Some essential functions of the job are, supervises the customer service clerical staff and LOCATE program, ensures that all operations strictly follow and comply with 45 CFR parts 302 and 303, oversees the collection of cash payments, receipting and tracking; handles flow of mail in and out of office, files PACSES Service Requests (PSRs), and stands in for the director and deputy director in their absence to run the office. To be eligible for this position, candidates should possess an associate's degree in social work, criminal justice, psychology, sociology or a related field, along with one year of experience in a domestic relations office.