Considerable knowledge of classroom activities and routines; Considerable knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps; Working knowledge of effective methods for instructing special education students; Excellent customer service skills and organizational skills; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to establish and maintain effective working relationships with school system staff and parents/guardians. Monitors student behavior and assist with maintaining a structured classroom environment by providing positive reinforcement or redirection, as necessary.