work independently and/or as a member of a variety of teams to consistently meet regional and division goals; develop, maintain, and strengthen partnerships with others inside and outside the region; recognize, define and solve problems using common sense, reasoning, and resourcefulness; ensure effective recruitment, selection, training, performance monitoring and corrective action of the staff in the region; make sound, timely decisions and exercise good judgment in complex or sensitive situations; communicate effectively, both verbally and in writing, with staff, leadership, stakeholders, and community partners. Comparable leadership experience in program or operations management may be considered in place of educational requirements, relevant experience in human resources or social services may also be taken into account.