Collects outstanding student receivables for both Gloucester and Cumberland campuses including, but not limited to: Preparing delinquency reports, Billing students, Working with students to set up payment plans/promissory notes, Sending accounts to a collection agency, Maintaining system records for accounts placed with a collection agency, Researching and collecting on returned checks/ACHs, including system updates and student notification, Researching and verifying end-of-year write-off accounts and amounts, Heading collection agency transition project when applicable. Oversees College's payment plan including, but not limited to: Setting up the base plans in the software package each semester prior to billing, Assist students during plan enrollment periods, Assisting in training staff in new software; Monitoring plan and collecting on delinquent accounts, Setting up custom plans as needed, Testing of software upgrades as it relates to the payment plan.