The Director will serve as a key connector between business stakeholders, technology teams, experience product teams, UX, digital merchandising, content strategy, marketing, legal, security, compliance, and operations to ensure platform investments are aligned to customer needs, business priorities, operational efficiency, risk management, and long-term scalability. The Director, Digital Product, CX Platforms & Services is responsible for the strategy, roadmap, performance, and ongoing evolution of Sherwin-Williams' digital experience and digital commerce platforms that power web and mobile customer experiences across all customer segments.