IT Help Desk Analyst Info Way Solutions LLCIT Help Desk AnalystAtlanta, GAUnder general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions, and the issuance of digital licenses. Key Responsibilities Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.
IT Technician TRC Talent SolutionsIT TechnicianWhite, GATemporaryAt TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.' As a company committed to excellence, we need someone who can provide exceptional support to our clients and ensure their satisfaction.
Senior IT Service Desk Analyst Pivotal SolutionsSenior IT Service Desk AnalystAlpharetta, Georgia5+ years experience working in a Customer Service facing role providing IT helpdesk, service desk or desktop support services. Remotely troubleshoots end user inquires including but not limited to hardware, software and telecommunication issues.
IT Support Technician TRC Talent SolutionsIT Support TechnicianAtlanta, GATemporaryAt TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers. This role is responsible for delivering exceptional technical support to restaurant locations and internal users by resolving technical issues and operational questions in a timely and professional manner.
NewIT Specialist U.S. Department of Veterans AffairsIT SpecialistAtlanta, GA$89,508–$116,362 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Specialized experience for this position is defined as: diagnosing and resolving complex hardware, software, network, application, and customer-reported incidents; installing, configuring, maintaining, and troubleshooting IT equipment and software applications; AND providing technical guidance and training to customers and lower-graded IT Specialists.
IT Service Desk Technician Apidel TechnologiesIT Service Desk TechnicianAtlanta, GAContractorThe technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment. The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
IT Systems Engineer Spectra Defense TechnologiesIT Systems EngineerAlpharetta, GAIn this role, you will manage a wide range of technical responsibilities, support daily IT operations, and work closely with our Managed Service Provider (MSP) to ensure smooth and reliable service delivery. Utilize Microsoft Copilot tools to streamline tasks, enhance documentation, support troubleshooting workflows, and improve service desk efficiency.
Manager, IT & Information Security ClarityPay Program Services LLCManager, IT & Information SecurityAtlanta, GAThis is our dedicated IT and security hire, and it is a hands-on, build-it-yourself role: you will personally provision laptops, administer our SaaS stack, grant and revoke access, and answer the help request - while also standing up the policies, controls, and vendor relationships a regulated fintech needs as it scales. You will own corporate IT, identity and access management, endpoint and email security, incident response, and business systems administration, and you will be the internal owner of the evidence and controls that support our SOC 2, PCI DSS, and partner-bank security reviews.
IT Helpdesk Technician Fulgent Genetics IncIT Helpdesk TechnicianAlpharetta, GASearch firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent. Installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users by performing the following duties: Vendor contract negotiations.
MANAGER IT TRC Talent SolutionsMANAGER ITTucker, GEORGIAOverview: The Senior Service Desk Analyst / Freshservice Administrator will serve as a technical escalation point for complex support issues while leading the configuration, administration, and continuous improvement of the Freshservice platform. The ideal candidate will be comfortable supporting executives and critical business users, resolving complex technical issues, and designing scalable ITSM processes within Freshservice.
NewIT Operations and Support Specialist Georgia Highlands College Foundation IncIT Operations and Support SpecialistRome, GAThis Operations and Support Specialist provides comprehensive administrative, operational, and client support services for the Information Technology Division by coordinating front-office functions, supporting procurement and budget processes, managing communications and workflow activities, and serving as a customer-focused resource for faculty, staff, students, and guests seeking technology assistance. Provides first-tier help desk support by assisting users with basic IT troubleshooting, including account access issues, password resets, multifactor authentication (MFA) updates, software updates, browser-related problems, and service request intake and routing.
Business IT Support Analyst - L1 - Remote OLDCASTLE APG, INC.Business IT Support Analyst - L1 - RemoteAtlanta, GARemoteFull timeOur portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies. The analyst works closely with business users, IT teams, and Level 2 support staff to troubleshoot issues, process requests, and maintain accurate documentation while developing knowledge of business processes and enterprise applications.
IT System Engineer - Hybrid (Atlanta, GA) OneDigitalIT System Engineer - Hybrid (Atlanta, GA)Atlanta, GAOur Newest Opportunity: Summary: The IT Engineer (Level 2) provides day-to-day technical support and troubleshooting across the enterprise IT environment, resolving a broad range of hardware, software, network, and account-related issues for end users. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
Senior IT Systems Engineer - Hybrid (Atlanta, GA) OneDigitalSenior IT Systems Engineer - Hybrid (Atlanta, GA)Atlanta, GAThis role serves as a Tier 3 point of escalation for complex issues spanning endpoints, servers, networking, identity, and cloud collaboration platforms-resolving issues that fall outside the scope of Level 1 and Level 2 support. The Senior IT Engineer partners closely with the broader IT Support, Infrastructure, and Security teams to maintain a stable, secure, and well-documented technology environment, while mentoring junior engineers and helping to continuously improve support processes.
IT System Engineer - Hybrid (Atlanta, GA) Digital InsuranceIT System Engineer - Hybrid (Atlanta, GA)Atlanta, GeorgiaOneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington. The IT Engineer (Level 2) provides day-to-day technical support and troubleshooting across the enterprise IT environment, resolving a broad range of hardware, software, network, and account-related issues for end users.
IT System Engineer - Hybrid (Atlanta, GA) OneDigital Health and Benefits, Inc.IT System Engineer - Hybrid (Atlanta, GA)Atlanta, GAOur Newest Opportunity: Summary: The IT Engineer (Level 2) provides day-to-day technical support and troubleshooting across the enterprise IT environment, resolving a broad range of hardware, software, network, and account-related issues for end users. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
NewSenior Manager/Associate Director, G&A Business Systems Analyst, IT - Remote Agios PharmaceuticalsSenior Manager/Associate Director, G&A Business Systems Analyst, IT - RemoteAtlanta, GARemote$131,035–$196,553 / yearCreate and deliver documentation required per established project implementation process for each phase of SDLC including but not limited to creating User requirements doc, system impact assessment, Test plan, Test scripts, traceability matrix, training plan, communications plan, end user guides, RAID logs, status reports, data migration plan, etc. Interact and support core G&A platforms including and not limited to Oracle HCM, Icertis CMS, Oracle Financials, Taleo ATS in a hybrid internal/vendor delivery model, partnering closely with IT Solutions Architect, PMO, and MSP.
Business IT Support Analyst - L1 - Remote APG CorporateBusiness IT Support Analyst - L1 - RemoteAtlanta, GARemote$55,000–$70,000 / yearOur portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies. The analyst works closely with business users, IT teams, and Level 2 support staff to troubleshoot issues, process requests, and maintain accurate documentation while developing knowledge of business processes and enterprise applications.
Senior IT Systems Engineer - Hybrid (Atlanta, GA) Digital InsuranceSenior IT Systems Engineer - Hybrid (Atlanta, GA)Atlanta, GeorgiaThis role serves as a Tier 3 point of escalation for complex issues spanning endpoints, servers, networking, identity, and cloud collaboration platforms—resolving issues that fall outside the scope of Level 1 and Level 2 support. The Senior IT Engineer partners closely with the broader IT Support, Infrastructure, and Security teams to maintain a stable, secure, and well-documented technology environment, while mentoring junior engineers and helping to continuously improve support processes.
Senior IT Systems Engineer - Hybrid (Atlanta, GA) OneDigital Health and Benefits, Inc.Senior IT Systems Engineer - Hybrid (Atlanta, GA)Atlanta, GAThis role serves as a Tier 3 point of escalation for complex issues spanning endpoints, servers, networking, identity, and cloud collaboration platforms-resolving issues that fall outside the scope of Level 1 and Level 2 support. The Senior IT Engineer partners closely with the broader IT Support, Infrastructure, and Security teams to maintain a stable, secure, and well-documented technology environment, while mentoring junior engineers and helping to continuously improve support processes.