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OFFSITE

UNKNOWN

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ADAPTED_NOW

YEAR

Coordinator

Must be able to explain payment options, including tuition payment plans, employer reimbursement, third party sponsorship and VA Chapter 33 financing options, billing, disbursement dates, late payment fees, the implications of withdrawal, stop-out, re-admit, reapplying for aid, including all timelines/deadlines. The Coordinator works with new and continuing students, families and members of the University of Denver community in a personalized way on all aspects of the billing process including fee assessment, financial aid disbursement, credit refunds and payment plans.

Salary

ACTIVE

Apply now Job no: 497929 Work type: Staff Full-Time Location: Denver, CO Categories: Accounting / Finance, Student Affairs / Services, Business Operations / Services, Admin / Executive / Office Support Division: University Financial Services The Office of Student Billing at the University of Denver works to assist students with all billing needs. The Office of Student Billing seeks to retain students who will become leaders, scholars, artists, entrepreneurs, and public servants uniquely qualified to live in and shape a global society. The Office of Student Billing strives to inform and serve the DU community through effective and collaborative professionalism, by contributing to student financial competence through compassion and efficiency.Our vision is to serve with exceptional quality as we assist students making the transition to the University and ensuring their persistence to graduation. In our daily work, the team is guided by these University values: excellence, innovation, engagement, integrity and inclusiveness. The team provides fair and consistent decision making, responsiveness, fiscal responsibility, open communication, collaboration, and professional development. Our goals and processes are designed to retain a diverse, ethical and intellectually vibrant student body that can be successful at the University of Denver and go on to lead lives of meaning and purpose.Position SummaryThe Office of Student Billing is responsible for the billing and collection of tuition-related charges, as well as the administration of institutional and Federal Perkins Loans. We work with students and their families to help obtain their educational goals at the University of Denver. Under the supervision of the Assistant Director of Student Billing, the Coordinator develops an expert knowledge of all billing policies and procedures associated to tuition and institutional/Federal Perkins accounts. The Coordinator provides professional advising service, including counseling students and parents regarding receiving tuition statements, credit disbursements, payment options and financial aid at DU. The Coordinator evaluates and assesses documented changes in financial circumstances that occur in a student’s family during an academic year and exercises professional judgment in determining the students ability to pay. They will also in the development of processes including the creation/updating of office policy and procedures associated with programs in which they are involved.Essential Functions<ul><li>The Coordinator works with new and continuing students, families and members of the University of Denver community in a personalized way on all aspects of the billing process including fee assessment, financial aid disbursement, credit refunds and payment plans. The Coordinator works with DU students to craft a financial plan to make the University of Denver affordable.</li><li>Requires knowledge of financial aid topics including cost of attendance, federal and institutional need, types of aid offered, how to apply for outside scholarships, and how receiving outside resources may affect financial aid offered.</li><li>Requires knowledge of registration requirements for receiving Federal, State and Institutional financial aid.</li><li>The Coordinator is responsible for understanding variable tuition rates in order to explain fee assessment in detail.</li><li>Must be able to explain payment options, including tuition payment plans, employer reimbursement, third party sponsorship and VA Chapter 33 financing options, billing, disbursement dates, late payment fees, the implications of withdrawal, stop-out, re-admit, reapplying for aid, including all timelines/deadlines.</li><li>Routinely deals with problems and issues of a highly sensitive financial and personal nature, and therefore must exhibit independent judgment, tact and diplomacy, maintain strict confidentiality, and adhere to data sharing regulations including the Family Education Rights and Privacy Act of 1974.</li><li>Must have knowledge of Title IV, Title IX, and Federal Perkins Loan Program regulations to ensure compliance with program requirements and to protect the University's eligibility for program participation.</li><li>Acquires in depth knowledge of payment and loan options to appropriately settle tuition account balance. All Coordinators are catalysts in supporting students through various channels, including in person, email, and on the phones. Coordinators are expected to support the front desk overflow, including incoming document management.</li><li>The Coordinator must have knowledge of understanding the Financial Responsibility Agreement, in doing so protecting the University from any liability and the student from incurring additional debt. The Coordinator must be able to communicate in detail the students’ responsibility regarding their debt to the University including possible consequences for late payments or failing to pay in full.</li><li>The Coordinator must be able to advise all students on all payment options, including DUPay, DU Payment Plan, Employer Reimbursement and Third-Party billing. All advising is conducted in support of student retention.</li><li>Prepare and maintain Third Party and Employer Reimbursement contracts, accounts and payments.</li><li>The Coordinator must be able to assist students with past due balances to prevent additional debt from incurring.</li><li>The Coordinator must have in-depth knowledge of entire Collections process including placement, payments, recalls and paid in full accounts. This includes reentry process to the University. Coordinator is required to conduct business in full compliance with the Fair Debt Collections Practice Act, the Telephone Consumer Protection Act and the Truth in Lending Act.</li><li>The Coordinator must actively keep up to date with federal regulations, policies and procedures regarding the Federal Perkins Loan repayment process.</li><li>The Coordinator will conduct exit counseling interviews for graduating students.</li><li>The Coordinator must ensure all required federal paperwork is accurate and complete for each exiting student.</li></ul>Knowledge, Skills, and Abilities<ul><li>MS Office proficiency especially Excel; Ellucian Banner knowledge or similar student financial software.</li></ul>Required Qualifications<ul><li>1-2 years’ experience working in student financial services; 2 years may be substituted for financial or customer service-related experience</li><li>Bachelor’s Degree</li><li>Knowledge of student financial processes, guidelines, and procedures</li><li>Demonstrated skills in conflict resolution, verbal and written communication, time management, coordination and event planning, and human relations</li><li>The position requires proficiency with standard MS Office software applications</li><li>Proficiency in student financial software</li></ul>Preferred Qualifications<ul><li>Exceptional knowledge of collection process, Tuition, Third Party, and CRC Billing, and the ability to interpret and analyze student tuition accounts.</li><li>Knowledge of professional judgment techniques is preferred.</li><li>Ability to identify data integrity issues in and discrepancies within student financial software is preferred.</li><li>Standard office environment.</li><li>Noise level is quiet to moderate.</li></ul>Physical Activities<ul><li>Ability to work in front of a computer for an extended period.</li><li>Occasionally required to move about the office/campus.</li></ul>Work Schedule Monday - Friday, 8:00 a.m. - 4:30 p.m. Some weeknight/weekend and holiday work is required. The Coordinator may travel to student financial workshops and conferences.In accordance with the University’s flexible work policy, this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on the division and team specific needs.Application Deadline For consideration, please submit your application materials by 4:00 p.m. (MST) April 28, 2025.Special Instructions Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.Salary Grade Number: The salary grade for the position is 5. Hourly Range: The hourly range for the position is $19.00 - $22.00.Benefits: The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.Please include the following documents with your application: 1. Resume 2. Cover LetterThe University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.All offers of employment are contingent upon satisfactory completion of a criminal history background check.Advertised: April 07, 2025 Applications close: April 28, 2025#J-18808-Ljbffr

The University Of Denver

Coordinator, Student Accounts

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salaryMax

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JobLeads

Executive Director

Charged with institutionalizing and operationalizing the College’s vision for a transformative Center for Student Success, the Executive Director provides leadership over the groups enhancing the student experience, overseeing critical support functions for approximately 2000 undergraduate and 700 graduate students. This leader must possess a deep understanding of the complexities and opportunities inherent in managing student affairs for a premier business school, driving forward an educational model rooted in ethical leadership, academic rigor, and global impact.

KBSkills

Apply now Job no: 497948 Work type: Staff Full-Time Location: Denver, CO Categories: Student Affairs / Services, Business Operations / Services, Admin / Executive / Office Support Division: Daniels College of Business Position SummaryThe Executive Director of Student Success at the Daniels College of Business is a visionary and strategic leader with exceptional leadership expertise and a proven track record of driving results. This role is pivotal in translating the College’s ambitious vision into actions that enhance student success. Charged with institutionalizing and operationalizing the College’s vision for a transformative Center for Student Success, the Executive Director provides leadership over the groups enhancing the student experience, overseeing critical support functions for approximately 2000 undergraduate and 700 graduate students. Reporting to the Associate Dean for Student Success, this position ensures the seamless integration of innovative, student-centered initiatives that elevate academic and professional outcomes. The Executive Director plays a crucial role in shaping the future of business education at Daniels. This leader must possess a deep understanding of the complexities and opportunities inherent in managing student affairs for a premier business school, driving forward an educational model rooted in ethical leadership, academic rigor, and global impact. Through collaborative leadership and operational excellence, the Executive Director will strengthen the College’s ability to advance business theory and practice while fostering a dynamic, inclusive, and high-performing environment. The Executive Director has senior-level direct reports who are responsible for Employer Relations, Career Services, Graduate Student Services, Academic Advising and Experiential Learning. In conjunction with the Associate Dean, the Executive Director will establish goals for the College and lead each team to support and achieve those goals.Essential FunctionsPrincipal responsibilities include, but are not limited to:Setting Strategy and Executing for Results<ul><li>Represent the Dean’s vision internally and externally, ensuring alignment with the College’s strategic goals.</li><li>Translate ambitious objectives into actionable, market-oriented plans for growth and performance.</li><li>Identify areas for efficiency, improvement, and collaboration across operational units.</li><li>Set clear, challenging goals and drive organizational performance while navigating complexity and uncertainty.</li><li>Oversee the Student Success Center (SSC), including goal setting, budgeting, and performance management.</li><li>Foster teamwork, communication, and career development opportunities within SSC staff.</li><li>Identify critical needs and coordinate additional resources to support SSC activities.</li><li>Report to the Associate Dean for Student Success.</li></ul>Leading Teams<ul><li>Strengthen and promote a high-performance, collaborative and innovative culture for the College in conjunction with goals and strategies set forth in the Daniels strategic plan.</li><li>Coordinate across various operational teams to achieve synergies and foster innovation.</li><li>Translate over-arching goals into specific goals and objectives for each team.</li><li>Oversee collective data strategy, best practices and protocols for operating units.</li><li>Lead with a high degree of integrity and forethought.</li><li>Recruit, motivate, develop and retain strong, professional teams of key staff.</li><li>Set priorities decisively, delegate appropriately, ensure accountability and allocate resources efficiently to achieve results.</li><li>Engage teams with enthusiasm and excitement about the College.</li><li>Promote a strong culture of diversity and inclusive excellence across all the College’s activities.</li><li>Organize and lead staff meetings.</li></ul>Knowledge, Skills, and Abilities<ul><li>Demonstrated ability to think strategically and conceptualize while being flexible and adaptable, revising strategies as necessary.</li><li>Demonstrated capacity to innovate and solve complex problems.</li><li>Demonstrated capacity to operate the organization at the highest level of efficiency.</li><li>Ability to manage key relationships and create networks of people to accomplish objectives.</li><li>Possess unquestioned personal and professional integrity.</li><li>Possess self-awareness and understanding of others that enhances interpersonal communication and management abilities.</li><li>Self-starter with an entrepreneurial spirit and the ability to work both independently and as part of a collaborative organization with limited direction.</li><li>The successful candidate will demonstrate commitment to the principles of multiculturalism/diversity/inclusive excellence through involvement and participation in university/division-wide projects and initiatives.</li><li>Excellent written, oral, and interpersonal communication skills.</li></ul>Required Qualifications<ul><li>Master’s degree or the equivalent in relevant years and level of experience.</li><li>10 years of experience in business or administration management, including experience in direct personnel and team management and general operations.</li><li>Experience managing a complex organization with demonstrated track record of building cohesion among disparate groups.</li><li>Knowledge of trends in business education particularly as they relate to real-world issues and future business and economic realities.</li></ul>Preferred Qualifications<ul><li>Administrative experience in higher education with a track record of academic leadership.</li></ul>Physical Activities<ul><li>Ability to work in front of a computer for extended periods of time.</li><li>Occasionally required to move about the office/campus.</li></ul>Work Schedule Monday - Friday, 8:00 a.m. - 4:30 p.m. In accordance with the University’s flexible work policy, this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on the division and team specific needs.Application Deadline For consideration, please submit your application materials by 4:00 p.m. (MST) May 2nd, 2025.Special Instructions Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.Salary Grade Number: The salary grade for the position is 14. Salary Range: The salary range for this position is $110,000 - $120,000.Benefits: The University of Denver offers excellent benefits , including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver .Please include the following documents with your application: 1. Resume 2. Cover LetterAll offers of employment are contingent upon satisfactory completion of a criminal history background check.Advertised: April 16, 2025 Applications close: May 02, 2025#J-18808-Ljbffr

Executive Director, Student Success

Academic Advice

Administrative Management

Administrative Skills

Background Investigation

Best Practices

Budgeting

Business Administration

Business Operations

Business Practices

Business Services

Business Skills

Career Counseling

Communication Skills

Data Collection

Diversity

Entrepreneurship

Establish Priorities

Higher Education

Interpersonal Skills

Leadership

Multicultural

Needs Assessment

Organizational Development/Management

People Management

Performance Management

Plan Meetings

Presentation/Verbal Skills

Problem Solving Skills

Relationship Management

Resource Management

Set Goals

Strategic Planning

Student Services

Team Lead/Manager

Team Player

Trend Analysis

Writing Skills

INTEGRATED

PERMANENT

FULL_TIME

Administrator

Performs site network proposal walk throughs, creates and proofs network plant proposals for participating sites utilizing software that creates graphical representations of communications networks. Maintains and repairs the network infrastructure like operating systems, routers and other network related components.

Position Location: Onsite, local to Denver, Colorado Position Clearance: Public Trust or Must be able to obtain one  Position Responsibilities: Monitors, controls, and isolates problems in a data communications network. Monitors all network activity. Activates/deactivates network lines according to established schedules. Performs first- and/or second-level problem determination (first level is help desk). Interfaces with users and/or network vendors.<ul><li>Installs and maintains network equipment, including switches, hubs, and UPSs. </li><li>Performs site network proposal walk throughs, creates and proofs network plant proposals for participating sites utilizing software that creates graphical representations of communications networks. </li><li>Maintains and repairs the network infrastructure like operating systems, routers and other network related components. </li><li>Troubleshoots and resolves network problems as needed to ensure maximum availability, reliability and efficiency. </li><li>Provides on-site end-user training on system operation, maintenance and limited troubleshooting. </li></ul>Position QualificationsHigh School with 6 - 9 years (or commensurate experience)  Required Skills and Experience<ul><li>Clearance Required: Must be able to obtain a Public Trust </li></ul> #M2 Ref: #850-Rockville (ALTA IT)

ALTA IT Services, LLC combines experience and expertise to deliver IT talent that meets and exceeds the expectations of our clients. Since 2004, we have specialized in delivering IT services and staffing nationwide from our Rockville, MD headquarters and two regional offices located in Columbia, MD and Cincinnati, OH. ALTA provides IT staffing and services to support critical IT initiatives, including Artificial Intelligence, Program & Project Management, Enterprise Platforms, Cybersecurity, Systems Engineering & Administration, Software & Web Services, Data Science & Analytics, DevOps, Quality Assurance, Help Desk, Network Management & Support, and Training. Our team of recruiting professionals can recruit any skill necessary to support both commercial and government client needs throughout the United States. 
 
The foundation of our business operations is that we build relationships to last. We do this by placing the highest priority on our core values of integrity, reliability, and quality. We take the responsibilities entrusted to us by our clients and IT professionals very seriously. 
 
As a result, we are proud to say that the majority of our clients have been with us for more than a decade. We work hard every day to earn and keep their trust. That is the promise that we make to all of our clients.

ALTA IT Services

Junior Level Administrator

Computer Networks

Equipment Maintenance/Repair

Help Desk

Hubs

Identify Issues

Network Administration/Management

Network Configuration Management

Network Monitoring

Network Routers

Network System Hardware

Operating Systems

Position of Public Trust

Schedule Development

System Operations

monster

IT Asset Management

Knowledge of and familiarity with software licensing models for major software publishers: Microsoft, Adobe, etc. General knowledge of Hardware Asset Management, computer OEMs, specs and operating systems.

IT ASSET MANAGEMENT ANALYST GOLDEN, CO HYBRID, MUST ME LOCAL RATE NEGOTIABLE CONTRACT WITH RENEW OPTION FED GOV CLIENT REQUIRES US CITIZENSHIP BACKGROUND CHECK FOR CLEARANCE PROCESSING ALTA IT Services is seeking a Asset to work  Support projects and the daily operations of the IT Asset Management Program Duties Shall Generally Include: Software Asset Management Obtain and conduct initial review of End User License Agreements (EULAs) Creation and maintenance of software product, model and entitlement records Assistance with internal compliance audits and mitigation Vendor Management Determine the appropriate vendors for acquiring a particular product or service Request quotes Obtain W-8BEN from foreign vendors as required by laboratory policy Queue Management Monitor IT Asset Management queue and provide updates to requesters, as appropriate Identify and fulfill “Tier 1” requests/tasks Required Knowledge/Skills/Attributes: 2 years Software Asset Management experience Knowledge of and familiarity with software licensing models for major software publishers: Microsoft, Adobe, etc. General knowledge of Hardware Asset Management, computer OEMs, specs and operating systems Ability to effectively work in a hybrid collaborative team environment Strong communication skills, written and verbal Customer service experience and commitment to customer service and support Analytical and problem-solving skills Initiative to anticipate issues and provide insight into solution Strong attention to detail and organizational skills Ability to manage projects in parallel with daily tasks Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment Intermediate experience with Microsoft Office suite of applications Preferred Qualifications: Experience with ServiceNow ITSM and SAM/ITAM functionality General technical knowledge and experience #M2 Ref: #850-Rockville (ALTA IT)

IT Asset Management Analyst

Adobe Product Family

Analysis Skills

Asset Management

Asset Management Software

Customer Support/Service

Detail Oriented

IT Service Management (ITSM)

Internal Audit

License Agreements

Maintain Compliance

Microsoft Product Family

OEM (Original Equipment Manufacturer)

Operations

Organizational Skills

Project/Program Management

Regulatory Compliance

ServiceNow

Software Administration

Software Licenses

Technical Support

United States Citizen

Vendor/Supplier Management

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