Location: NY Amherst - US083, HomeOffice Chicago, HomeOffice Florida, HomeOffice Georgia, HomeOffice Illinois, HomeOffice Kentucky, HomeOffice Massachusetts, HomeOffice Michigan, HomeOffice Minnesota, HomeOffice New Jersey, HomeOffice New York, HomeOffice North Carolina, HomeOffice North Dakota, HomeOffice Ohio, HomeOffice Pennsylvania, HomeOffice South Carolina, HomeOffice Tennessee, HomeOffice Texas. Key responsibilities include coaching and mentoring team members, resolving operational issues, driving process efficiency, and partnering closely with the Regional Manager on workforce planning, shift scheduling, and other operational initiatives to support business objectives.