delivers messages with clear, thoughtful, and concise information; actively listens by checking for understanding and is open to understanding others’ viewpoints; responds to questions and requests in a timely manner regardless of who they are coming from; accurately document interactions / meetings / action steps, commitments, etc. Visual and auditory acuity within professionally determined normal ranges, with correction if need; Manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, fax machine, copier, and tape recorder; Must be able to travel when needed for trainings.