The specific demonstrated skills, as more fully set forth at each level may include: providing support for the implementation and operation of Red Hat Enterprise Linux-based Information Technology (IT) systems or Red Hat Derivative systems, installing and configuring Linux-based operating systems and their services, conducting day-to-day operations, such as account management, system health and status checks, and internal technical and security log review, identifying capacity, performance, and reliability issues and escalating them for resolution, applying patches and configuration changes according to provided direction, supporting the dispatching of hardware technicians, and performing hardware maintenance, managing the system as part of an integrated solution, assisting related administrators in troubleshooting and correcting network and storage subsystem issues, automating tasks and using tools in order to provide concurrent management of multiple systems, anticipating and proactively correcting deficiencies and errors related to capacity, performance, and reliability, and communicating status to agency management and internal customers. Omega Enterprise Solutions is a Maryland-based, Service-Disabled Veteran-Owned Small Business (SDVOSB) with a special focus on the U.S. Department of Defense (DoD) and Intelligence Community (IC) mission and enabling technologies.