Delivers hands-on site support for conference rooms and audio/visual (AV), printers/scanners/badge and label printers, shop-floor workstations, and network-connected devices; performs basic troubleshooting for local connectivity, Wi‑Fi, cabling, phones, and end‑user access; supports onboarding of acquired/new sites and rapidly escalates site-impacting incidents. Images, configures, deploys, and troubleshoots endpoints and devices including laptops/desktops, monitors, docks, peripherals, mobile devices, shared workstations, and shop‑floor devices; handles provisioning for new hires, moves, role changes, and offboarding; supports patching, encryption, antivirus, and device health.