Los Angeles, CA6 days ago
Proven experience in working within a sales driven environment - deliver sales results in line with business growth targets* Proactive sales approach - able to show initiatives/ideas to constantly improve the client experience and drive sales* Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty* Motivated and willing to go above and beyond to service the client* Develop one-to-one client relationships through regular communication, and refer to individuals' orders/returns history to enhance understanding of the client base and develop customer profiles* Ensure that sales leads are identified and prioritized, as well as create and implement new selling ideas to ensure sales targets are met* Increase spend of individuals and develop client loyalty though by understanding their needs and up-selling (whenever possible)* Develop new client relationships, as well as, re-engage lapsed clients* Review data to identify client preferences and purchasing patterns* Provide weekly and monthly sales performance updates to management* Ability to develop strong, synergistic relationships with a multitude of teams and personnel* Ability to manage multiple tasks under strict deadlines* Ability to demonstrate logical thinking and problem solving skills* Strong multitasking, prioritization and organizational, skills* Works closely with allocations team to stay up-to-date on new merchandise and or brands, as well as, exclusives* Wherever possible, initiate face-to-face contact with your customers* Cover for other Personal Stylists in their absence* Must be able to work flexible hours to get the job doneRequired Competencies:To perform the job successfully, an individual should demonstrate the following competencies:* Extensive knowledge and previous experience in contemporary & luxury fashion, including extensive knowledge of the current fashion trends* Strong knowledge of apparel construction and fabrication and size and fit* Self-starter that thrives in a fast-paced sales environment* Confident, with excellent communication skills, including written and verbal skills* Proactive in identifying new opportunities and areas for improvement* Embodies the style/aesthetic of the brandMinimum Qualifications:* Previous sales experience or styling experience in the contemporary & luxury clothing sector (2 years minimum)* 3+ years Retail experience* Management a plus* Experience in brick and mortar and/or ecommerce* Strong computer literacy, including working knowledge of Excel and PowerPoint* Proficient in GmailPreferred Qualifications:* Bachelor's degree preferredA successful candidate works well in a dynamic environment with minimal supervision. The Retail Personal Stylist is responsible for working with Revolve & FWRD's best customers in person & virtually - ensuring an excellent shopping experience for the client, while delivering superior sales results that directly impact Retail store revenue & Key Performance Indicators.