Customer Success Manager – Strategic Accounts Purple Squirrel EnterprisesCustomer Success Manager – Strategic AccountsBaltimore, MDHow We Measure Success KPI Description Net Revenue Retention (NRR) Retention and expansion of account revenue Upsell Revenue New revenue generated within the strategic account Renewal Rate On-time renewal of account contract NPS Net Promoter Score from customer stakeholders Go-Live Achievement On-time go-live milestones across all provider sites Customer Health Score Ongoing account health tracking CSAT Customer satisfaction ratings across the engagement What Success Looks Like Timeframe Focus What You Will Have Accomplished First 30 Days Orient · Learn · Connect Completed a thorough review of the strategic account, current implementation status, and all active workstreams · Established strong working relationships with internal teams and key customer contacts at every level · Actively participating in implementations and customer touchpoints to build context and credibility First 60 Days Own · Drive · Deliver Taken full primary ownership of the account and all active implementation phases · Leading customer communications, project coordination, and go-live planning with confidence · Identified and begun addressing any open issues, gaps, or risks across sites First 90 Days Lead · Expand · Impact Operating with full autonomy across the account — managing executive relationships, driving go-live milestones, and tracking measurable outcomes · Leadership and your customer both see you as the person who owns this relationship — not someone executing tasks, but a trusted strategic partner What We're Looking For Required 7+ years of experience in Customer Success, Strategic Account Management, or an equivalent customer-facing role — preferably within a healthcare-focused SaaS environment. They serve a growing network of specialized care providers across the United States — including intellectual and developmental disabilities (IDD) providers, assisted living operators, and behavioral health programs — helping organizations replace fragmented, manual workflows with technology-guided processes that reduce errors, improve compliance, and give care teams greater confidence in their day-to-day work.
Strategic Engagements Specialist II Chickasaw Nation IndustriesStrategic Engagements Specialist IIFalls Church, Virginia$60,000–$85,000 / yearChickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Business Services, Health, Infrastructure and Engineering, Mission Optimization, Technology and Transportation) for the federal government and commercial enterprises. The Strategic Engagements Specialist II is responsible for assisting in the intake, staffing, coordination, and execution of strategic engagement opportunities to build and strengthen the organization's relationships with key stakeholders.
Public Affairs & Strategic Development Manager FlixPublic Affairs & Strategic Development ManagerWashingtonAs the Public Affairs & Strategic Development Manager , you will lead market expansion by securing access to critical infrastructure, managing relationships with key stakeholders, and driving operational success in a highly regulated environment. You will develop strategic partnerships with public and private entities, navigate complex government processes, and ensure compliance while establishing access to high-value transportation hubs across the country.
Government Affairs & Strategic Partnership Lead FlixGovernment Affairs & Strategic Partnership LeadWashingtonAs the Government Affairs Strategic Partnerships Lead , you will lead market expansion by securing access to critical infrastructure, managing relationships with key stakeholders, and driving operational success in a highly regulated environment. You will develop strategic partnerships with public and private entities, navigate complex government processes, and ensure compliance while establishing access to high-value transportation hubs across the country.
Technical Strategic Field Sales Representative - Climate Control Sunbelt Rentals IncTechnical Strategic Field Sales Representative - Climate ControlBeltsville, MD$55,000–$108,755.90 / yearPosition Objective: This regional strategic sales role will be responsible for driving climate revenue within an assigned book of business containing top US ranked accounts in the general building and specialty contractor space. Strategically plan customer visits to offices and cultivate long term relationships with key decision makers at all levels of the organization.
Budget/Planning Analyst CACI International Inc.Budget/Planning AnalystMclean, VA$57,500–$117,900 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. The Opportunity: CACI is seeking a highly skilled Mid-Level Planning/Budget Analyst to assist with resource planning, program analysis, and advocacy, supporting the organization's budgeting and strategic planning processes.
Senior Strategic Realization Program Manager USPSenior Strategic Realization Program ManagerRockville, MarylandThe ideal candidate is a self-starter who is energized by complex, ambiguous problems; able to move work forward with incomplete information; skilled at building practical processes that can be transitioned to others to operate and iterate; and eager to contribute to high-level strategic goals through sound judgment, rapid learning, and executive-level synthesis. Experience identifying high-value use cases for AI-enabled tools, automation, or workflow technologies; piloting practical solutions; and scaling adoption across teams to streamline processes, reduce manual effort, improve decision support, and drive operational efficiencies.
Strategic Growth Lead, Critical & Digital Infrastructure Onterris PayrollStrategic Growth Lead, Critical & Digital InfrastructureDistrict of ColumbiaRemoteOur scientists, engineers, field teams and consultants apply systems thinking that unites science, data and practical expertise to deliver solutions that strengthen our clients’ resilience, mitigate risk and protect the air, water and soil that sustain communities, while uncovering responsible paths forward for planet and progress. Serve as a Key Client Leader (KCL) within the Onterris formal Key Client Program, building trusted relationships with leaders and clients and positioning Onterris as a strategic advisor.
Strategic Leader – Student Success, Associate Director EABStrategic Leader – Student Success, Associate DirectorWashingtonIn addition to partnering with executives and senior leaders to set and execute on strategic goals, the Strategic Leader will work with leadership across departments to drive depth and breadth of use of the platform, leverage data to identify new areas of opportunity and identify and overcome systemic obstacles to student retention and graduation success. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
Strategic Leader, Research Partner Success EABStrategic Leader, Research Partner SuccessWashington, DCFull timeAt EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. Research SLs build relationships with university Presidents, Provosts, Chief Business Officers and other members of the cabinet to understand their institutional priorities and deploy EAB research and services to help partners accomplish their goals.
Director, Regional Strategic Partnerships Special Olympics BrandDirector, Regional Strategic PartnershipsWashington DC, District of ColumbiaIn coordination with Local Organizing Committees, the global corporate partnerships team and other SONA departments, develop a strategic fundraising plan for Special Olympics USA Games including a valuation structure, sponsorship tiers and reporting templates that are integrated into the overall SONA development strategy and reinforce the power of the USA Games property. Serve as the lead with USA Games LOCs and regional events, develop specific games-related assets for custom sponsor pitches, streamline games sponsorship fulfillment with account managers, coordinate with LOC on evaluation of games sponsorships including custom reports to individual sponsors and impact reports for the games.
Senior Planning/Budget Analyst CACI International Inc.Senior Planning/Budget AnalystMclean, VA$94,400–$198,200 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our contracts offer a diverse selection of labor categories, job types, and locations within the Washington metropolitan area with competitive benefits, salaries and internal growth opportunities (e.g., career advancement opportunities, professional training, and tuition reimbursement.)
Strategic Deterrence Research Analyst Apogee Engineering, LLCStrategic Deterrence Research AnalystArlington, Virginia$100,000–$145,000 / yearFull timeAnalyze, interpret, and integrate guidance from a full range of national strategic documents, including Presidential Directives, the National Security Strategy, the National Defense Strategy, Nuclear Posture Review, Missile Defense Review, strategic planning guidance, and operational plans and force management tools. Review, analyze, and provide direct support to AF/A10 for its participation in major strategic reviews such as the Program Budget Review (PBR), Nuclear Posture Review (NPR), Joint Strategic Capabilities Plan (JSCP), and Global Force Management Allocation Plan (GFMAP).
Director, Strategic Sourcing and Procurement Eagle Bancorp IncDirector, Strategic Sourcing and ProcurementBethesda, MD$125,961–$215,933 / yearThis individual will accomplish these duties while fostering strong relationships with business units, Legal, Accounts Payable, Information Security, Information Technology, Risk Management, and other stakeholders to ensure the Company realizes maximum value from third-party relationships while maintaining strong governance and regulatory compliance. The individual in this position is expected to serve as both a strategic leader and hands-on practitioner, leading complex sourcing initiatives, analyzing spending trends, negotiating key vendor agreements, and implementing technology-enabled procurement solutions.
Strategic Deterrence Research & Analysis SME Apogee Engineering, LLCStrategic Deterrence Research & Analysis SMEArlington, VirginiaFull timeThis role will assist establishing, sustaining, and leading a culture of critical inquiry focused on national safeguarding and countering adversary Weapons of Mass Destruction (WMD), Nuclear Deterrence Operations (NDO), Conventional-Nuclear Integration (CNI), arms control matters, and myriad related subjects. Analyze, interpret, and integrate guidance from a full range of national strategic documents, including Presidential Directives, the National Security Strategy, the National Defense Strategy, Nuclear Posture Review, Missile Defense Review, strategic planning guidance, and operational plans and force management tools.
Senior Director, Product Strategy and Corporate Development American Chemical SocietySenior Director, Product Strategy and Corporate DevelopmentWashington, DC$250,000–$280,000 / yearThe Senior Director, Product Strategy and Corporate Development will play a central role in shaping this next chapter of growth, helping define how ACS Publications leverages its unique assets to build new businesses, enter adjacent markets, and create long-term value while remaining true to its mission as the worlds leading scientific society. The Senior Director will develop business cases, evaluate market opportunities, lead product portfolio strategy and product management, oversee corporate development initiatives, support due diligence activities, and help ensure acquisitions and partnerships translate into successful commercial offerings.
Commercial Strategy Manager (INDG) Bloomberg Industry Group, IncCommercial Strategy Manager (INDG)Arlington, VAYou need to have: 7+ years in product or commercial strategy, with a focus on pricing, packaging, GTM, or partnerships in a tech or SAAS environment (B2B experience a plus). You'll own pricing, packaging, and GTM strategies for major product areas, working across teams to drive growth, differentiation, and customer value.
Chief Of Staff Alliance for JusticeChief Of StaffWashington, DC$175,000–$200,000 / yearWork closely with both the President and Vice President of Strategy as a strategic thought partner and driver of organizational programmatic strategy, including by: translating strategic decisions into operationalized work plans; assisting in the systems-design supporting cross-team initiatives, campaigns and multi-year strategies; spotting opportunities to strengthen alignment of programs with strategic plan, build on existing program priorities, and/or issue-spot potential challenges; monitoring information across functional teams to inform high level program decisions and allocation of program resources; facilitating effective communication and workflows across program teams; and developing operational systems as needed to track shared priorities and strengthen collaboration. With support from the Senior Manager of Executive Operations and in close collaboration with the President and Board Chair, support the planning and preparation of Board meetings and Board committee meetings; including oversight of materials shared with the Board, meeting planning and logistics, and quality assurance of all statutory requirements for Board efforts, including collection, approvaland archival of minutes, changes to by-laws and directives.
Chief of Staff Alliance for JusticeChief of StaffWashington, DCFull timeWork closely with both the President and Vice President of Strategy as a strategic thought partner and driver of organizational programmatic strategy, including by: translating strategic decisions into operationalized work plans; assisting in the systems-design supporting cross-team initiatives, campaigns and multi-year strategies; spotting opportunities to strengthen alignment of programs with strategic plan, build on existing program priorities, and/or issue-spot potential challenges; monitoring information across functional teams to inform high level program decisions and allocation of program resources; facilitating effective communication and workflows across program teams; and developing operational systems as needed to track shared priorities and strengthen collaboration. The Chief of Staff will also support the President in working and communicating effectively with all internal and external stakeholders, including staff, volunteers, board members, donors, and partners, ultimately ensuring that the President is maximizing her time and meeting near and long-termgoals, priorities, and objectives, particularly as it pertains to organizational culture, external communications, and development.
Manager, Events American Chemical SocietyManager, EventsWashington, DC$110,000–$120,000 / yearThe Manager, Events, will oversee and facilitate all aspects of meeting planning: project management; logistical management; financial management; conduct location and venue RFPs, site selection, and site visits; create and manage vendor RFP process, negotiation, contracting, and vendor communication; coordinate and manage event registration creation (in conjunction with registration staff); coordinate marketing (in conjunction with marketing staff); provide housing management; provide onsite staffing and logistical management; and create detailed post-event reports. Provide operational oversight and project management for departmental and organizational goals, including creating and managing production timelines, conducting planning meetings with clients and partners, and ensuring teams understand priorities, strategy, and execution plans.