Contributes to project/program implementation, infrastructure, system architecture, planning, project initiation, business analysis, requirement definition, systems design, systems design, systems development, system testing, systems implementation, on-going maintenance and enhancement, effective problem identification and resolution, production service and support, and systems administration support tasks to ensure computer applications will assist DOC in achieving its day-to-day mission. Implements downtime readiness procedures and internal reporting regarding system response time and service level agreements for connectivity and operational effectiveness of Health IT.