Tasks, Duties and Responsibilities (TDRs) and Learning Outcomes Greet students, staff, and visitors at the front desk and provide general office assistanceCommunication (CM) Answer and direct phone calls and respond to general email inquiriesCommunication (CM) Schedule student appointments and assist with check-in proceduresOrganizational skills, attention to details Assist students with assistive technology accountTechnology (TC) Maintain confidentiality of student records and documentationCareer & Self Development (CD Help prepare materials for workshops, orientations, and eventsTeamwork (TW) Support daily office operations (filing, scanning, copying, supply organization)Office administration. Although consistency is important for ease of office operations and management, work hours can be adjusted based on the student's class schedule and availability, as long as office coverage needs are met.