NewCustomer Success Manager JustworksCustomer Success ManagerNew York, NY$41.83–$46.01 / hourul>Manage and service a dedicated book of business, proactively identifying opportunities for growth and retention by leveraging market insights, customer success tools and multi-threaded relationship management. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market.
Customer Success Manager ChargeAfter IncCustomer Success ManagerNYWith a strong focus on both relationship management and execution, the Customer Success Manager will be responsible for building and nurturing executive-level relationships, understanding each merchants business and performance drivers, and ensuring they successfully onboard, adopt, and scale on the ChargeAfter platform. As the Customer Success Manager, you will play a critical role within the ChargeAfter Customer Success team, focused on maximizing customer value by driving adoption, performance, and long-term growth across a portfolio of enterprise and mid-market merchants.
Customer Success Manager, Scale Semperis LtdCustomer Success Manager, ScaleHoboken, NJConsultative selling & value realization mindset: Identify and socialize use cases and outcomes that support expansion, upsell, cross-sell, and multi-year renewals in partnership with Sales and Renewals teams. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Small and Medium Size Business customers and Semperis.
Field Market Success Manager Leafly Holdings IncField Market Success ManagerNYNote on salary equivalency: At 2025 hrs/week, the annualized equivalent of this hourly range is approximately $43,680$62,400, consistent with NY market rates for part-time hybrid brand/CSM roles. Built as a strain database over a decade ago, Leafly has grown into the leading legal cannabis marketplace in the U.S., helping over 100 million annual visitors find cannabis and purchase it from local dispensaries.
Customer Success Manager Huge LLCCustomer Success ManagerNYRemote$70,000–$80,000 / yearExactly where a prospective employee will be paid within this range will depend on, among other factors, the actual salary ranges for current and former employees who are either currently filling a similar role or did in the past; the candidate's depth of experience and qualifications; the level of specialization the role requires; budgetary considerations; the market demand for that role and the local market conditions that exist where the employee will be based. Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing specialists.
Senior Client Success Manager EnergyHubSenior Client Success ManagerNew York, NY$110,000–$130,000 / yearYou will own the client relationship end-to-end, including supporting the launch of our programs, building and maintaining strong client relationships, and serving as a trusted partner to your clients and our sales, product, engineering and marketing teams to maintain account health. The successful candidate is a quick learner and self-starter, has the ability to communicate a variety of data-driven messages to varying audiences, can build relationships effortlessly, is client-focused, and consistently achieves results.
Client Success Manager (MedInsight) Milliman IncClient Success Manager (MedInsight)NJ$90,620–$145,130 / yearClient Success Managers collaborate closely with clients through regular engagement, identifying opportunities to improve outcomes, championing data-driven decision-making, and optimizing data processes to maximize the value clients receive from their MedInsight investment. MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.
Strategic Success Manager BenchPrepStrategic Success ManagerNYRemote$90,000–$105,000 / yearli>Internal Collaboration: Seamlessly collaborate with Customer Success Managers, Solutions Engineers, and other internal teams to deliver exceptional outcomes for customers, and provide actionable feedback to product and leadership teams, contributing to enhancements that improve customer satisfaction and retention. The number of learners using our cloud-based learning platform has grown significantly, reaching nearly 12 million humans around the world in 2024, a testament to the success and impact of our innovative learning solutions.
NewJr. Customer Success Manager NetrioJr. Customer Success ManagerNew York City, New YorkYour concise, relevant, and clear communication across Netrio (formerly Agio) teams including Cybersecurity, XDR and Managed Services ensure continuity of services, an improved customer experience, and a coordination of data driven metrics. Coordinate cross functional processes that help meet renewal and upsell targets which include processes for CSMs to: Relay customer feedback to the product management team.
Manager, Customer Success Onit, Inc.Manager, Customer SuccessNY$118,000–$160,000 / yearReporting directly to the VP of Customer Success, the Manager partners closely with CS leadership to execute customer success strategy, surface risks and insights, and ensure consistent delivery across our Unity SMB and Mid-Market segments and will also help manage other product lines as needed. The Manager, Customer Success leads a team of Customer Success Managers responsible for building and maintaining post-sales customer relationships to drive adoption, utilization, retention, and value realization of Onit's products and services.
Customer Success Manager Hack The Box LtdCustomer Success ManagerNYRemote$105,000–$130,000 / yearTrusted by the Fortune 500, government agencies, and MSSPs, the platform delivers threat-informed learning paths consisting of real-world scenarios in gamified labs and live-fire simulations that build and validate offensive and defensive cyber capabilities. With a loyal community of more than 4 million members and 800+ enterprise customers, Hack The Box empowers teams and intelligent systems alike to strengthen cyber defenses and reduce breach risk effectively.
Client Success Manager Business InsiderClient Success ManagerNew York, NY$80,000–$90,000 / yearp>The Client Success team is responsible for ensuring a strategic and successful partnership with clients across our full digital product suite including branded content, display media, video, social, and other media/content tactics. The Client Success Manager will work directly with our clients and collaborate cross-functionally with our Sales, Marketing, Operations, and Finance teams to ensure our client partnerships are successful.
Sr. Customer Success Manager H1 InsightsSr. Customer Success ManagerNY$100,000–$120,000 / yearp>This role is designed for a highly autonomous, senior-level CSM who can independently manage complex accounts, lead executive-level conversations, and proactively identify opportunities to expand and deepen client partnerships. H1's Customer Success team is focused on building deep, trusted relationships with existing customers to ensure they successfully implement the H1 platform, drive sustained engagement, and realize measurable business value from our solutions.
Client Success Manager Maven Clinic coClient Success ManagerNew York, NY$106,000–$125,000 / yearWhat we're looking for you to bring: 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes. The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness.
NewClient Success Manager Morgan StanleyClient Success ManagerPurchase, NY$85,000–$135,000 / yearp>Client Success Manager Responsibilities: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online platforms, for corporate clients who either choose to outsource the support of critical functions of equity compensation, as well as those who elect to maintain administrative responsibilities within their corporation. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
Client Success Manager, AVP Morgan StanleyClient Success Manager, AVPPurchase, New YorkClient Success Manager Responsibilities: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online platforms, for corporate clients who either choose to outsource the support of critical functions of equity compensation, as well as those who elect to maintain administrative responsibilities within their corporation. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
Career Success Manager America Needs YouCareer Success ManagerNew York, New York$58,000–$62,000 / yearWho You Are: Due to our growth and expansion in New York, ANY is currently seeking an ambitious and organized Career Success Manager to implement our Fellows Program, reporting to the Regional Program Director . Who We Are: .
(US) Sr. Customer Success Manager, Enterprise PointClickCare Technologies Inc(US) Sr. Customer Success Manager, EnterpriseNY$118,000–$132,000 / yearDirector, Customer Success, the Senior Customer Success Manager is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare's solutions. You are passionate about the future of work, and committed to working with teammates to meaningfully impact acute and long-term post-acute care markets that provide care for vulnerable populations.
Senior Customer Success Manager BlacklineSenior Customer Success ManagerNew York, NYOur vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Due to their extensive accounts receivable industry knowledge as well as their BlackLine knowledge, the Customer Success Manager is able to effectively provide guidance to clients on how to best adopt BL tools considering the entire finance transformation client journey.
Senior Customer Success Manager, Commercial AgileBits IncSenior Customer Success Manager, CommercialNYRemote$75,000–$105,000 / yearWhile not an exhaustive list, here is a glance at what we currently offer: • Health and wellbeing • Maternity and parental leave top-up programs • Competitive health benefits • Generous PTO policy • Growth and future • RSU program for most employees • Retirement matching program • Free 1Password account • Community • Paid volunteer days • Peer-to-peer recognition through Bonusly • Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. • Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account Management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately.
NewCustomer Success Manager, Accounting and Finance STRIVE RecruitmentCustomer Success Manager, Accounting and FinanceBrooklyn, New YorkSTRIVE Recruitment is proud to partner with a fast-growing financial technology company that provides AI-powered accounting and financial management solutions for e-commerce and direct-to-consumer businesses to recruit for a Customer Success Manager (Accounting & Finance) based in Remote. Reporting to the Customer Success leadership team, this role serves as a strategic advisor to customers, helping them maximize the value of financial insights and tools while acting as a key liaison between customers and internal teams.
Associate Customer Success Manager AnywordAssociate Customer Success ManagerNew York, NY$60,000–$70,000 / yearYou'll work alongside experienced team members, gain exposure to enterprise customers, and develop the skills needed to become a trusted advisor to marketing teams using cutting-edge technology. As an Associate Customer Success Manager, you will join a small team that moves fast and works closely with customers to drive adoption, engagement, and long-term success.
Senior Customer Success Manager BlackLineSenior Customer Success ManagerNew York, New YorkThese deliverables include coaching, Business Reviews, Customer Success Reviews, Success Planning that aligns to the customer corporate goals and objectives and are required to ensure the customer is receiving the value expected from their BlackLine subscription and moving through their customer journey. Make Your Mark: With very limited direction, the Customer Success Manager delivers post-sales efforts to their assigned customers via a consultative Customer Success program strategy specifically associated with BlackLine onboarded customers.
Customer Success Manager Plume Design IncCustomer Success ManagerNYRemote$106,000–$147,000 / yearDeep knowledge of the Internet Service Provider (ISP) industry, gained through direct experience working for an ISP or through multiple years of selling or consulting to service providers, including familiarity with: ISP go-to-market strategies. This role is responsible for customer onboarding, driving adoption, building advocacy, supporting retention, and identifying cross-sell and upsell opportunities (without direct closing or quota responsibility).
NewDigital Journey Leader Oracle CorpDigital Journey LeaderNY$90,100–$209,500 / yearp>Core Focus Areas: External Digital Journey Communications: Own the strategy and execution of customer-facing digital communication journeys across onboarding, adoption, value realization, renewals, expansion, and executive engagement, with messaging aligned to Gen 2 product experiences and Oracle Health Customer Success priorities. Cross-Functional Alignment and Governance: Partner across Customer Success, Communications, Digital Journeys, Product, Marketing, Operations, Sales/GTM, Technology, and Consulting/Implementation to align external messaging, manage priorities, and ensure communications are accurate, timely, and scalable.