NewSuperintendent - OSHPD Construction JobotSuperintendent - OSHPD ConstructionBakersfield, CA$90,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewLead Service Technician Coast Counties Truck & Equipment CompanyLead Service TechnicianBakersfield, CA$45–$60 / hourThe Service Technician will work closely with the Service Writer, Warranty Administrator, Parts counter personnel & Service management team when coordinating repair strategies and estimates in an effort to provide excellent customer service throughout the service events for all customers. The Lead Service Technician diagnoses and completes repairs on customer vehicles in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.
Aggregate Plant Manager CalPortlandAggregate Plant ManagerBakersfield, CA$90,000–$110,000The Aggregate Plant Manager works closely with front line supervisors and administrative personnel in overseeing the aggregate production plant, mining operations, material load-out, and overall site facilities. Works with Aggregates Manager in establishing and monitoring production plan; maintaining accurate cost and inventory control; calculating and analyzing productivity and material date.
Vice President Surety Diedre Moire Corp.Vice President SuretyBakersfield, CA$200,000–$300,000 / yearFull timeCONSIDERED EXPERIENCE INCLUDES: VP Vice President Executive Director Program Manager Product Manager Underwriter Underwriting Manager Team Leader Commercial Contract Surety #DiedreMoire #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #InsuranceJobs #UnderwriterJobs. Commercial Surety Bonds Serviced include: License and Permit, Mortgage Broker, Liquor, Utility, Warehouse, Auctioneer, Lottery, Fuel Tax, Auto Dealer, etc.
Service Manager United RentalsService ManagerBakersfield, CA$76,820–$115,230 / yearWe're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
NewAssistant Store Manager Sales – Sport & Outdoor DICK'S Sporting GoodsAssistant Store Manager Sales – Sport & OutdoorBakersfield, CA$60,000–$84,000 / yearAccountable for ensuring all teammates are trained/equipped to deliver elevated athlete experiences; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Hires and builds strong teams by partnering closely with the Store Manager and Captain (Supervisor) team to create targeted hiring strategies to actively source, recruit, and interview potential teammates.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sBakersfield, CA$18.90–$19.15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerBakersfield, CA$20.90–$21.15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Management - Spirit Spencer Gifts - Spirit HalloweenStore Management - SpiritBakersfield, CAThe Store Management oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The physical demands of the job require 8+ hours of standing/walking, climbing ladders, setting up fixtures and lifting/moving up to 50 pounds.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sBakersfield, CA$23.90–$24.15 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Manager LESLIES POOLMART INCAssistant ManagerBakersfield, CA$17.90–$19.90 / hourFull timeCollaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.
Treatment Coordinator, Ortho Gentle DentalTreatment Coordinator, OrthoBakersfield, CA$20–$25 / hourPart timeWe focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams. We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.
General Manager SONSRAYGeneral ManagerBakersfield, CA$105,000–$115,000 / yearThis leader drives market growth, strengthens customer relationships, and ensures the dealership delivers best-in-class service across all departments within the agricultural equipment sector. Miminum 5 years experience with proven leadership experience managing multiple operational areas (sales, service, parts) within an agricultural, construction, or equipment dealership environment.
Branch Coordinator Northwest PumpBranch CoordinatorBakersfield, CAWe are ready to fill this role as soon as we have the right person, so if you believe you could be that person, don’t miss out on this great opportunity, apply today! Northwest Pump is a distributor of petroleum and industrial equipment, located throughout the Western United States.
Accounting/Office Manager Continental Labor & Staffing ResourcesAccounting/Office ManagerBakersfield, CAMaintain schedule for annual miscellaneous payables: Property Tax, CA Tire Fee, CA Battery Fee, City License renewals for 3 locationsAnnual Insurance audits for liability insurance and workers compensationPrepare 1099’s anuallyCoordinate HR and required safety training as needed. Job title:Office/Accounting ManagerLocation:BakersfieldTerms: Temp to Permanent position – 40 hours per weekSalary/rate:72k to 75k DOEExtensive Accounting experience requiredOur software is HBS Systems and Heartland Payroll.
NewConcrete and Aggregate Laboratory Manager Structure CastConcrete and Aggregate Laboratory ManagerBakersfield, CARequired or ability to obtain within 6 months of hire: ACI Concrete Field Testing Technician Grade I, ACI Concrete Strength Testing Technician, ACI Aggregate Testing Technician Level 1. StructureCast is a growing company looking for exceptional professionals to join the team to provide a safe, employee-centered team that is prepared to produce the highest quality concrete products in today's market.
Batch Plant Manager Structure CastBatch Plant ManagerBakersfield, CAWe are seeking an experienced and highly motivated Batch Plant Manager to oversee the daily operations of our wet mix concrete batch plant , specializing in the production of architectural and structural self-consolidating concrete (SCC) mixes. Oversee preventive and corrective maintenance programs for all rolling equipment associated with batch plant operations, including: Front-end loaders (aggregate handling, stockpile management).
Virtual Sales Executive InsuraTecVirtual Sales ExecutiveBakersfield, CARemoteIf you’re ready to take charge of your future and start a meaningful remote sales career , apply now to join InsuraTec Services Group as a Virtual Sales Executive . At InsuraTec Services Group, we specialize in providing top-tier life insurance and financial protection solutions to families across the country.
Sales Manager - Virtual InsuraTecSales Manager - VirtualBakersfield, CARemote$90,000–$150,000 / yearKeywords: Remote Sales Manager, Work From Home, Virtual Team Leader, Sales Leadership, Insurance Sales Manager, Commission Sales, Team Development, Telesales, Licensed or Unlicensed, Remote Jobs, Financial Services, CRM Sales Management. Whether you’re already managing people or just stepping into leadership, we provide everything you need: a 100% scripted sales process , inbound leads , and a 33% close ratio from set appointments.
Sales Manager Stanton OpticalSales ManagerDelano, CASupport Brand Manager duties frequently acting as Manager on duty to accomplish the following objectives: Support store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates. By training you and encouraging you to take ownership of the role, you will be empowered to support store operations, train and coach associates, foster a strong partnership with the Clinical team and Lab Staff, leading to frequent exposure with Senior Leadership, and more.
Eligibility and Authorization Coordinator Mid-Cal Labor SolutionsEligibility and Authorization CoordinatorBAKERSFIELD, CAMinimum 3 years experience in billing in the medical, psychological or human services field. Enters authorizations and insurance billing data as required by Medicare, Medi-Cal and Insurance companies.
Tank Cleaning Crew Lead Mid-Cal Labor SolutionsTank Cleaning Crew LeadBAKERSFIELD, CAManage your crew effectively: Set clear goals within the job scope, guide employees in the right direction, and assign tasks according to the needs of each project at hand. This position involves performing regular, in-depth preventive maintenance and repair tasks on tanks, vessels, and oilfield equipment.
Business Development Manager - Industrials - Midstream & LNG Levare USABusiness Development Manager - Industrials - Midstream & LNGBakersfield, CAFull timeThe position requires a proven track record in business development, strategic account management, and the ability to influence operators, EPCs, and engineering firms to successfully position the company's technologies in large-scale industrial energy projects. The ideal candidate will bring deep industry expertise in fluid handling systems and artificial lift technologies, combined with a strong professional network within Midstream, gas processing, and LNG markets.
Business Development Manager - Industrials Levare USABusiness Development Manager - IndustrialsBakersfield, CAFull timeLeads Business Development efforts in developing new business and retaining existing business in both O&G and non O&G markets of mining, geothermal and water transfer to increase Levare visibility and continuously gain market share. · Integral member of team that shapes Levare technology development based on the market and Levare strategic direction in the U.S. and internationally.
Restaurant Manager - Franchise Denny's CorpRestaurant Manager - FranchiseBakersfield, CAThe Franchisor will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees employees. This means the independent franchisee is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervision, staffing and scheduling.
Client Coordinator - Bilingual Maxim Healthcare Services IncClient Coordinator - BilingualBakersfield, CAMaxim Healthcare is seeking a proactive and organized Client Coordinator to serve as a vital link between clients, patients, and caregivers. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities.
Heavy Truck Shop Supervisor, Evening Shift Waste Management IncHeavy Truck Shop Supervisor, Evening ShiftCA$71,190–$94,000 / yearWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. This on-site role requires regular weekly travel between locations, strong time management, and the ability to prioritize work across multiple shops to support safe, reliable fleet operations.
Site Manager Synagro Technologies IncSite ManagerCA$80,000–$100,000 / yearThe Equipment Operator performs various project work which requires safely operating vehicles and a variety of heavy/agricultural equipment that may include but not limited to; front end loader, belt press, centrifuge, dredger, spreader box, excavator, terragator, and road tractor. P&L Responsibility to include but not limited to managing and tracking project monthly financials for area of responsibility and executing projects to contract requirements to meet/exceed customer expectations.
Program Director, Energy and Workforce Development Kern Community College DistrictProgram Director, Energy and Workforce DevelopmentCA$110,679.78–$156,387.63 / yearDescription Benefits Basic Function The Program Director is responsible to the assigned Vice President or assigned supervisor, and has broad accountability, within the participatory governance framework, for planning, directing and evaluating assigned functions associated with maintaining quality academic and student services programs. Knowledge & Abilities Knowledge of: • State and Federal codes, statutes and regulations that govern California community college student developmental and instructional services (or their equivalents) including: • Pertinent sections of Title 5 of the California Code of Regulations pertaining to student developmental, curriculum and institutional services.
Environmental Services / Custodial Manager 2 Sodexo SAEnvironmental Services / Custodial Manager 2Bakersfield, CAhave experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery; have customer service and/or guest satisfaction in a healthcare or hospitality; possess strong leadership skills and has the ability to work independently to drive program; monitor compliance and reach project target dates of completion; have experience effectively managing projects within agreed upon timelines; are results and safety driven; are proficient with computers and other technology; Who We Are. Adventist Health Bakersfield is a 254-bed hospital in Bakersfield, California, serving Kern County with key service areas including Brain and Spine Institute, Heart Institute, the AIS Cancer Center, Cancer Care, emergency services featuring certified chest pain and stroke centers.
Sales Manager Tesla IncSales ManagerBakersfield, CA$111,600–$167,400 / yearFor roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.
NewUniform Room Manager (Bakersfield, CA, US, 93313) Cintas CorpUniform Room Manager (Bakersfield, CA, US, 93313)Bakersfield, CAWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Production Supervisor - 2nd Shift CintasProduction Supervisor - 2nd ShiftBakersfield, CA$70,304–$85,800 / yearWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
Area Business Manager - Allergy/ENT - Fresno, CA SanofiArea Business Manager - Allergy/ENT - Fresno, CABakersfield, CARemote$125.25–$180.92 / hourCollaborate and coordinate with other key field-based stakeholders such as Regeneron Sales Professional counterparts, Medical Science Liaisons, Field Reimbursement and Market Access teammates, Thought Leader Liaisons, and others in their territory to proactively address customer needs, identify market dynamics and trends, develop strategies which support brand and corporate objectives, and ensure optimal account success within their assigned geography. The Area Business Manager (ABM) is responsible for engaging Allergists and ENTs, and other key customers within an assigned geography and presenting clinically focused selling messages to create and grow revenue and to consistently deliver product goals related to asthma, CRSwNP, atopic dermatitis, CSU and EOE indications.
General Manager 4 - Environmental Services / Custodial SodexoGeneral Manager 4 - Environmental Services / CustodialBAKERSFIELD, CAexperience leading, developing and motivating a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system; expertise in building and maintaining strong customer / client relationships; strong leadership skills, working independently to drive program compliance and reach project target dates of completion; 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment; ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management; experience effectively managing projects within agreed upon timelines; proficiency with computers and other technology; experience with vendor and contract management, as well as union and contract negotiations; and. provide exceptional client service mentality and executive presence; be responsible for driving client and patient satisfaction scores; provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership; effectively manage the Unit Operating System; and.
Shift Supervisor NAESShift SupervisorMcKittrick, CaliforniaSome duties may require the use of protective equipment, which can include hard hats, safety glasses, and eye protection, air masks/respirators, ear protection, chemical suits, flame-resistant clothing (FRC), hot gloves, high-voltage protective gear, and fall protection. In-depth knowledge of power plant safety procedures, including high-energy systems, chemical handling, confined spaces, and fire suppression, with strong understanding of mechanical and electrical systems (motors, pumps, boilers, AC/DC electrical systems, etc.).
Service Center Manager MRC Global USService Center ManagerTupman, CaliforniaCreate an environment that inspires and engages the Service Center team to deliver results, Accountable for the successful execution of safe and efficient Service Center operations, business strategy, customer service, and consistent compliance with MRC procedures and controls. Engage employees in understanding, ownership, and compliance with all safety guidelines, drive a rigorous approach to the identification and correction of hazards, evaluation of risks, and implementation of prevention and control measures.
NewEnergy Storage Project Manager SOLV EnergyEnergy Storage Project ManagerLost Hills, CaliforniaIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
Territory Manager American Tire DistributorsTerritory ManagerBakersfield, CaliforniaPhysical Demands/Work Environment/Travel Requirements: • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 50 pounds. Skills Action Planning 3. Commercial Acumen 3. Knows the Buying Influences 3. Customer and Market Analysis 3. Strengthens Customer Connections 3. Builds Customer Loyalty 4. Understands Customer Needs 3. Manages Resistance 3. Physical Demands/Working Conditions .
Store Manager-Valley Plaza Victoria's Secret & CoStore Manager-Valley PlazaBakersfield, CAPrimary Responsibility: The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret.
Assistant Manager (Part Time) Tilly's IncAssistant Manager (Part Time)Arvin, CAIt starts with modeling exemplary service and selling behaviors, but it also means hiring, training and developing a strong team of Associates, ensuring smooth execution of Store operations, creating a great Store environment, and so much more! As an Assistant Manager, you will work with the Store Management Team to ensure that each Customer receives an amazing Tillys Experience.
Hepatology Thought Leader Liaison - Southwest Region GSK plcHepatology Thought Leader Liaison - Southwest RegionBakersfield, CARemote$138,750–$231,250 / yearThe TLL plans and coordinates insight generation, through ongoing interactions with external experts, congresses and executive engagements, working closely with commercial, medical, and regulatory partners while maintaining executive presence and strict adherence to compliance requirements. The Thought Leader Liaison (TLL) builds and manages strategic relationships with a select group of U.S. external experts within assigned therapeutic areas across specialty groups to generate timely, actionable insights that inform brand strategy.
Manager - Food & Nutrition Services (Open & Promotional) KERN COUNTY SUPERINTENDENT OF SCHOOLSManager - Food & Nutrition Services (Open & Promotional)Bakersfield, CA$8,488–$10,290 / yearExperience: Minimum of five (5) years of progressively responsible experience in high-volume restaurant management, institutional, or school food service operations including at least two (2) years in a supervisory capacity. Under general direction, the Manager - Food & Nutrition Services will plan, organize and direct the activities and operations of the Kern County Superintendent of School's (KCSOS) Food Services Department.
Associate Vice President, Instruction (BC) Kern Community College DistrictAssociate Vice President, Instruction (BC)Bakersfield, CA$175,649.78–$248,188.53 / yearDevelop, disseminate, and interpret analytical information related to programs, services, and processes and analytics supportive of educational planning, student learning outcomes, enrollment trends accreditation, and required internal and state/federal external reports and provide and/or oversee training in these areas. Applicants for faculty and educational administrator positions in California Community Colleges are required to meet certain minimum qualifications as provided by the California Community Colleges Chancellors Office and detailed in the Minimum Qualifications for Faculty and Administrators in California Community Colleges handbook.
Director of Levan Institute for Lifelong Learning (20 hr/12 mo) Kern Community College DistrictDirector of Levan Institute for Lifelong Learning (20 hr/12 mo)Bakersfield, CA$56,612.71–$79,992.27 / yearUnder the direction of the President of Bakersfield College, the Director of the Levan Institute for Lifelong Learning plans, directs, manages, and oversees the daily activities and operations of the Levan Institute and its lifelong learning classes and programs. Applicants for faculty and educational administrator positions in California Community Colleges are required to meet certain minimum qualifications as provided by the California Community Colleges Chancellors Office and detailed in the Minimum Qualifications for Faculty and Administrators in California Community Colleges handbook.
Software Relationship Manager - B2B Global Payments IncSoftware Relationship Manager - B2BBakersfield, CADuring the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Global Payments products and services, and maintaining regular communication with the Point of Sale District Manager.
Office Coordinator Charlie Health IncOffice CoordinatorBakersfield, CA$18–$22 / hourTeam Collaboration: Collaborate with internal teams, including admissions, clinical, and administrative staff, to ensure seamless communication and coordination of patient care and administrative activities. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Production Supervisor - 2nd Shift (Bakersfield, CA, US, 93311) Cintas CorpProduction Supervisor - 2nd Shift (Bakersfield, CA, US, 93311)Bakersfield, CA$70,304–$85,800 / yearWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Business Manager Sonrava HealthBusiness ManagerBakersfield, CAAs a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience. Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
Director, CalSOAP & California College Corps Program Kern Community College DistrictDirector, CalSOAP & California College Corps ProgramBakersfield, CA$134,531.96–$190,090.14 / yearThe Director develops, implements, and monitors initiatives that strengthen educational pathways, increase college-going rates, support financial aid completion and college awareness with CalSOAP, and expand civic and workforce engagement opportunities, while coordinating the placement and supervision of College Corps Fellows in paid community service roles. Under the general direction of the Dean of Enrollment Services and in collaboration with assigned area administrators, the Director of CalSOAP and the California College Corps provide strategic leadership, administrative oversight, and daily operational direction to ensure both programs meet their goals and comply with state agency guidelines.