Associates degree or two-year vocational certificate in business administration, public administration, education, human services, or a related field and progressively responsible experience in program support, administrative operations, project or process support, or a related field, including experience performing work involving multiple programs, departments, or stakeholders; or any combination of experience and training which provides the applicant with the knowledge, skills, and abilities required to perform the work. Office environment; experiences frequent interruptions and prolonged visual concentration and exposure to video display; may be required to manage multiple priorities and inflexible deadlines; regularly handles sensitive and confidential information; may be required to work with and defuse difficult or sensitive situations; may be required to lift and carry up to 20 pounds and to bend, squat, stoop, kneel, crouch, walk, twist, climb, and/or be mobile.