Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt is one of the nation's largest and most trusted tax preparation services, with decades of experience helping millions of Americans get the most out of their tax returns.