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Achieves district parts and accessory sales objectives, developing profitable parts and service operations, effective warranty processes, and developing the Retailers non-technical staff. Attends and passes all SOA web-based non-technical training (WBT) courses and instructor-led new technology training (NTT) courses and 900 Series new model update training.

YEAR

SUMMARYPerforms as a business consultant to Subaru of America, Inc.'s retailer body for parts and service operations. Together with the Retailer, achieves stellar customer handling utilizing warranty and goodwill procedures. Achieves district parts and accessory sales objectives, developing profitable parts and service operations, effective warranty processes, and developing the Retailers non-technical staff. Ensures each Retailer meets all parts and service-related minimum standards and works in partnership with the District Sales Manager (DSM) to attain goals in sales and service customer satisfaction.PRIMARY RESPONSIBILITIES<ul><li>Must know the basic technical operating characteristics of all Subaru vehicles.</li><li>Communicates effectively with SOA, Region, Zone, Retailer, and Customer to assist Retailers in resolving retail non-technical customer issues.</li><li>Ensures district Retailers utilize core programs including PRIME, Subaru Ad Fund (SAF), and Care Connect to promote Genuine Subaru parts and accessories.</li><li>Reinforces Retailer compliance on returns and claims handling as detailed in the parts distribution policies.</li><li>Analyzes and motivates Retailers to achieve maximum profitability by coaching the Retailer to achieve business plans and sales objectives.</li><li>Frequently reviews the warranty processes, cost, frequency, warranty audit compliance, and policy adjustment reviews and provide counsel if necessary.</li><li>Improves customer service and Owner Loyalty Program (OLP) at Retailers while meeting Subaru minimum standards and provides planning projections of service capacity while yielding service retention and Retailer profitability.</li></ul>ADDITIONAL RESPONSIBILITIES<ul><li>Works with Customer Advocacy Department (CAD) and Retailers to resolve non-technical issues.</li><li>Able to road test automatic and manual transmission vehicles and manage repair process of vehicle.</li><li>Must have adequate hearing and vision capabilities.</li></ul>QUALIFICATIONS<ul><li>Attends and passes all SOA web-based non-technical training (WBT) courses and instructor-led new technology training (NTT) courses and 900 Series new model update training.</li><li>Requires professional flexibility that will allow the individual to adapt to varying degrees of responsibility and workload with a willingness to expand or develop existing skill sets in an effort to succeed in a changing business climate.</li><li>Certification in Foundations is necessary along with the ability to learn new/proprietary Subaru of America systems. Computer literacy in Outlook, Word, Excel, and Power Point is necessary.</li><li>Parts inventory management, marketing, financial analysis, and general business acumen is critical.</li><li>Excellent interpersonal, negotiation, and presentation skills are necessary for this position.</li><li>Must possess a valid driver's license and maintain a driving record that satisfies the requirements of the SOA Driving Record Evaluation Criteria Policy. Must be approved as an "Authorized Driver" by Risk Management to operate vehicle prior to vehicle operation.</li></ul>WORK ENVIRONMENT: Lift up to 50 pounds, may office from a remote location within district, some evening and weekend work is required. 60-70% travel required (with some overnight travel).COMPENSATION: The recruiting base salary range for this full-time position is $94800 - $115000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, that provides an opportunity to earn even more based on your performance. (Internal Job Grade: M1)WHY JOIN US?: In addition to competitive salary, Subaru offers an amazing benefits package that includes:<ul><li>Medical, Dental, Vision Plans</li><li>Pension, Profit Sharing, and 401K Match Offerings</li><li>15 Vacation days, 9 Company Holidays, 5 Floating Holidays, and 5 Sick days.</li><li>Tuition Reimbursement Program $15,000 yearly benefit.</li><li>Vehicle Discount Programs</li><li>See our Careers landing page for additional information about our compensation and benefit programs</li></ul>ABOUT SUBARULove. It's what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise®.Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.

Subaru

District Parts/Service Manager (COL-D1-Cleveland area)

Analysis Skills

Automotive Engineering

Automotive Industry

Automotive Manufacturing

Business Skills

CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing)

Claims Processing

Coaching

Communication Skills

Computer Skills

Consulting

Customer Satisfaction

Customer Support/Service

Dental Insurance

Driver's License

Financial Analysis

Funding

Interpersonal Skills

Inventory Management

Lift/Move 50 Pounds

Loyalty Programs

Maintain Compliance

Marketing

Meet Sales Quota

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Negotiation Skills

Operational Strategy

Parts Sales

Policy Evaluation

Presentation/Verbal Skills

Process Management

Profit & Loss

Record Keeping

Regional Sales

Retail

Risk Management

Road Tests

Sales

Sales Management

Service-Oriented Architecture (fka Distributed Object Architecture)

Sustainability

Vehicle Driving

Vision Plan

Willing to Travel

IRecruitee

FULL_TIME

OTHER

As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues.

Ready to Shape the Future of Air Quality?Join ERM—a global sustainability leader—and take your expertise to the next level. As part of our nationwide network of Air Quality & Climate Change specialists, you’ll tackle complex challenges, collaborate with top-tier professionals, and make a measurable impact on industries and communities. This is more than a job—it’s your opportunity to lead innovation in environmental consulting.Why This Role MattersAt ERM, we don’t just advise—we drive change. As a Managing Technical Consultant, Air Quality Dispersion Modeler, you’ll play a pivotal role in designing strategies that help major U.S. industries meet regulatory requirements while advancing sustainability goals. Your work will directly influence cleaner air, healthier communities, and smarter environmental solutions. This position can be based near the following ERM offices. Cleveland, Novi, Cincinnati, Rolling Meadows, Milwaukee, Minneapolis, Boston, Hartford, Pittsburgh or Manhattan.What Your Impact Is<ul><li>Serve as a trusted technical leader on high-profile air quality projects.</li><li>Guide clients through complex compliance landscapes, ensuring regulatory success.</li><li>Deliver advanced dispersion modeling that informs critical environmental decisions.</li><li>Mentor junior team members and foster technical excellence.</li><li>Build strong client relationships that drive growth and innovation.</li></ul>What You’ll BringRequired:<ul><li>Bachelor’s degree in Environmental Science, Atmospheric Sciences/Meteorology, or related field (Master’s preferred).</li><li>4+ years of consulting experience in air quality or atmospheric science (5–7 years preferred).</li><li>Expertise in Clean Air Act regulations (Title V, MACT, PSD) and air dispersion modeling requirements.</li><li>Proficiency with regulatory air quality models (AERMOD, VISCREEN, CALPUFF).</li><li>Exceptional communication skills for client and agency interactions.</li><li>Ability to manage multiple projects in a fast-paced environment and travel as needed.</li><li>This position is not eligible for immigration sponsorship.</li></ul>Preferred:<ul><li>Advanced degree (MS) in a related discipline.</li><li>Programming and GIS skills.</li><li>Familiarity with Microsoft Office and modeling software.</li></ul>Key Responsibilities<ul><li>Lead air quality dispersion modeling projects using EPA-approved models to assess health and environmental impacts.</li><li>Develop accurate analyses for Title V, PSD, and New Source Review compliance.</li><li>Manage emission inventories and calculations for diverse industrial clients.</li><li>Serve as a technical liaison with state and federal regulators during permit reviews.</li><li>Deliver high-quality reports and presentations to clients and agencies.</li><li>Oversee project scope, budget, and schedule while maintaining ERM’s quality standards.</li><li>Foster strong client relationships and contribute to business growth through technical leadership.</li></ul>For the Managing Technical Consultant, Air Quality, Dispersion Modeler position, the anticipated annual base pay is $95,682–$124,245 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay (casual and fixed term/flex force employees are not bonus eligible).We offer a comprehensive benefits package, including paid time off, parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k) or RRSP/DPSP, and other applicable benefits to eligible employees.<div>Note: Bonuses, commissions, and other forms of additional compensation are not guaranteed and subject to the sole discretion of ERM and its policies and procedures.</div>Who We Are: As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level. Please submit your resume and brief cover letter.  ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  Thank you for your interest in ERM! <img alt=" " height="1" src="https://ars2.equest.com/?response_id=e459aac97d4587065d023381d5af0620&view" width="1"/>

Environmental Resources Management, Inc.

Managing Technical Consultant, Air Quality, Dispersion Modeler

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District Parts/Service Manager (COL-D1-Cleveland area) Subaru

Managing Technical Consultant, Air Quality, Dispersion Modeler Environmental Resources Management, Inc.

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