Supervision and Leadership:- Provides leadership and oversight of the F-1 advising and regulatory team, including direct supervision of current International Advisors and Immigration Specialists, management of cyclical performance goals, and clear communication of expectations;
- Serves as a key partner to the Executive Director on supervisory and regulatory matters, including review and implementation of policies and procedures, and provides operational leadership and support of the team in the absence of the Executive Director;
- Provides in-person support to the team and unit as needed, including providing direction, leading and participating in meetings, and ensuring coverage of office functions when staffing is limited;
- Acts as a primary communication bridge between leadership and staff, and collaborates with Associate and Assistant Directors, the SEVIS Coordination Team, and Office Manager on workflow and problem resolution;
- Provides training to new and current staff on regulatory matters and unit procedures, and contributes to development and documentation of SOPs for the unit;
- Fosters a collaborative and supportive work environment that promotes employee well-being, engagement, and retention;
- Supervises staff by setting clear performance expectations, providing regular feedback, and addressing performance issues to support employee engagement, accountability, and retention;
- Encourages and supports ongoing professional development opportunities for allstaff,ensuring they have the tools and training needed to succeed in their roles;
- Organizes workflow and ensures that employees understand their duties or delegated tasks;
- Sets clear performance expectations, goals, and deadlines aligned with unit, divisional, and university strategic plans;
- Communicates expectations effectively, monitors employee productivity and development, and provides continuous feedback and coaching to support staff growth and accountability;
- Prepares and conductstimelyperformance evaluations, andmaintainsaccuraterecords of employee performance, feedback, and disciplinary actions,ensuring adherence to legal and university policies and procedures;
- Collaborates with University Life divisional partners/stakeholders to address performance concerns; and. The Associate Director for International Students provides leadership and oversight of the F-1 advising and regulatory team, including direct supervision of current International Advisors and Immigration Specialists, ensuring regulatory compliance and supporting the holistic success of non-immigrant students.