60% Conduct detailed degree audits to determine graduation eligibility, review completion of general education, program plans, and institutional requirements based on catalog requirements and administrative regulations, identify discrepancies impacting degree completion post and award certificates and degrees ensuring accuracy of degree data and conferral dates, adhere to graduation processing timelines to ensure compliance with deadlines, perform quality control reviews to ensure accuracy and consistency of degree awards, identify process and system issues and recommend workflow improvements, maintain and update graduation procedures, utilize student information system and other reports related to graduation eligibility, degree completion, and transfer credit. 15% Respond to inquiries, collaborate with advisors, admissions, faculty, staff, and departments to resolve graduation related issues, communicate academic policies, maintain accurate records, ensure data integrity, provide back up support to Student Services Specialists, assist with frontline admissions, records, and registration duties.