Perform daily administrative duties for claim assignments received through TPA channels Complete initial job set-up and move files through assignment, production, and close-out Operate across multiple assignment management platforms, keeping documentation accurate and current Support TPA network expectations, cycle-time targets, and operational goals Serve as a primary point of contact for adjusters, carriers, property owners, and internal production teams Communicate job status, schedule changes, and updates to all parties throughout the life of the claim Maintain complete, audit-ready claim files Support additional branch administrative functions as the TPA program grows. High school diploma or equivalent required Experience in property insurance, restoration, claims administration, or construction administration preferred Familiarity with assignment management platforms (XactAnalysis, Symbility, or similar) preferred Must be able to pass the background check required for TPA network access.