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We are seeking a strategic and people-centric Principal Change Management Consultant to introduce and lead a change enablement function across 4–5 multi-year, enterprise-wide technology transformations. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched.

YEAR

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Role: We are seeking a strategic and people-centric Principal Change Management Consultant to introduce and lead a change enablement function across 4–5 multi-year, enterprise-wide technology transformations. These include the implementation of an employee AI Center of Excellence, employee experience transformation, and the consolidation/modernization of duplicate employee applications and tools. This role focuses on addressing the human element in the change process, ensuring synchronization with technical aspects to promote seamless transitions. Help employees stay engaged, enhancing productivity and morale.________________________________________ Key Responsibilities: Change Strategy & Planning • Define the vision and objectives for each technology initiative. • Assess the impact of IT changes on employees, business stakeholders, and customers. • Develop structured change enablement roadmaps with clear milestones. • Identify key risks and develop mitigation strategies. Stakeholder Engagement & Communication • Identify and analyze key stakeholders who will be impacted by the change. • Develop a stakeholder engagement plan to ensure their involvement and support throughout the change process. • Communicate the vision, goals, and benefits of the change to all stakeholders. • Establish open and transparent communication channels to address concerns and provide updates. • Foster a culture of collaboration and inclusivity to ensure stakeholder buy-in and commitment.to address concerns and provide updates. Technology Adoption & Enablement • Design and implement training programs for employees adopting new systems. • Establish support mechanisms (e.g., service desk, user guides, champions). • Monitor adoption rates and refine enablement strategies. • Promote self-service resources to ease transitions. Continuous Improvement & Change Sustainability • Establish metrics and key performance indicators (KPIs) to measure the success of the change initiatives. • Conduct regular assessments and evaluations to identify areas for improvement. • Use data and feedback to make informed decisions and adjustments to the change management strategy. • Foster a culture of continuous improvement by encouraging innovation and learning. • Ensure that the changes are sustainable and become an integral part of the organization's operations.. • Ensure long-term sustainability of implemented changes. Basic Qualifications: • Bachelor’s degree in Organizational Change, Business, IT, or related field. • 7+ years of experience in change management, organizational development, or IT transformation. • Proven experience leading enterprise-wide change initiatives. • Strong understanding of change management methodologies (e.g., ADKAR, Prosci). • Excellent communication, stakeholder engagement, and facilitation skills. • Experience working in cross-functional, matrixed environments. Preferred Qualifications: • Master’s degree in Business Administration, Organizational Psychology, or related field. • Change Management Certification (e.g., Prosci, CCMP). • Experience with digital transformation, AI enablement, or employee experience platforms. • Familiarity with Agile and DevOps environments. • Experience in a global or multi-national organization. • Strong data analysis and reporting skills to measure change effectiveness. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com . The pay range for this position is $129,500 to $186,100. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Principal Change Management Consultant

Agile Programming Methodologies

Analysis Skills

Artificial Intelligence (AI)

Business Administration

Change Management

Communication Skills

Continuous Improvement

Cross-Functional

Customer Support/Service

Data Analysis

DevOps

Leadership

Management Consulting

Management Strategy

Organizational Development/Management

Organizational Psychology

Performance Metrics

Power Amplifier

Reporting Skills

Risk Analysis

Risk Management

Strategic Planning

Sustainability

Training Program Development

Kronos

OTHER

FEED

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year. Under general supervision, the HVAC Technical Consultant: Provides moderately complex technical assistance to dealers, contractors, and field sales personnel to resolve system issues.

Who We Are:
At Allied Air Enterprises, we’re proof of how effective good people can be. We’ve based our entire business on hiring talented, dedicated professionals and giving them the resources they need to thrive. Having the right people can elevate the attitude, ideas, quality, and commitment of any facility, and we’re proud to say our employees do so every day. The dedication we have for promoting environmental sustainability through innovation is only possible due to our employees’ creativity and their desire to improve the world. We believe they help create products that are better for homeowners, better for the environment, and better for the professional dealers who install them every day.    Allied Air Enterprises is a separate division of Lennox International with corporate headquarters, manufacturing, and distribution facilities located in South Carolina. We’re committed to fostering a diverse and inclusive environment that is dedicated to supporting the growth and development of every team member to reach their fullest potential. At Allied Air, we expect a lot from one another. It’s an environment built on principles of collaboration, mutual success, and transparency, with the goal of growing our business through the success of our customers and people. Sound like the kind of team for you?  

What Drives Success:
WHAT YOU'LL BE DOING:This HVAC consultant provides moderately complex technical assistance to dealers, contractors and field sales personnel to resolve system issues.Under general supervision, the HVAC Technical Consultant: <ul><li>Provides moderately complex technical assistance to dealers, contractors, and field sales personnel to resolve system issues.</li><li>Provides troubleshooting and installation assistance of HVAC/R equipment. </li><li>Diagnoses issues with refrigeration circuits, components and controls to guide caller to the appropriate resolution. </li><li>Provides technical documentation to internal and external customers.</li><li>Guides caller to the appropriate field personnel if first-hand attention is required. </li><li>Documents all received phone and email inquiries into the database system.</li><li>Identifies and helps implement process improvements.</li></ul>

What We Are Looking For:
WHAT WE ARE LOOKING FOR: <ul><li>High school diploma or equivalent experience required. </li><li>At least 2 years related technical consulting experience. </li><li>Typically requires at least 5 years of experience in the installation and service of HVAC/R equipment.</li><li>Strong knowledge and experience in the installation and service of HVAC/R equipment. </li><li>Excellent verbal and written communication skills.</li><li>Furnace experience is a strong must.</li><li>Strong customer service skills. Strong analytical and troubleshooting skills. </li><li>Ability to handle and prioritize multiple technical requests.</li><li>Proficient in Microsoft Office Suite. Experience with SAP preferred.</li><li>100% on-site</li></ul>

What We Offer:
Compensation: This is a salaried non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law).  The starting salary range for this role and market is between $66,000 - $86,100 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for a bonus in accordance with the terms of the Company’s applicable plan. Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year. Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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Principal Change Management Consultant UKG

HVAC Technical Consultant Lennox International

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