Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. Operating within a business-led governance model, this role serves as the bridge between business stakeholders and the CRM CoE, translating business needs into actionable priorities and ensuring delivery aligns with expected outcomes.
This position will balance Safety, Quality, Productivity, Employee Engagement and Market Growth to achieve business goals in the area of Sales, Customer Net Promoter Score, Employee Engagement, Profitability and Growth, including retention of current customers, addition of new customers and the expansion of Service Lines.
li>You will use platforms, like Marketing 360®️, Google Ads, Google Analytics, Google Search Console, Bing Ads, Facebook, YouTube, LinkedIn, Websites 360®️, WordPress, Shopify and more, to effectively implement digital marketing strategies.
li>Collaborate with various customer and internal stakeholders, which consists of senior leadership teams (C-level execs, senior leadership) and project level resources such as cloud service consultants, product management, and engineering. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
li>Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.
p>Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency. We are accepting applications from employees working in the following states: Texas, New York, New Jersey, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.
Our AI-driven software solution provides highly accurate, seamless capture of supply and implant usage in real-time, and generates actionable insights to healthcare systems, enabling better revenue capture and reduced waste, ultimately leading to better value of care and better outcomes for patients. About UsAt AssistIQ we are dedicated to creating a more efficient and transparent healthcare supply chain by fixing one of the core problems - providers lack accurate data and insights on their supply and implant usage.
ul> Serve as a strategic partner for nonprofit customers through short term, outcome-focused engagements, helping them achieve fundraising and donor engagement goals through Givebutter (this is a pooled motion, not a fixed book of business). This role also uses AI tools to work efficiently at scale, including using AI to synthesize customer context, draft follow-ups, and identify patterns and risks across accounts while maintaining strong judgment and data hygiene.
li>Coordinate joint account motions involving customer stakeholders, Zenity internal teams, and large technology platform teams, ensuring alignment on strategy, integrations, and long-term value realization. Youll serve as the strategic technical lead for our most complex enterprise customers, owning executive engagement, technical orchestration, and cross-organizational coordination, directly influencing how large enterprises secure and govern AI agents.
As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: • Business • Program • Implementation • Technical • Project • Adoption • Engagement. Combining your understanding of customer needs, your business and technical aptitude, and deep expertise you will develop about Appian capabilities, you will enable customers to achieve their unique objectives through collaborative engagement with internal and external partners.
Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance. If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! https://careers.thalesgroup.com/global/en/jointalentcommunity.
li> Provide high-level governance and operational oversight: establish and maintain effective internal working relationships by coordinating with geographically distributed virtual matrix teams across multiple business verticals and functions, including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service; conduct internal reviews with relevant stakeholders to ensure continuous customer focus, commitment and engagement. Familiar with using Customer Success software platforms (e.g., Salesforce.com, Gainsight), with the capability to define and establish goals based on customer needs and business capabilities, and to develop and execute comprehensive customer success and engagement plans.
We realize we might be a little biased so we encourage you to visit BuiltinColorado’s Best Places to Work list (#37) for 2026! We are growing and need a(n) strategic and results-oriented Customer Success Manager to ensure our customers unlock value from the Homebot platform for strong retention, expanded usage, and long-term partnership success.
Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.
Here is a link to the guide: https://www.myworkday.com/genesys/learning/course/be64cd26b4091001993ead8a13ec0001?record=be64cd26b40910019ab3b070f9110000&type=9882927d138b100019b928e75843018d. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may submit a request using the Create Request task in Workday.
p>Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work, among other accolades. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $157,400.00 - $185,100.00 /year, with an expected On Target Earnings (OTE) between $189,600.00 - $223,000.00/year (including bonus or commission).
We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. You will create and deliver success plans for each client and ensure the broader Client Experience team (Solutions team and Deliverability team) stays on task to achieve agreed upon goals as stated in the plan.
p style="text-align:inherit !important"/> Candidate Privacy Notices by Country. You will act as a strategic partner for our valued customers, ensuring they realize maximum value from their SaaS investments while fostering long-term growth and innovation in a fast-paced, global technology environment.
p style="min-height:1.5em"/> To read the full job description and apply, please head to: https://team.qwilr.com/4I8FHgELSwvN. read more about Qwilr, our perks and to apply, please head to: https://team.qwilr.com/4I8FHgELSwvN.
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