Schriever AFB, CO5 days ago
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. You may qualify at the NH-03 Broadband Level, if you fulfill the following qualifications: One year of specialized experience equivalent to the NH-02/GS-11 grade level in the Federal service as listed below and must meet 3 out of the 4 specialized experience listed below to be qualified: Experience with following Risk Management Framework (RMF) steps, reviewing vulnerability scan data (ACAS/ESS), or processing configuration changes and System Impact Assessments (SIA).