Community Health Center IncOperations - Call Center ManagerOntario, CAPlan, organize, direct, and oversee the daily operations of the centralized Call Center's agents, patient care coordinators, medical records, referral department to ensure efficient service delivery, timely access to care, and exceptional patient experiences. The Call Center Manager plans, organizes, directs, and evaluates all call center activities, including staffing, scheduling, quality assurance, employee performance, training, workflow development, and continuous process improvement.
Call Center Supervisor Family Health Care Centers of Greater Los Angeles, Inc.Call Center SupervisorBell Gardens, CaliforniaFull timeWorks closely with applicable FHCCGLA supervisors and managers to provide and foster good collaboration, teamwork and develop good working relationships for the best overall outcomes of the call center department. Verifies that appointment availability is checked across all FHCCGLA sites and schedules patients according to their specifications (e.g., provider preference, date/day/time, preferred site, etc.).
Family Care Coordinator (Call Center Representative) OneLegacyFamily Care Coordinator (Call Center Representative)Azusa, CA$47,775–$53,462.50 / yearSummary of Functions: The Family Care Coordinator (FCC) is primarily responsible for obtaining telephonic donor authorizations from the Authorizing Party in a timely and consistent manner; providing the Authorizing Party with honest and unbiased donation options; and completing the medical/social history questionnaire with the appropriate person to assist in determination of donor eligibility. Communicates with donation partner facilities to obtain necessary medical information to facilitate tissue donation, including but not limited to obtaining cause of death, lab values, last known alive/last seen alive, autopsy statues, temperatures, WBC, chest-rays, course of medical treatment, and or circumstance surrounding death.
Call Center Monitoring Specialist Lobel FinancialCall Center Monitoring SpecialistAnaheim, CA$23–$25 / hourFull timePartner with Management to promptly address issues or delays that may affect workflows or processing timelines and coaching strategiesCollaborate with QA/Compliance Teams to identify any process improvements, policy updatesMaintain accurate records of monitoring activities, including call summaries, notes, escalationsStay updated on industry trends, emerging technologies, and best practices to monitor collection calls. QualificationsEducation: High School or GED required, associate or bachelor's degree in finance or related field preferred.1-3 years of experience in call center quality assurance, monitoring, or collections operationsStrong attention to detail and the ability to evaluate interactions objectively and consistently.
Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield AssociationSr. Director, Pharmacy - Prior Authorization & Call CenterLong Beach, CARequires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.
Service Call Center Representative Conant Automotive Resources LLCService Call Center RepresentativeCerritos, CAPart timeThe Automotive BDC Service Representative plays a critical role in the success of the dealership's service department by efficiently managing customer inquiries, scheduling service appointments, and ensuring exceptional customer service. Team Collaboration: Collaborate closely with service advisors, technicians, and other departments to ensure a smooth service experience for customers.
Call Center Representative Ultimate Staffing ServicesCall Center RepresentativePasadena, California$18–$20 / hourIn this role, you will serve as the primary point of contact for customers, handling inbound and outbound calls, resolving inquiries, providing product and service information, and ensuring a positive customer experience. Make outbound calls to follow up on customer requests, appointments, account updates, or service issues.
Call Center Agent Job Openings (Full Time) MCI LCCall Center Agent Job Openings (Full Time)CARemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Senior Community Health Worker - Call Center Agent Heluna HealthSenior Community Health Worker - Call Center AgentAlhambra, CaliforniaProvides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient’s smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient’s smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.).
Call Center/Outreach Center Coordinator CbCall Center/Outreach Center CoordinatorBurbank, CaliforniaInspired by the groundbreaking work of Joyce Epstein, a renowned expert in family engagement, PEBSAF's comprehensive virtual parent workshops provide a wealth of resources and guidance on a wide range of topics, from effective communication strategies to homework support and navigating the school curriculum. Recognizing the profound impact of parental involvement in a child's educational journey, PEBSAF has made it its mission to bridge the gap between home and school, empowering parents with the knowledge and skills they need to actively support their children's learning.
Call Center Representative Universal Community Health CenterCall Center RepresentativeLos Angeles, CAAnswers a high volume of inbound calls through the multiline/ACD call center telephone system, screening and directing calls and messages to the appropriate department, clinic site, or provider. The Call Center Representative operates a multiline/ACD telephone system to answer a high volume of inbound patient calls across all UCHC clinic sites in a prompt, courteous, and professional manner.
NewCall Center Representative LERETA CareersCall Center RepresentativePomona, CaliforniaThe Call Center Representative is responsible for ensuring all incoming homeowner, lender, and third party calls, consistently receive professional, courteous, accurate and timely responses to inquiries regarding property tax matters, initiating and following up on appropriate task research when necessary. Initiates task research for tax liens/sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiry.
Call Center Representative CR&R IncCall Center RepresentativeStanton, CACR&R Incorporated is one of Southern California's leading waste and recycling services providers, serving residential, commercial, and industrial customers across multiple states. As a Customer Service Representative, you will handle inbound calls, resolve issues, and process service requests that directly impact customer satisfaction and daily operations.
NewCall Center Representative Providence Health & ServicesCall Center RepresentativeFullerton, CA$25–$34.41 / hourRequsition ID: 453385 Company: Providence Jobs Job Category: Customer Service Job Function: Administration Job Schedule: Per-Diem Job Shift: Evening Career Track: Admin Support Department: 7510 SJMC COMMUNICATIONS Address: CA Fullerton 101 E Valencia Mesa Dr Work Location: St Jude Medical Center Workplace Type: On-site Pay Range: $25.00 - $34.41 Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.
Patient Care Representative (Call Center) JWCH Institute IncPatient Care Representative (Call Center)Commerce, CAPrincipal Responsibilities: Handle incoming calls from patients and clients seeking information, appointments, or assistance with healthcare services in a efficient and professional manner. Position Purpose: The Patient Care Representative plays a vital role in providing exceptional customer service to patients and clients of JWCH, Wesley Health Centers.
NewMember Services Call Center Representative - Healthcare Rose InternationalMember Services Call Center Representative - HealthcareDowney, California$25 / hourTemporaryJob Summary: The Member Services Call Center Representative serves as a key point of contact for members, handling inbound phone calls, documenting interactions accurately, and coordinating transportation services through the internal ordering system. Overview: Join a member-focused call center team supporting patients with benefits, transportation coordination, and service recovery.
Call Center Agent-Healthcare (CSR) Alura Workforce SolutionsCall Center Agent-Healthcare (CSR)Remote, CARemote$20–$24 / hourYou'll support patients across the organization's many locations nationwide, helping with everything from scheduling and rescheduling to prescription questions, post-procedure guidance, and connecting patients to the right level of care quickly and confidently. An innovative leader in ophthalmology, they deliver an exceptional patient experience through advanced technology and a team of highly skilled, experienced surgeons—trusted by more than 3,000 referring eye doctors nationwide.
Call Center Agent-Healthcare (CSR) REMOTE 26-00241 Alura Workforce SolutionsCall Center Agent-Healthcare (CSR) REMOTE 26-00241Aliso Viejo, CARemote$20–$24 / hourYou'll support patients across the organization's many locations nationwide, helping with everything from scheduling and rescheduling to prescription questions, post-procedure guidance, and connecting patients to the right level of care quickly and confidently. An innovative leader in ophthalmology, they deliver an exceptional patient experience through advanced technology and a team of highly skilled, experienced surgeons—trusted by more than 3,000 referring eye doctors nationwide.
NewCall Center Agent Irwindale ECC AnswerNetCall Center Agent Irwindale ECCPasadena, CaliforniaEnsure program and billing knowledge of assigned CCA is continually up-to-date; provide expertise to customers and internal colleagues as requested. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more.