Essential Duties and Responsibilities** Systems Coordination and Leadership: - Lead cross-department coordination to align efforts across Student Services, Curriculum and Instruction, Early Learning, Multilingual Learner Services, Communications, and partner agencies - Support the transition of SMC Families from an initiative to a sustained organizational function - Develop and implement clear roles, protocols, and escalation pathways for immigration-related incidents and disruptions - Serve as a central point of coordination between SMCOE, school districts, and community-based organizations Training, Capacity Building, and Instructional Support: - Design and facilitate professional learning for educators, administrators, and staff on supporting immigrant students and families - Build district capacity through train-the-trainer models and aligned instructional guidance - Support educators in addressing the instructional and socio-emotional impacts of immigration-related stress - Ensure guidance aligns with best practices in language development, scaffolding, and culturally responsive teaching Family Engagement and Community Partnerships: - Collaborate with community-based organizations, legal partners, and county agencies to provide coordinated support for families - Develop systems that elevate family voice, feedback, and participation in decision-making - Support youth leadership opportunities that promote belonging and agency Information Access and Communication: - Oversee the development and maintenance of centralized resource hubs for staff and families - Ensure timely, accurate, and multilingual communication during routine operations and crisis situations - Develop clear, consistent messaging and tools (e.g., response protocols, guidance materials) to reduce confusion and increase trust Monitoring, Learning, and Continuous Improvement: - Collect and analyze data (surveys, feedback, implementation evidence) to assess impact and guide improvements - Prepare updates to inform decision-making and resource allocation Policy and Advocacy: - Stay informed on local, state, and federal policies impacting immigrant students and families - Provide guidance to leadership on practices that promote access, safety, and continuity of learning **Education and Experience:** Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: - Equivalent to a bachelor's degree from an accredited college or university with major coursework in education, public policy, social work, public administration, sociology, or related field; and - Three (3) years of progressively responsible experience in program management, community-based program coordination, experience collaborating across organizations and/or systems, and experience working with immigrant and/or multilingual communities.