Extensive knowledge of public administration principles; management methods and practices to include government budgeting, human resources, contracts administration and business operations; Extensive knowledge of the laws and procedures of local and state tax administration Considerable knowledge of real estate, personal property, and Business, Professional and Occupational License (BPOL) assessment techniques; Knowledge of and ability to perform statistical and quantitative analyses; Knowledge of accounting techniques, principles and practices; Knowledge of organization management and personnel administration; Ability to plan, organize, train, coordinate and direct the work of professional, technical, and administrative personnel; Ability to work in a fast-paced environment without sacrificing excellent service quality Ability to direct and coordinate the activities of a division with diverse functions and programs; and Ability to establish and maintain effective relationships with supervisors, contemporaries, subordinates, and other government personnel and the public. Intermediate (Knowledge of common commands such as creating a title; using, modifying, and creating styles; setting up the ruler; indenting paragraphs, using tabs and tables; inserting captions, footnotes, endnotes, special characters, or hard page breaks; using page numbering; creating headers and footers; inserting graphics; inserting an equation, adding comments and tracking changes.).