Follow-up with compliance checks by monitoring club systems and employee performance Ensure that systems procedures are accurately followed including point-of-sales procedure, desk set up, file organization, member check-in, class check-in, telephone inquiry, guest registration, cash handling and member ID cards Maintain an efficient 'back office'. Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!